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<p>It is absolutely right that passengers are compensated for the disruption they
have suffered. We have worked with GTR to establish a special compensation scheme,
funded by industry, which is now being delivered. Over £15 million has been paid out
so far to over 60,000 passengers. This is in addition to the normal delay repay scheme
which, on GTR, compensates passengers for any delay of 15 minutes or more. This compensation
provides the equivalent of up to 8% of the cost of an annual season ticket for those
most severely impacted.</p><p> </p><p>This compensation is more effective and targeted
than a blanket 3.1% fares freeze, and benefits passengers more. This scheme means,
for example, that a commuter from St Albans buying a monthly season ticket will have
received around £350 in compensation, rather than saving around £120 on the cost of
their season ticket.</p>
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