https://www.gov.uk/government/publications/dwp-tabulation-tool-guidance<\/a><\/p> <\/p>
<\/p>
<\/p>
Information on those not in employment, education or training after six months on the Work Programme, is not available.<\/p>
<\/p>
<\/p>
<\/p>
<\/p>
<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"}
}
, "answeringMemberPrinted" : {"_value" : "Lord Freud"}
, "dateOfAnswer" : {"_value" : "2014-11-06", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-11-06T14:01:58.0920513Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-15", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Work Programme: Bristol"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty\u2019s Government how many people in Bristol have enrolled in their Work Programme; and how many of those, after six months, were not in employment, education or training.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/3703", "label" : {"_value" : "Biography information for Baroness Royall of Blaisdon"}
}
, "tablingMemberPrinted" : [{"_value" : "Baroness Royall of Blaisdon"}
], "uin" : "HL2140"}
, {"_about" : "http://data.parliament.uk/resources/92745", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/92745/answer", "answerText" : {"_value" : "
All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>
<\/p>
Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>
<\/p>
Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"}
}
, "answeringMemberPrinted" : {"_value" : "Lord Freud"}
, "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "HL1982"}
, {"_value" : "HL1983"}
, {"_value" : "HL1986"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:38.7372062Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Access to Work Programme"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty\u2019s Government how many Access to Work advisers have received (1) awareness training in the implications for a particular disability, and (2) training to enable them to work constructively with employers.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"}
}
, "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"}
], "uin" : "HL1981"}
, {"_about" : "http://data.parliament.uk/resources/92746", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/92746/answer", "answerText" : {"_value" : "
All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>
<\/p>
Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>
<\/p>
Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"}
}
, "answeringMemberPrinted" : {"_value" : "Lord Freud"}
, "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "HL1981"}
, {"_value" : "HL1983"}
, {"_value" : "HL1986"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:39.3903552Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Access to Work Programme"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty\u2019s Government how they are monitoring the approaches taken by Access to Work advisers during the assessment and decision-making process, and what measures they are taking to ensure consistency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"}
}
, "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"}
], "uin" : "HL1982"}
, {"_about" : "http://data.parliament.uk/resources/92747", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/92747/answer", "answerText" : {"_value" : "
All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>
<\/p>
Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>
<\/p>
Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"}
}
, "answeringMemberPrinted" : {"_value" : "Lord Freud"}
, "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "HL1981"}
, {"_value" : "HL1982"}
, {"_value" : "HL1986"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:39.4716823Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Access to Work Programme"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty\u2019s Government what is their assessment of the service delivery standards for the Access to Work scheme.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"}
}
, "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"}
], "uin" : "HL1983"}
, {"_about" : "http://data.parliament.uk/resources/92750", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/92750/answer", "answerText" : {"_value" : "
All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality & Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.<\/p>
<\/p>
Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer\u2019s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.<\/p>
<\/p>
Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3893", "label" : {"_value" : "Biography information for Lord Freud"}
}
, "answeringMemberPrinted" : {"_value" : "Lord Freud"}
, "dateOfAnswer" : {"_value" : "2014-10-23", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : [{"_value" : "HL1981"}
, {"_value" : "HL1982"}
, {"_value" : "HL1983"}
], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-10-23T15:24:39.5654326Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Access to Work Programme"}
, "houseId" : {"_value" : "2"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"}
}
], "questionText" : "To ask Her Majesty\u2019s Government what steps they are taking to consider individual and local requirements in the provision of Access to Work support for deaf people.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/2024", "label" : {"_value" : "Biography information for Lord Hunt of Kings Heath"}
}
, "tablingMemberPrinted" : [{"_value" : "Lord Hunt of Kings Heath"}
], "uin" : "HL1986"}
, {"_about" : "http://data.parliament.uk/resources/93049", "AnsweringBody" : [{"_value" : "Department for Work and Pensions"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/93049/answer", "answerText" : {"_value" : "
The average time from receipt of an ESA50 to the completion of face to face work capability assessment (for both Employment and Support Allowance and Incapacity Benefit Reassessment), for the period from January 2014 to September 2014, was 102 working days.<\/p>
<\/p>
Maximus Health and Human Services Ltd. has been awarded the contract to succeed Atos Healthcare from March 2015, to undertake Work Capability Assessments. The priority for MAXIMUS Health and Human Services Ltd will be to transition the service smoothly from the current provider, stabilise the operation to deliver the best service possible for claimants, increase the volume of assessments carried out and reduce waiting times without compromising quality.<\/p>
<\/p>
We are continuing to work closely with Atos under the current contract and process claims as quickly as possible.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1520", "label" : {"_value" : "Biography information for Mr Mark Harper"}
}
, "answeringMemberConstituency" : {"_value" : "Forest of Dean"}
, "answeringMemberPrinted" : {"_value" : "Mr Mark Harper"}
, "dateOfAnswer" : {"_value" : "2014-11-17", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2014-11-17T13:23:39.507Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "29"}
, "answeringDeptShortName" : {"_value" : "Work and Pensions"}
, "answeringDeptSortName" : {"_value" : "Work and Pensions"}
, "date" : {"_value" : "2014-10-13", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Employment and Support Allowance: Work Capability Assessment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Work and Pensions, with reference to the Answer to the hon. Member for Rutherglen and Hamilton West on 20 February 2012, Official Report, column 655W, on employment and support allowance: work capability assessment, what the average wait was for an employment and support allowance applicant between completing the ESA 50 questionnaire and undergoing the work capability assessment in the most recent year for which data are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/3965", "label" : {"_value" : "Biography information for Sheila Gilmore"}
}
, "tablingMemberConstituency" : {"_value" : "Edinburgh East"}
, "tablingMemberPrinted" : [{"_value" : "Sheila Gilmore"}
], "uin" : "210064"}
], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 7, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]}
}