guidance<\/a> for health professionals who have been asked to provide medical evidence for Personal Independence Payment assessments and Work Capability Assessments, on GOV.UK.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
}
, "answeringMemberConstituency" : {"_value" : "Corby"}
, "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
, "dateOfAnswer" : {"_value" : "2023-04-25", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-04-25T10:05:48.037Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2023-04-20", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what guidance is provided to health professionals who have been asked to provide medical evidence for (a) Personal Independence Payment assessments (b) Work Capability Assessments.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4244", "label" : {"_value" : "Biography information for Jonathan Ashworth"}
}
, "tablingMemberConstituency" : {"_value" : "Leicester South"}
, "tablingMemberPrinted" : [{"_value" : "Jonathan Ashworth"}
], "uin" : "181971"}
, {"_about" : "http://data.parliament.uk/resources/1610241", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1610241/answer", "answerText" : {"_value" : "During 2024, the department intends to move to a new telephony platform and make enhancements to the Video Assessment application, bringing the ability to record all assessments.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
}
, "answeringMemberConstituency" : {"_value" : "Corby"}
, "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
, "dateOfAnswer" : {"_value" : "2023-04-19", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2023-04-19T10:44:46.94Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2023-04-14", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to the policy paper entitled Transforming Support: The Health and Disability White Paper published on 15 March 2023, when his Department expects to complete its move to an IT system that will have the capability to record all assessments.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4491", "label" : {"_value" : "Biography information for Vicky Foxcroft"}
}
, "tablingMemberConstituency" : {"_value" : "Lewisham, Deptford"}
, "tablingMemberPrinted" : [{"_value" : "Vicky Foxcroft"}
], "uin" : "180374"}
, {"_about" : "http://data.parliament.uk/resources/1549820", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1549820/answer", "answerText" : {"_value" : "
All assessment providers are required to ensure that all health professionals (HP) carrying out assessments have sufficient training and knowledge of the clinical aspects and likely overall functional effects of a wide range of health conditions and impairments.<\/p>
<\/p>
To ensure a high standard is maintained the department has an Independent Audit function that continually monitors performance and provides feedback to providers. Audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the HP. The check is completed against a set of guidelines to ensure a consistent approach is taken. This ensures that assessment reports are fit for purpose, clinically justified and sound, and provide sufficient information for the department to make an informed decision on entitlement to benefit.<\/p>
<\/p>
Providers work with the department to continuously improve assessment quality through a range of measures including audit procedures. We also measure the adequacy of HP training through customer satisfaction surveys undertaken by independent third parties. All providers have consistently exceeded their customer satisfaction targets of 90% for Personal Independence Payment and 92% for the Work Capability Assessment.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
}
, "answeringMemberConstituency" : {"_value" : "Corby"}
, "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
, "dateOfAnswer" : {"_value" : "2022-12-13", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-12-13T12:31:00.69Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-12-08", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of training provided to assessors who consider Personal Independence Payments and the Work Capability Assessments for disabled claimants.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4638", "label" : {"_value" : "Biography information for Mr Tanmanjeet Singh Dhesi"}
}
, "tablingMemberConstituency" : {"_value" : "Slough"}
, "tablingMemberPrinted" : [{"_value" : "Mr Tanmanjeet Singh Dhesi"}
], "uin" : "106417"}
, {"_about" : "http://data.parliament.uk/resources/1542986", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1542986/answer", "answerText" : {"_value" : "
The information requested is not available. We have a stringent performance management regime which includes Department for Work and Pensions (DWP) performance managers attending assessment centres; however, data for such visits is not retained.<\/p>
<\/p>
Provider performance is measured across a range of service level agreements setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.<\/p>
<\/p>
Independent Audit is one of the department\u2019s tools to measure quality for performance management purposes. It is a self-contained team comprising of experienced health professional assessors who review a sample of assessment reports on a monthly basis to determine their quality. This helps ensure that assessment reports are fit for purpose, clinically justified, and provide sufficient information for the department to make a reasonable decision on entitlement to benefit. It is not an audit of the assessment provider as a whole.<\/p>
<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
}
, "answeringMemberConstituency" : {"_value" : "Corby"}
, "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
, "dateOfAnswer" : {"_value" : "2022-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-11-21T17:08:36.137Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-11-16", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819, how many times his Department visited assessment centres to help audit the performance of providers in each year from 2015 to 2022.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
, "tablingMemberConstituency" : {"_value" : "Edmonton"}
, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "88965"}
, {"_about" : "http://data.parliament.uk/resources/1542987", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1542987/answer", "answerText" : {"_value" : "
We currently have no plans to publish the last audit results for Capita and Independent Assessment Services (IAS).<\/p>
Referring to our previous answer to PQ80819, audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional. It is not an audit of the assessment provider.<\/p>
Provider performance is measured across a range of service level agreements (SLA) setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.<\/p>
The monthly quality audit performance against the SLA target for Capita and IAS has already been published for January 2014 to April 2022 as part of the answer to PQ26035<\/a>.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4369", "label" : {"_value" : "Biography information for Tom Pursglove"}
}
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, "answeringMemberPrinted" : {"_value" : "Tom Pursglove"}
, "dateOfAnswer" : {"_value" : "2022-11-21", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2022-11-21T17:04:25.207Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-11-16", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819 on Social Security Benefits: Medical Examinations, if he will publish the results of the last audit of Health Assessors; Capita and Independent Assessment Services.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
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, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "88966"}
, {"_about" : "http://data.parliament.uk/resources/1540031", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1540031/answer", "answerText" : {"_value" : "The Department for Work and Pensions (DWP) does not have a contractual obligation to perform regular visits to assessment centres, but does retain the right to visit any assessment centre, at any time, subject to reasonable notice. The department exercises this right, with Personal Independence Payment (PIP) and Work Capability Assessment (WCA) performance managers visiting assessment centres on an informal basis.<\/p>
<\/p>
The department has set standards for the quality of assessments for all its assessment providers and independent auditors. The department ensures a high standard is maintained by having an independent audit function that continually monitors performance and provides feedback to its providers. Audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional.<\/p>
<\/p>"}
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, "date" : {"_value" : "2022-11-07", "_datatype" : "dateTime"}
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, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, how often her Department visits health assessment centres in person to audit the performance of assessment providers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
}
, "tablingMemberConstituency" : {"_value" : "Edmonton"}
, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
], "uin" : "80819"}
, {"_about" : "http://data.parliament.uk/resources/1540028", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/1540028/answer", "answerText" : {"_value" : "
Although assessment providers share training material between themselves to encourage best practice, we have no plans to publish the training material.<\/p>
<\/p>
The department introduced a Clinical Governance Quality Standards (CGQS) Framework to ensure that consistent quality standards are applied by all assessment providers. The CGQS Forum has the remit to facilitate embedding of the CGQS Framework across the department and its assessment providers. They share best practice including training and learning from leading national and international organisations, to continuously improve quality.<\/p>"}
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, "questionFirstAnswered" : [{"_value" : "2022-11-14T14:53:13.073Z", "_datatype" : "dateTime"}
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, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2022-11-07", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Social Security Benefits: Medical Examinations"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 1 November to Question 72384, if he will publish the training material which is shared between assessment providers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4515", "label" : {"_value" : "Biography information for Kate Osamor"}
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, "tablingMemberPrinted" : [{"_value" : "Kate Osamor"}
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