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1012294
star this property registered interest false more like this
star this property date less than 2018-11-22more like thismore than 2018-11-22
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Arts: EU Grants and Loans more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, whether the Government plans to remain part of Creative Europe after the current funding period concludes in 2020. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 194605 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
star this property answer text The UK will always be a European country that advocates for cultural diversity as part of its global identity and is committed to continuing its contribution to and support of European culture. The Government has been clear that will be explore participation in any successor programme to Creative Europe. Where EU funding programmes are to the UK and EU's joint advantage, we want to discuss continued participation as part of the negotiations. Ultimately, the decision on which programmes are in the UK’s interests will be decided as part of the future partnership negotiations, which are ongoing. more like this
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2018-11-27T19:18:35.98Zmore like thismore than 2018-11-27T19:18:35.98Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
1092202
star this property registered interest false more like this
star this property date less than 2019-03-20more like thismore than 2019-03-20
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Internet: Hate Crime more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the potential merits of bringing forward legislative proposals to prevent social media companies and other online media outlets from assisting in the spreading of hate speech via their platforms. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 234737 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-03-25more like thismore than 2019-03-25
star this property answer text <p>We will publish a joint DCMS-Home Office Online Harms White Paper in the coming weeks setting out a range of legislative and non-legislative measures detailing how we will tackle online harms and setting clear responsibilities for tech companies to keep people safe.</p> more like this
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-03-25T13:47:39.71Zmore like thismore than 2019-03-25T13:47:39.71Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
1123186
star this property registered interest false more like this
star this property date less than 2019-04-25more like thismore than 2019-04-25
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Broadband: Standards more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, whether he has plans to obligate internet broadband companies to be more transparent on achievable speeds. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 247606 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-02more like thismore than 2019-05-02
star this property answer text <p>Both Ofcom and the Advertising Standards Authority (ASA) have taken action on broadband speeds recently.</p><p> </p><p>Ofcom’s published a new Broadband Speeds Code of Practice on 1 March 2019, under which companies have to provide consumers with a minimum guaranteed speed at the point of sale. If a consumer’s speed then drops below this level, companies have one month to improve performance, before they must allow consumers to leave their contract penalty-free. This right to exit also applies to landline and TV packages, which are purchased at the same time as broadband services</p><p> </p><p>Prior to this, in May 2018, the ASA implemented guidance that requires speed claims in adverts to be based on the download speeds available to at least 50% of customers at peak time and no longer on 'up to' speeds available to at least 10% of customers.</p><p><strong> </strong></p> more like this
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-05-02T12:31:11.797Zmore like thismore than 2019-05-02T12:31:11.797Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
1123194
star this property registered interest false more like this
star this property date less than 2019-04-25more like thismore than 2019-04-25
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Broadband: Standards more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, whether his Department has made an assessment of the potential merits of creating a mandated system with mandated compensation to address customers' complaints about broadband. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 247607 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-04-30more like thismore than 2019-04-30
star this property answer text <p>Ofcom, as the UK’s regulator for the communications industry, is responsible for issues around consumer compensation for broadband. In March 2017, Ofcom consulted on introducing an automatic compensation scheme for fixed broadband and landline telecoms to protect consumers that suffer from specific service failures. Subsequently, industry agreed to introduce a voluntary automatic compensation scheme, which came into effect from 1 April 2019. It covers new orders placed, or problems reported since 1 April 2019, and sets out compensation amounts for delayed repairs following a loss of service, missed repairs or appointments, as well as delays to the start of a new service.</p><p> </p><p>The largest broadband providers have signed up to the scheme as a result of which Ofcom have indicated that nine in ten landline and broadband customers are already covered by the scheme. They estimate that it will benefit consumers by up to £126m more per year in compensation payments, compared to £16m per year they received previously. Ofcom is satisfied that the voluntary scheme is a fair, effective and sufficient means to ensure telecoms consumers are compensated when service quality falls short, and that it adequately addresses the need to take regulatory action in this area. Ofcom plans to review the effectiveness of this scheme after it has been in place for 12 months.</p><p> </p><p>In addition, where an individual feels that their service fault has been dealt with in an unsatisfactory manner by their telecoms provider, and if their complaint has not been resolved after eight weeks, they can refer their case to an independent Alternative Dispute Resolution (ADR) scheme. ADR schemes can review individual cases and any decisions they make are binding on telecoms providers. There are two ADR schemes for telecoms, the Ombudsman Services (OS) and the Communications and Internet Services Adjudication Scheme (CISAS), and all communications providers must be members of one of these schemes.</p><p> </p>
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-04-30T17:38:57.137Zmore like thismore than 2019-04-30T17:38:57.137Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
1124941
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Internet: Security more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department is taking to ensure the security of age-verification check databases. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 251217 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-13more like thismore than 2019-05-13
star this property answer text <p>All providers of age verification (AV) services must comply with data protection laws. In addition, ahead of the introduction of mandatory age verification on online pornography sites, the regulator, the British Board for Film Classifcation, has created a voluntary certification scheme, the Age-verification Certificate (AVC), which will assess the data security standards of AV providers. Age verification solutions which offer these robust data protection conditions will be certified following an independent assessment and will carry the BBFC's new green 'AV' symbol. Details will also be published on the BBFC’s age-verification website, ageverificationregulator.com.</p> more like this
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-05-13T11:35:23.52Zmore like thismore than 2019-05-13T11:35:23.52Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
1125347
star this property registered interest false more like this
star this property date less than 2019-05-08more like thismore than 2019-05-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Business: ICT more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department has taken to ensure that businesses have the required IT infrastructure in place to enable a paperless society. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 251968 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-13more like thismore than 2019-05-13
star this property answer text <p>The Future Telecoms Infrastructure Review (FTIR), published in July 2018, sets out the Government’s strategy for ensuring that 15 million premises are able to connect to full fibre by 2025, with a nationwide network established by 2033. Since the publication of the FITR, full fibre coverage is now available to 7% of UK premises, up from 4% around 12 months ago.</p><p> </p><p>The Better Broadband Voucher Scheme, open for applications until 31st December 2019, is available to those who are unable to obtain a connection speed above 2Mbps. The Scheme can support access to satellite broadband, or fixed 4G or wireless connections in some locations. The Gigabit Broadband Voucher Scheme, launched in March 2018 as part of Local Full Fibre Networks programme, enables small to medium sized businesses to claim a voucher worth up to £2,500, and residents to claim a voucher worth up to £500 as part of a group project.</p><p> </p><p>DCMS has convened the Digital Enterprise Delivery Group, part of the Digital Skills Partnership, to bring together a range of industry stakeholders to improve the digital capabilities of SMEs and charities.</p><p> </p><p>BEIS’s £9 million Business Basics programme, announced as part of the UK’s Industrial Strategy, is testing innovative ways of encouraging SMEs to take up technology (such as accountancy or CRM software), as well as business practices that can boost productivity. Be the Business, supported by up to £18.6m Government funding, is a business-led independent charity that is identifying practical steps to enable the adoption of technology and enable best-practice leadership and management techniques.</p><p><strong> </strong></p>
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-05-13T15:25:53.657Zmore like thismore than 2019-05-13T15:25:53.657Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this
882424
star this property registered interest false more like this
star this property date less than 2018-04-13more like thismore than 2018-04-13
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Broadband: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
unstar this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, if he will ensure that the forthcoming Consumer Green Paper sets out provisions to ensure that broadband exit fees are charged at a rate that is fair to consumers. more like this
star this property tabling member constituency Newcastle-under-Lyme more like this
star this property tabling member printed
Paul Farrelly remove filter
star this property uin 135486 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
star this property date of answer less than 2018-04-18more like thismore than 2018-04-18
star this property answer text <p>The Consumer Green Paper was published on 11 April. It seeks views on how to ensure that modern consumer markets work for all, both now and in the future, including in the telecoms sector. Government will consider the responses to the Consumer Green Paper and, working with independent regulators including Ofcom, will publish a response detailing how they plan to further protect customers.</p><p> </p><p><del class="ministerial">Currently, the Unfair Terms in Consumer Contracts Regulations 1999 protect broadband consumers when they enter into contracts with a provider. Ofcom has the power to investigate communicate providers' compliance.</del></p><p><ins class="ministerial">Currently, contracts entered into on or after 1 October 2015 are covered by the unfair terms in consumer contracts protections in the Consumer Rights Act 2015. There are also protections under Ofcom rules (GC9.3) to ensure that conditions or procedures for contract termination do not act as a disincentive against changing provider. Additionally, Ofcom has the power to investigate communication providers' compliance and have an open enforcement programme on early termination charges: https://www.ofcom.org.uk/about-ofcom/latest/bulletins/competition-bulletins/open-cases/cw_01199.</ins></p><p> </p><p> </p>
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2018-04-18T15:27:54.66Zmore like thismore than 2018-04-18T15:27:54.66Z
star this property question first ministerially corrected
less than 2018-04-23T15:12:27.843Zmore like thismore than 2018-04-23T15:12:27.843Z
star this property answering member
4115
star this property label Biography information for Margot James remove filter
star this property previous answer version
52496
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property answering member
4115
star this property label Biography information for Margot James more like this
star this property tabling member
1436
unstar this property label Biography information for Paul Farrelly more like this