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<p>The information requested is shown in the table below:</p><p> </p><table><tbody><tr><td><p>
</p></td><td><p>Claims processed in 5 working days</p></td><td><p>%of claims processed
in 5 working days</p></td><td><p>Claims processed in 10 working days</p></td><td><p>%of
claims processed in 10 working days</p></td><td><p>Claims processed in 21 working
days</p></td><td><p>%of claims processed in 21 working days</p></td><td><p>Total claims
processed</p></td></tr><tr><td><p>Jobseeker’s Allowance (JSA)</p></td><td><p>165,570</p></td><td><p>23.53%</p></td><td><p>578,170</p></td><td><p>82.17%</p></td><td><p>689,600</p></td><td><p>98.00%</p></td><td><p>703,660</p></td></tr><tr><td><p>Employment
& Support Allowance (ESA)</p></td><td><p>248,540</p></td><td><p>55.36%</p></td><td><p>358,830</p></td><td><p>79.93%</p></td><td><p>415,590</p></td><td><p>92.57%</p></td><td><p>448,930</p></td></tr></tbody></table><p>
</p><p><strong>Notes: </strong></p><p><strong> </strong></p><p>The period the data
covers is from 1 November 2017 to 31 October 2018.</p><p> </p><p>All volumes are rounded
to the nearest 10. For context figures for the total claims cleared have also been
provided.</p><p> </p><p>The claims cleared within 10 and 21 days figures are cumulative
and as such includes the claims cleared within 5 or 10 days respectively.</p><p> </p><p>Claim
processing times may be affected by the verification issues (such as wage slips).
ESA and JSA claimants are paid in arrears, usually on a fortnightly basis.</p><p>
</p><p>The data provided relates to the initial ESA assessment phase prior to the
Work Capability Assessment.</p><p> </p><p>This data is from the Management Information
System Programme (MISP), a Departmental</p><p>performance management, data capture
and reporting tool. This type of internal management information does not form part
of the official statistics outputs that are released by the Department in</p><p>accordance
with the UK Statistics Authority’s Code of Practice.</p>
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