https://www.gov.uk/government/publications/business-plan-indicators<\/a><\/p> <\/p>
<\/p>
<\/p>
HMRC has performance targets which are regularly monitored. The department is working very hard to improve its service, including reducing demand and opening new online channels for customers so they do not need to pick up to phone.<\/p>
<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1529", "label" : {"_value" : "Biography information for Mr David Gauke"}
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], "questionText" : "To ask Mr Chancellor of the Exchequer, what the average waiting time was for calls to HM Revenue and Customs telephone service in each year for which figures are available.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
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, {"_about" : "http://data.parliament.uk/resources/346855", "AnsweringBody" : [{"_value" : "Department for Transport"}
], "answer" : {"_about" : "http://data.parliament.uk/resources/346855/answer", "answerText" : {"_value" : "
A telephone service is available for drivers who do not have access to the internet. Drivers can give permission for certain information from their record to be given verbally over the telephone to a nominated person or organisation.<\/p>
<\/p>
Drivers will also be able to telephone the Driver and Vehicle Licensing Agency to request a secure access code that will allow them to share information electronically from their driver record with third parties.<\/p>
<\/p>"}
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], "questionText" : "To ask the Secretary of State for Transport, if he will bring forward proposals to ensure that British citizens without internet access who wish to rent cars abroad for periods exceeding 48 hours, or in an emergency, are able to do so in the absence of the paper counterpart to the driving licence.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/301", "label" : {"_value" : "Biography information for Richard Burden"}
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, {"_about" : "http://data.parliament.uk/resources/346856", "AnsweringBody" : [{"_value" : "Department for Transport"}
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The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
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The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.<\/p>"}
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As the Secretary of State for Defence, my right hon. Friend, the Member for Sevenoaks, (Michael Fallon) reported in his Written Statement of 28 May 2015 (Column 1WS), and as I reiterated during the Adjournment Debate the same day (Column 293), neither the operational effectiveness of our continuous at-sea deterrent nor the safety of our submariners or members of the public has been compromised.<\/p>
The Ministry of Defence has an ongoing programme of work to review and, where appropriate, improve safety and security at HM Naval Base Clyde but will not comment on the detail of those arrangements.<\/p>"}
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, "attachment" : [{"_about" : "http://data.parliament.uk/resources/346865/answer/attachment/1", "fileName" : {"_value" : "Written Statements.doc 28 May HOC 129.doc"}
, "title" : "WMS Hansard Extract 28 May 2015"}
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], "questionText" : "To ask the Secretary of State for Defence, what recent assessment he has made of the adequacy of security arrangements at the HMS Neptune base at Faslane (a) in general and (b) around berthed Trident submarines at the base.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
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I refer the hon. Member to the letter I sent to him today. A copy is attached here, and has been placed in the Library of the House.<\/p>"}
, "answeringMember" : {"_about" : "http://data.parliament.uk/members/1467", "label" : {"_value" : "Biography information for Lord Cameron of Chipping Norton"}
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, "answeringMemberPrinted" : {"_value" : "Mr David Cameron"}
, "attachment" : {"_about" : "http://data.parliament.uk/resources/346868/answer/attachment/1", "fileName" : {"_value" : "2015.06.03 PM to Paul Flynn MP.pdf"}
, "title" : "2016.06.03 PM to Paul Flynn MP"}
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], "questionText" : "To ask the Prime Minister, what his policy is on reform of Prime Minister's Questions.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"}
, "tablingMember" : {"_about" : "http://data.parliament.uk/members/545", "label" : {"_value" : "Biography information for Paul Flynn"}
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, "tablingMemberPrinted" : [{"_value" : "Paul Flynn"}
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