Linked Data API

Show Search Form

Search Results

1086678
unstar this property registered interest false more like this
star this property date less than 2019-03-11more like thismore than 2019-03-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help support (a) older people and (b) people with (i) mental and (ii) physical health conditions to transition to universal credit. remove filter
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 230646 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-03-14more like thismore than 2019-03-14
star this property answer text <p>The Department is committed to ensuring that all claimants, especially the most vulnerable, are supported as they move onto Universal Credit.</p><p>Claimants, including vulnerable claimants and those with mental and physical health conditions, can receive continuous tailored support managed through work coaches. DWP staff working with claimants complete extensive training that prepares them for their role. Specific training is provided for working with different vulnerable groups, with guidance to signpost claimants to relevant support, and these circumstances will be recorded on a claimant’s online account. We have started to deliver additional training in mental health that will help work coaches to build their expertise and provide the most effective support.</p><p>We take a number of steps to identify individuals who will need support in making a claim to Universal Credit. For example, we identify claimants either prior to or at the initial claim stage, to discuss what support mechanisms need to be in place to make a claim. This can be through discussions with their Work Coach, the Universal Credit helpline and/or through home visits.</p><p>From April 2019 Citizens Advice (England and Wales) and Citizens Advice Scotland will deliver a new ‘Help to Claim’ service to claimants, including the most vulnerable, who are making a new Universal Credit claim or moving from a legacy benefit to Universal Credit because of a change of circumstances. The Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time. This service will be available online, over the phone and face to face through local Citizens Advice services.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-03-14T17:03:18.963Zmore like thismore than 2019-03-14T17:03:18.963Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this