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<\/p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.
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<\/p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.
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<\/p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline.
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4097", "label" : {"_value" : "Biography information for Elizabeth Truss"} } , "answeringMemberConstituency" : {"_value" : "South West Norfolk"} , "answeringMemberPrinted" : {"_value" : "Elizabeth Truss"} , "dateOfAnswer" : {"_value" : "2018-11-20", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "190786"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-11-20T08:57:34.75Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2018-11-13", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Children: Day Care"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, how many people have received financial compensation as a result of not having access to their online childcare account; and how much money has been paid out of the public purse for that compensation.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/437", "label" : {"_value" : "Biography information for Sir David Crausby"} } , "tablingMemberConstituency" : {"_value" : "Bolton North East"} , "tablingMemberPrinted" : [{"_value" : "Sir David Crausby"} ], "uin" : "190787"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 1, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }