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475744

	registered interest
	date	15/03/2016
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	General Practitioners: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, whether his Department has issued guidance to GP practices on waiting times for patients seeking telephone consultation appointments.
	tabling member constituency	West Lancashire
	tabling member printed	Rosie Cooper
	uin	31166
	answer	answer is ministerial correction date of answer 21/03/2016 answer text <p>There is no central guidance to general practitioner (GP) practices on waiting times for telephone consultations.</p><p> </p><p>GPs can conduct telephone consultations with patients if they feel it is appropriate to do so. This could remove the need for the patient to go on to have a face to face consultation, however, it is for the GP to use his or her clinical judgement to decide if and when a face to face consultation should take place, and for the patient to decide if they wish to attend.</p><p> </p><p>This Government is committed to improving access to GP consultations and the Prime Minister’s GP Access Fund encourages practices in the schemes to use innovative methods to provide appointments to patients.</p> answering member constituency North East Bedfordshire answering member printed Alistair Burt grouped question UIN 31179 31342 question first answered 21/03/2016 17:38:44 answering member 1201 label Biography information for Alistair Burt
	tabling member	1538 label Biography information for Rosie Cooper

475750

	registered interest
	date	15/03/2016
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	General Practitioners: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what guidance his Department has issued on the length of time a patient should expect to wait between a telephone consultation taking place and being given an appointment to see their GP.
	tabling member constituency	West Lancashire
	tabling member printed	Rosie Cooper
	uin	31179
	answer	answer is ministerial correction date of answer 21/03/2016 answer text <p>There is no central guidance to general practitioner (GP) practices on waiting times for telephone consultations.</p><p> </p><p>GPs can conduct telephone consultations with patients if they feel it is appropriate to do so. This could remove the need for the patient to go on to have a face to face consultation, however, it is for the GP to use his or her clinical judgement to decide if and when a face to face consultation should take place, and for the patient to decide if they wish to attend.</p><p> </p><p>This Government is committed to improving access to GP consultations and the Prime Minister’s GP Access Fund encourages practices in the schemes to use innovative methods to provide appointments to patients.</p> answering member constituency North East Bedfordshire answering member printed Alistair Burt grouped question UIN 31166 31342 question first answered 21/03/2016 17:38:44 answering member 1201 label Biography information for Alistair Burt
	tabling member	1538 label Biography information for Rosie Cooper