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1138414

	registered interest
	date	11/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Complaints Commissioner are (a) allocated to a caseworker and (b) awaiting allocation to a caseworker as at 11 July 2019.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	276137
	answer	answer is ministerial correction date of answer 16/07/2019 answer text <p>When the Independent Case Examiner’s (ICE) office accepts a complaint for investigation, it will initially attempt to broker a solution between the complainant and the relevant business area or supplier, without having to request evidence to inform an investigation – this is known as “resolution”. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). The majority of complaints that are referred to ICE are complex and require a full investigation.</p><p> </p><p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated for investigation varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p> </p><p>As at 11 July 2019, there were 488 complaints under investigation (allocated to an ICM), and 1,377 complaints were awaiting allocation to an ICM.</p> answering member constituency Colchester answering member printed Will Quince question first answered 16/07/2019 13:47:47 answering member 4423 label Biography information for Will Quince
	tabling member	163 label Biography information for Sir Stephen Timms

1138415

	registered interest
	date	11/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the average time taken is between a case being accepted by the Independent Complaints Commissioner and being allocated to a caseworker in the most recent period for which figures are available; and if she will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	276138
	answer	answer is ministerial correction date of answer 16/07/2019 answer text <p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated to an Investigation Case Manager (ICM) varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p><strong> </strong></p><p>As at 11 July 2019, the average time taken for a complaint which requires investigation to be allocated to an ICM was 52 weeks.</p> answering member constituency Colchester answering member printed Will Quince question first answered 16/07/2019 14:01:36 answering member 4423 label Biography information for Will Quince
	tabling member	163 label Biography information for Sir Stephen Timms

1138418

	registered interest
	date	11/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many complaints for the Independent Complaints Commissioner were received in 2018; and how many of those complaints have been allocated to a caseworker.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	276139
	answer	answer is ministerial correction date of answer 16/07/2019 answer text <p>The Independent Case Examiner’s (ICE) Office received 5,307 complaints in 2018 of which 1,943 were accepted for examination. Of those complaints accepted, 567 have been allocated to Case Managers.</p> answering member constituency Colchester answering member printed Will Quince question first answered 16/07/2019 13:45:25 answering member 4423 label Biography information for Will Quince
	tabling member	163 label Biography information for Sir Stephen Timms

1138797

	registered interest
	date	15/07/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Overseas Students: English Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	What progress he has made on his review of the treatment of overseas students accused of cheating in the Test of English for International Communication between 2011 and 2014; and if he will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	911936
	answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>Following my last update to the House and the publication of the National Audit Office report into this issue I have sought further advice from officials in my department about measures we can put in place for those who maintain their innocence.</p><p>I intend to make a statement to the House this very soon.</p> answering member constituency Bromsgrove answering member printed Sajid Javid question first answered 15/07/2019 16:20:21 answering member 3945 label Biography information for Sir Sajid Javid
	tabling member	163 label Biography information for Sir Stephen Timms

1139320

	registered interest
	date	16/07/2019
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Government Securities: Islam
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, with reference to his Mansion House speech of 20 June 2019, when he plans to issue a second sovereign sukuk; and if he will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	277615
	answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>Over the coming weeks the relevant teams at HM Treasury will work with the Debt Management Office and other officials on formulating the procurement process for the appointment of structuring and legal advisers. A specific timetable has not yet been determined for this. Further announcements, including on the timing of the issuance, will be made in due course.</p> answering member constituency Salisbury answering member printed John Glen grouped question UIN 277780 question first answered 22/07/2019 13:58:59 answering member 4051 label Biography information for John Glen
	tabling member	163 label Biography information for Sir Stephen Timms

1139321

	registered interest
	date	16/07/2019
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Financial Services: Islam
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what assessment the Government has made of the potential merits of using Islamic financial certificates, sukuk to finance infrastructure projects without adding to Government debt on the public sector balance sheet; and if he will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	277616
	answer	answer is ministerial correction date of answer 22/07/2019 answer text The proceeds from the Sukuk, like the proceeds from the wider gilt programme, flow into the consolidated fund. This is used for general expenditure, including expenditure on infrastructure. The government considers the core gilt program rather than the Sukuk to be the most cost-effective way of raising money for expenditure, including that of infrastructure projects. The main purpose behind the decision to issue a second Sukuk is to reaffirm the government’s commitment to the UK being the Western hub for Islamic finance, whilst also providing high-quality liquid assets to UK-based Islamic banks. answering member constituency Salisbury answering member printed John Glen grouped question UIN 277781 question first answered 22/07/2019 14:01:35 answering member 4051 label Biography information for John Glen
	tabling member	163 label Biography information for Sir Stephen Timms

1139323

	registered interest
	date	16/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Housing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the liability for the whole rent of a property is reflected in the calculation of universal credit in cases where a claimant of universal credit in a joint tenancy remains after a partner leaves; and if she will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	277617
	answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>The Universal Credit regulations provide that a claimant is to be treated as liable to make rent payments - where the person who is liable to make the payments is not doing so, the payments are required in order to continue occupation, and it would be unreasonable to expect them to make other arrangements. Therefore, in the example described, it would be possible for the whole liability to be considered as part of the UC calculation, subject to any usual restrictions such as the Local Housing Allowance or removal of the spare room subsidy.</p> answering member constituency Colchester answering member printed Will Quince question first answered 22/07/2019 13:01:27 answering member 4423 label Biography information for Will Quince
	tabling member	163 label Biography information for Sir Stephen Timms

1142823

	registered interest
	date	02/09/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Immigration
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, pursuant to the Written Statement of 23 July 2019 on Immigration, HCWS1803, when the review of guidance to ensure the right decisions are being made will be completed: and if she will publish its conclusions.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	284229
	answer	answer is ministerial correction date of answer 09/09/2019 answer text <p><del class="ministerial">My Department recognises the importance of this issue. The Secretary of State will write to the Rt Hon member with an update when a decision has been made.</del></p><p><ins class="ministerial">New guidance for decision makers is currently being drafted. My expectation is that the guidance, once finalised, will be published on gov.uk</ins></p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 09/09/2019 15:25:45 question first ministerially corrected 09/09/2019 16:21:29 answering member 4455 label Biography information for Seema Kennedy previous answer version 134861 answering member constituency South Ribble answering member printed Seema Kennedy answering member 4455 label Biography information for Seema Kennedy
	tabling member	163 label Biography information for Sir Stephen Timms

1142824

	registered interest
	date	02/09/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Immigration
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, pursuant to the Written Statement of 23 July 2019 on Immigration, HCWS1803, when the update of operational guidance to ensure no further action is taken in cases where there is no evidence an ETS certificate was used in an immigration application will take effect; and if she will publish that updated guidance.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	284264
	answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>New guidance for decision makers is currently being drafted. My expectation is that the guidance, once finalised, will be published on gov.uk</p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 09/09/2019 15:26:40 answering member 4455 label Biography information for Seema Kennedy
	tabling member	163 label Biography information for Sir Stephen Timms

1143886

	registered interest
	date	02/09/2019
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	Kashmir: Telecommunications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what assessment he has made of the effect on residents of the Indian Government’s communications lockdown in Kashmir.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	285008
	answer	answer is ministerial correction date of answer 05/09/2019 answer text <p>We are following the serious situation in Kashmir closely and are concerned about the restrictions on communications. Respect for individual rights and constructive dialogue with affected communities is important. We have raised these concerns with the Indian Government. On 7 August the Foreign Secretary discussed this issue with his Indian counterpart Dr Jaishankar. The Prime Minister has also discussed the situation in Kashmir with both PM Modi of India and PM Imran Khan of Pakistan.</p> answering member constituency South Derbyshire answering member printed Mrs Heather Wheeler question first answered 05/09/2019 13:57:36 answering member 4053 label Biography information for Mrs Heather Wheeler
	tabling member	163 label Biography information for Sir Stephen Timms