All guidance specialists working for Pension Wise will receive high quality and rigorous training, whether they are delivering guidance face to face or over the phone. They will be required to pass a certificated test to demonstrate they have the necessary technical knowledge and guidance skills to deliver the guidance. The training programme is designed in accordance with FCA standards, and will be accredited by the Chartered Insurance Institute, a well-respected professional standards body in the financial services industry.<\/p>
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One of the aims of guidance service is to promote consumer awareness of scams and practical tips on, for example, how to check whether a firm is regulated on the FCA\u2019s register.<\/p>
<\/p>
<\/p>
<\/p>
HM Treasury\u2019s delivery partners, TPAS and Citizens Advice, Citizens Advice Scotland and Citizens Advice Northern Ireland are currently recruiting guidance specialists. Recruitment strategies and the placement of guidance specialists are the responsibility of individual delivery partners.<\/p>
<\/p>
<\/p>
<\/p>
On 9 March, Citizens Advice England and Wales, Citizens Advice Scotland and Citizens Advice Northern Ireland published the names of the bureaux that will be delivering Pension Wise. 50 bureaux in England and Wales, 35 in Scotland and 19 in Northern Ireland will act as the main delivery centres for the service. These bureaux will be delivering appointments at hundreds of locations across the UK with the aim of providing good geographic coverage and ensuring the service is accessible across the UK.<\/p>
<\/p>
<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4117", "label" : {"_value" : "Biography information for Andrea Leadsom"} } , "answeringMemberConstituency" : {"_value" : "South Northamptonshire"} , "answeringMemberPrinted" : {"_value" : "Andrea Leadsom"} , "dateOfAnswer" : {"_value" : "2015-03-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "227763"} , {"_value" : "227848"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2015-03-23T16:45:42.47Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2015-03-17", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pensions: Advisory Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, whether staff recruited to provide (a) face-to-face and (b) telephone guidance through the Government's Pension Wise scheme will have any specific training on scams and mis-selling.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4031", "label" : {"_value" : "Biography information for Rachel Reeves"} } , "tablingMemberConstituency" : {"_value" : "Leeds West"} , "tablingMemberPrinted" : [{"_value" : "Rachel Reeves"} ], "uin" : "227762"} , {"_about" : "http://data.parliament.uk/resources/227726", "AnsweringBody" : [{"_value" : "HM Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/227726/answer", "answerText" : {"_value" : "
All guidance specialists working for Pension Wise will receive high quality and rigorous training, whether they are delivering guidance face to face or over the phone. They will be required to pass a certificated test to demonstrate they have the necessary technical knowledge and guidance skills to deliver the guidance. The training programme is designed in accordance with FCA standards, and will be accredited by the Chartered Insurance Institute, a well-respected professional standards body in the financial services industry.<\/p>
<\/p>
<\/p>
<\/p>
One of the aims of guidance service is to promote consumer awareness of scams and practical tips on, for example, how to check whether a firm is regulated on the FCA\u2019s register.<\/p>
<\/p>
<\/p>
<\/p>
HM Treasury\u2019s delivery partners, TPAS and Citizens Advice, Citizens Advice Scotland and Citizens Advice Northern Ireland are currently recruiting guidance specialists. Recruitment strategies and the placement of guidance specialists are the responsibility of individual delivery partners.<\/p>
<\/p>
<\/p>
<\/p>
On 9 March, Citizens Advice England and Wales, Citizens Advice Scotland and Citizens Advice Northern Ireland published the names of the bureaux that will be delivering Pension Wise. 50 bureaux in England and Wales, 35 in Scotland and 19 in Northern Ireland will act as the main delivery centres for the service. These bureaux will be delivering appointments at hundreds of locations across the UK with the aim of providing good geographic coverage and ensuring the service is accessible across the UK.<\/p>
<\/p>
<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4117", "label" : {"_value" : "Biography information for Andrea Leadsom"} } , "answeringMemberConstituency" : {"_value" : "South Northamptonshire"} , "answeringMemberPrinted" : {"_value" : "Andrea Leadsom"} , "dateOfAnswer" : {"_value" : "2015-03-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "227762"} , {"_value" : "227848"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2015-03-23T16:45:42.717Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2015-03-17", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Pensions: Advisory Services"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask Mr Chancellor of the Exchequer, how many trained staff delivering (a) face-to-face and (b) telephone guidance through the Government's Pension Wise scheme will be based in (i) England, (ii) Wales and (iii) Scotland.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4031", "label" : {"_value" : "Biography information for Rachel Reeves"} } , "tablingMemberConstituency" : {"_value" : "Leeds West"} , "tablingMemberPrinted" : [{"_value" : "Rachel Reeves"} ], "uin" : "227763"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 2, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }