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1126089

	registered interest
	date	13/05/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 9 May 2019 to Question 249921 on Ministry of Justice: Telephone Services, how many calls did each of those helplines receive in the last year.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	253551
	answer	answer is ministerial correction date of answer 21/05/2019 answer text <p>The table below includes the number of calls received from May 2018 – April 2019.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>30,223</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>550,338</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>40,940</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>468,118</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>139,669</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>154,420</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>265,653</p></td></tr><tr><td><p>- Probate</p></td><td><p>13,360</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>39,971</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>478,163</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>453</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>15,644</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>182,496</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>361,749</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>116,079</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>165,954</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>55,340</p></td></tr></tbody></table> answering member constituency Charnwood answering member printed Edward Argar question first answered 21/05/2019 15:34:06 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi

1126970

	registered interest
	date	15/05/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Trials: Ethnic Groups
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what recent estimate he has made of the proportion of (a) BAME and (b) white defendants who enter guilty pleas.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	254792
	answer	answer is ministerial correction date of answer 22/05/2019 answer text <p>The proportion of guilty pleas (where plea was known) has slowly been declining, from 74% in 2014 to 69% for white defendants, and from 61% in 2014 to 57% for BAME defendants in 2018.</p><p>Data is only available for defendants dealt with at Crown Court (not all defendants) for indictable offences.</p><p>The proportion of defendants who entered a guilty plea by ethnicity (2008 – 2018) can be found in the Crown court data tool at the following link:</p><p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/802313/crown-court-tool-2018.xlsx" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/802313/crown-court-tool-2018.xlsx</a></p><ul><li>Remove the ‘Values’ field from Rows</li><li>Drag the ‘Ethnicity’ field into Rows</li><li>Drag the ‘Total for Trial’ field into Values</li><li>Filter to ’01: Guilty Plea’ in the ‘Plea at Crown Court’ field for the number of defendants that entered a guilty plea</li><li>Filter to ’01: Guilty Plea’ and ’02: Not Guilty plea’ in the ‘Plea at Crown Court’ field number of defendants that entered a plea overall (where plea was known)</li><li>The number of BAME defendants can be defined by combining ’02: Black’, ’03: Asian’, ’04: Mixed’ and ’05: Chinese and other’ rows. The number of white defendants who entered a guilty plea each year can be found in the ‘01: White’ row.</li><li>The proportion of defendants who entered a guilty plea can be found by dividing the number of guilty pleas by the number of overall pleas for the relevant ethnicity rows.</li></ul> answering member constituency Charnwood answering member printed Edward Argar question first answered 22/05/2019 16:46:56 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi