https://www.gov.uk/government/publications/business-plan-indicators<\/a><\/p> <\/p>
<\/p>
<\/p>
HMRC has performance targets which are regularly monitored. The department is working very hard to improve its service, including reducing demand and opening new online channels for customers so they do not need to pick up to phone.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1529", "label" : {"_value" : "Biography information for Mr David Gauke"}
}
, "answeringMemberConstituency" : {"_value" : "South West Hertfordshire"}
, "answeringMemberPrinted" : {"_value" : "Mr David Gauke"}
, "dateOfAnswer" : {"_value" : "2015-06-01", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "4"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-06-01T15:45:55.487Z", "_datatype" : "dateTime"}
]}
, "answeringDeptId" : {"_value" : "14"}
, "answeringDeptShortName" : {"_value" : "Treasury"}
, "answeringDeptSortName" : {"_value" : "Treasury"}
, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Revenue and Customs: Telephone Services"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask Mr Chancellor of the Exchequer, what the average waiting time was for calls to HM Revenue and Customs telephone service in each year for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
}
, "tablingMemberConstituency" : {"_value" : "Birmingham, Northfield"}
, "tablingMemberPrinted" : [{"_value" : "Richard Burden"}
], "uin" : "13"}
, {"_about" : "http://data.parliament.uk/resources/346855", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346855/answer", "answerText" : {"_value" : "
A telephone service is available for drivers who do not have access to the internet. Drivers can give permission for certain information from their record to be given verbally over the telephone to a nominated person or organisation.<\/p>
<\/p>
Drivers will also be able to telephone the Driver and Vehicle Licensing Agency to request a secure access code that will allow them to share information electronically from their driver record with third parties.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3996", "label" : {"_value" : "Biography information for Andrew Jones"}
}
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, "answeringDeptShortName" : {"_value" : "Transport"}
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, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Driving: British Nationals Abroad"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Transport, if he will bring forward proposals to ensure that British citizens without internet access who wish to rent cars abroad for periods exceeding 48 hours, or in an emergency, are able to do so in the absence of the paper counterpart to the driving licence.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
}
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, "tablingMemberPrinted" : [{"_value" : "Richard Burden"}
], "uin" : "14"}
, {"_about" : "http://data.parliament.uk/resources/346856", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346856/answer", "answerText" : {"_value" : "
The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3996", "label" : {"_value" : "Biography information for Andrew Jones"}
}
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, "answeringMemberPrinted" : {"_value" : "Andrew Jones"}
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, "answeringDeptShortName" : {"_value" : "Transport"}
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, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Roads: Capital Investment"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Transport, what plans he has to review the spending commitments in the Road Investment Strategy 2015-2020.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
}
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, "tablingMemberPrinted" : [{"_value" : "Richard Burden"}
], "uin" : "15"}
, {"_about" : "http://data.parliament.uk/resources/346857", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346857/answer", "answerText" : {"_value" : "
The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/3996", "label" : {"_value" : "Biography information for Andrew Jones"}
}
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, "answeringMemberPrinted" : {"_value" : "Andrew Jones"}
, "dateOfAnswer" : {"_value" : "2015-06-01", "_datatype" : "dateTime"}
, "groupedQuestionUIN" : {"_value" : "15"}
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, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
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, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for Transport, what recent discussions he has had with the Chancellor of the Exchequer about the spending commitments in the Road Investment Strategy 2015-2020.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
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, "tablingMemberPrinted" : [{"_value" : "Richard Burden"}
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The Portuguese approach to drugs was reviewed within \u2018Drugs: International Comparators\u2019 published in October 2014.<\/em> The report is clear that the successes in Portugal cannot be attributed to decriminalisation alone. Whilst drug use went down and health outcomes improved, there was, at the same time, a significant investment in treatment.<\/p> <\/p>
This Government has no intention of decriminalising drugs. The UK's approach on drugs remains clear: we must prevent drug use in our communities, help dependent individuals through treatment and wider recovery support, whilst ensuring law enforcement tackles the criminality that is associated with the drugs trade.<\/p>
<\/p>
<\/p>"}
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, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
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], "questionText" : "To ask the Secretary of State for the Home Department, what recent assessment she has made of the effects of the decriminalisation of drug use in Portugal on the prevalence of drug use in that country.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/545", "label" : {"_value" : "Biography information for Paul Flynn"}
}
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, "tablingMemberPrinted" : [{"_value" : "Paul Flynn"}
], "uin" : "93"}
, {"_about" : "http://data.parliament.uk/resources/346873", "AnsweringBody" : [{"_value" : "Scotland Office"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346873/answer", "answerText" : {"_value" : "
I have had no recent discussions on a UK withdrawal from the European Union, as this is not Government policy. The Government is focusing on renegotiation to reform the European Union and address the concerns of the British people about our membership.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1512", "label" : {"_value" : "Biography information for David Mundell"}
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, "hansardHeading" : {"_value" : "UK Membership of EU"}
, "houseId" : {"_value" : "1"}
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], "questionText" : "To ask the Secretary of State for Scotland, what recent discussions he has had on the potential ramifications of a UK withdrawal from the EU on the Union.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/545", "label" : {"_value" : "Biography information for Paul Flynn"}
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, "tablingMemberPrinted" : [{"_value" : "Paul Flynn"}
], "uin" : "94"}
, {"_about" : "http://data.parliament.uk/resources/346876", "AnsweringBody" : [{"_value" : "Department for Energy and Climate Change"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346876/answer", "answerText" : {"_value" : "
The Government is committed to improving energy efficiency. Work on energy efficiency has been carried out across several directorates in the Department over recent years. Following an internal reorganisation within the Department earlier in 2015, the Energy Efficiency Deployment Office no longer exists. The work it previously carried out is now undertaken in a number of different directorates, including those focused on home energy use and business and local energy use.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/4117", "label" : {"_value" : "Biography information for Andrea Leadsom"}
}
, "answeringMemberConstituency" : {"_value" : "South Northamptonshire"}
, "answeringMemberPrinted" : {"_value" : "Andrea Leadsom"}
, "dateOfAnswer" : {"_value" : "2015-06-02", "_datatype" : "dateTime"}
, "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"}
, "questionFirstAnswered" : [{"_value" : "2015-06-02T13:28:05.58Z", "_datatype" : "dateTime"}
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, "answeringDeptShortName" : {"_value" : "Energy and Climate Change"}
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, "date" : {"_value" : "2015-05-27", "_datatype" : "dateTime"}
, "hansardHeading" : {"_value" : "Energy Efficiency Deployment Office"}
, "houseId" : {"_value" : "1"}
, "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"}
}
], "questionText" : "To ask the Secretary of State for Energy and Climate Change, what her policy is on expanding the scope and budget of the Energy Efficiency Deployment Office; and how many staff are employed in that Office.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/545", "label" : {"_value" : "Biography information for Paul Flynn"}
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