https://www.gov.uk/government/publications/childcare-service-compensation<\/a><\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4097", "label" : {"_value" : "Biography information for Elizabeth Truss"}
}
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, "dateOfAnswer" : {"_value" : "2018-04-19", "_datatype" : "dateTime"}
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, "questionFirstAnswered" : [{"_value" : "2018-04-19T10:14:47.933Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
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, "date" : {"_value" : "2018-04-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Children: Day Care"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask Mr Chancellor of the Exchequer, what the compensation criteria is for parents who miss out on tax-free childcare payments as a result of technical problems experienced with the online childcare service.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4662", "label" : {"_value" : "Biography information for Ruth George"}
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, "tablingMemberPrinted" : [{"_value" : "Ruth George"}
], "uin" : "135531"}
, {"_about" : "http://data.parliament.uk/resources/869525", "AnsweringBody" : [{"_value" : "Treasury"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/869525/answer", "answerText" : {"_value" : "The majority of parents use the service without problems. HM Revenue and Customs have procedures in place to ensure any parent who experiences a technical issue when applying for Tax-Free Childcare through the online service, receives support and does not lose out financially.<\/p>
<\/p>
Where parents have missed out on Tax-Free Childcare payments, HMRC pay compensation to reimburse them for missed government top-ups.<\/p>
<\/p>
A dedicated childcare service helpline is available to provide further support to any parents experiencing technical difficulties.<\/p>"}
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]}
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, "date" : {"_value" : "2018-03-22", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Children: Day Care"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what support his Department provides to parents who experience technical difficulties when seeking to claim tax-free childcare online.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/4662", "label" : {"_value" : "Biography information for Ruth George"}
}
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, "tablingMemberPrinted" : [{"_value" : "Ruth George"}
], "uin" : "134039"}
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