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89734

	registered interest
	date	29/08/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Stansted Airport
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps the UK Border Force is taking to reduce queuing and improve the passenger experience at Stansted Airport.
	tabling member constituency	Harlow
	tabling member printed	Robert Halfon
	uin	207268
	answer	answer is ministerial correction date of answer 11/09/2014 answer text <p /> <p>This year, Border Force increased the number of e-passport gates at Stansted from 5 to 15 which allows for a more efficient flow of passengers through the primary arrivals control. Alongside this, Border Force is working closely with Stansted Airport to reduce queues and improve the passenger experience. It has increased the number of Border Force officers at the port, including seasonal workforce to deal with the large volumes of passengers through the summer; introduced a new resourcing tool using live arrivals data and transit times to schedule the right number of officers at passport control for each flight; improved signage; and introduced a new style queuing system which feeds to multiple desks and allows for a continuous movement of passengers. <br><br>According to Border Force data, the performance at Stansted has been consistently above service level agreements throughout the summer, and has shown significant further improvement since the introduction of the new eGates on 15 August in time for the August Bank Holiday weekend (the busiest weekend of the year). The targets are to clear 95% of passengers within 25 minutes for EU/EEA nationals, and 45 minutes for non EU/EEA nationals.</p><p /> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 11/09/2014 17:01:54 answering member 1530 label Biography information for James Brokenshire
	tabling member	3985 label Biography information for Robert Halfon

89733

	registered interest
	date	29/08/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	London Airports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many UK Border Force personnel have been deployed at (a) Gatwick, (b) Heathrow, (c) Luton, (d) Stansted and (e) Southend airport in each year since 2008.
	tabling member constituency	Harlow
	tabling member printed	Robert Halfon
	uin	207274
	answer	answer is ministerial correction date of answer 08/09/2014 answer text <p /> <p>To ensure the integrity and security of the UK border, Her Majesty’s Government cannot provide details of the number of staff deployed at specific ports.</p><p /> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/09/2014 15:36:35 answering member 1530 label Biography information for James Brokenshire
	tabling member	3985 label Biography information for Robert Halfon

89765

	registered interest
	date	29/08/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Stansted Airport
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how much UK Border Force has spent at Stansted Airport in the last five years.
	tabling member constituency	Harlow
	tabling member printed	Robert Halfon
	uin	207422
	answer	answer is ministerial correction date of answer 19/09/2014 answer text <p> </p><p>UK Border Force has spent £47 million at Stansted Airport in the last five years. This includes fixed team pay and non pay related costs for Border Force operations at Stansted. It does not include infrastructure costs.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 19/09/2014 11:06:00 answering member 1530 label Biography information for James Brokenshire
	tabling member	3985 label Biography information for Robert Halfon

89763

	registered interest
	date	29/08/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Stansted Airport
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what contingency plans are in place to handle electronic failures at e-passport gates at Stansted Airport.
	tabling member constituency	Harlow
	tabling member printed	Robert Halfon
	uin	207423
	answer	answer is ministerial correction date of answer 25/09/2014 answer text <p>Electronic failures of e-passport gates at Stansted Airport are addressed by officers at the port, who have access to twenty four hour technical support. At Stansted, each bank of 5 e-Passport gates is on a different power circuit in order to mitigate the risk of power failure affecting all 15 gates at once.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 25/09/2014 15:58:10 answering member 1530 label Biography information for James Brokenshire
	tabling member	3985 label Biography information for Robert Halfon