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1640062

	registered interest
	date	24/05/2023
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Members: Correspondence
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, for what reason HMRC has not provided a substantive response to the letter from the Hon. Member for Christchurch dated 18th April, HMRC Ref 0013913 PSA.
	tabling member constituency	Christchurch
	tabling member printed	Sir Christopher Chope
	uin	186587
	answer	answer is ministerial correction date of answer 05/06/2023 answer text <p>The correspondence of 18 April 2023 was redirected by HM Treasury to HM Revenue &amp; Customs (HMRC) on 19 April 2023.</p><p> </p><p>HMRC replied to the Hon Member on 12 May and 19 May 2023 to provide updates and to advise that they are unable to provide a substantive response until their investigations into the complaint have been completed.</p><p> </p><p>HMRC will contact the member again when these investigations have been completed.</p> answering member constituency Louth and Horncastle answering member printed Victoria Atkins question first answered 05/06/2023 13:29:04 answering member 4399 label Biography information for Victoria Atkins
	tabling member	242 label Biography information for Sir Christopher Chope

1549976

	registered interest
	date	08/12/2022
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	HMRC: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, for what reason HMRC does not permit complaints against it to be made by email.
	tabling member constituency	Christchurch
	tabling member printed	Sir Christopher Chope
	uin	106305
	answer	answer is ministerial correction date of answer 13/12/2022 answer text <p>The main risks associated with using email that concern HMRC are:</p><ul><li>Confidentiality and privacy, as there is a risk that emails sent over the internet may be intercepted.</li><li>Confirmation of identity, as it is crucial that HMRC only communicate with established contacts at their correct email addresses.</li><li>That there is no guarantee that an email received over an insecure network like the internet has not been altered during transit.</li><li>That attachments could contain a virus or malicious code.</li></ul><p> </p> answering member constituency Louth and Horncastle answering member printed Victoria Atkins question first answered 13/12/2022 16:45:39 answering member 4399 label Biography information for Victoria Atkins
	tabling member	242 label Biography information for Sir Christopher Chope

1542209

	registered interest
	date	15/11/2022
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Taxation: Rebates
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what safeguards his Department has implemented to ensure that companies who act as tax agents have the full and informed consent of the taxpayers on whose behalf they accept rebates; how many payments his Department has made in the last three months to Ensign Advisory Ltd; and whether companies acting as tax agents are authorised to deduct a fee from a rebate they receive before passing it on to the taxpayer on whose behalf they act.
	tabling member constituency	Christchurch
	tabling member printed	Sir Christopher Chope
	uin	87731
	answer	answer is ministerial correction date of answer 21/11/2022 answer text <p>Individuals can claim tax repayments from HMRC and HMRC will refund them directly. However, HMRC will issue a tax repayment to a third party when a taxpayer has either nominated or assigned the repayment to them.</p><p> </p><p>Companies which specialize in claiming tax refunds often use assignments as part of the sign-up process, which means the repayment then legally belongs to that agent. When a taxpayer signs an assignment, HMRC is obliged to make payment directly to the repayment agent. Repayment agents may deduct a fee from the repayment before they forward the repayment to their client. This will be set out in their terms and conditions.</p><p>When a customer has used a repayment agent and has an assignment in place, HMRC completes essential checks to satisfy that the assignment is valid. HMRC takes firm action against any agent who does not comply with the law.</p><p> </p><p>HMRC launched the “<a href="https://www.gov.uk/government/consultations/raising-standards-in-tax-advice-protecting-customers-claiming-tax-repayments" target="_blank">Raising standards in tax advice: protecting customers claiming tax repayments” </a>consultation on 22 June 2022. The consultation sought views on restricting the use of assignments for tax repayments, and introducing measures designed to ensure taxpayers see material information about a repayment agent’s service before entering into a contractual agreement.</p><p> </p><p>The consultation ran for 12 weeks and closed on 14 September 2022. We will publish a summary of responses in due course.</p><p> </p><p>The Autumn Statement announced changes to Research &amp; Development relief from 1 April 2023, reducing the risk of abuse. The new requirement for claimants to provide additional information with their claim includes providing details of any agent involved with the claim.</p><p> </p><p>HMRC does not comment on identifiable businesses due to strict confidentiality rules.</p> answering member constituency Louth and Horncastle answering member printed Victoria Atkins question first answered 21/11/2022 15:53:02 answering member 4399 label Biography information for Victoria Atkins
	tabling member	242 label Biography information for Sir Christopher Chope