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The Department has no plans, at present, to provide claimants with direct access to their previous claims.<\/p>
A key reason a claimant cannot access a previous claim is that it could contain information the Department has an obligation to protect. This could include, for example, information about a previous partner. However, if a claimant, who has had a previous claim closed, needs to access their own information contained in previous statements or their journal, a case manager can access this information on their behalf and provide them with any information they might require.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4014", "label" : {"_value" : "Biography information for Sir Alok Sharma"} } , "answeringMemberConstituency" : {"_value" : "Reading West"} , "answeringMemberPrinted" : {"_value" : "Alok Sharma"} , "dateOfAnswer" : {"_value" : "2019-04-09", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-04-09T16:38:15.243Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2019-04-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 March 2019 to 228698, when electronic access will be provided to a claimant in order for them to access their previous universal credit claim without the need for a claimant to ask a case manager for information.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4665", "label" : {"_value" : "Biography information for Laura Pidcock"} } , "tablingMemberConstituency" : {"_value" : "North West Durham"} , "tablingMemberPrinted" : [{"_value" : "Laura Pidcock"} ], "uin" : "241092"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }