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<p>The number and proportion of Work Capability Assessments (WCA) that have been carried
out by (a) telephone, (b) paper-based, (c) video-based and (d) face-to-face in each
of the last 12 months, can be found in the tables below.</p><p> </p><table><tbody><tr><td><p><strong>Number
of WCA per channel</strong></p></td><td><p><strong>(a) Telephone</strong> <strong>
</strong></p></td><td><p><strong>(b) Paper-based</strong> <strong> </strong></p></td><td><p><strong>(c)
Video</strong> <strong> </strong></p></td><td><p><strong>(d) Face-to-Face</strong></p></td></tr><tr><td><p><strong>Nov-21</strong></p></td><td><p>33,390</p></td><td><p>7,690</p></td><td><p>3,450</p></td><td><p>5,810</p></td></tr><tr><td><p><strong>Dec-21</strong></p></td><td><p>29,830</p></td><td><p>6,090</p></td><td><p>2,860</p></td><td><p>5,320</p></td></tr><tr><td><p><strong>Jan-22</strong></p></td><td><p>43,070</p></td><td><p>6,560</p></td><td><p>4,000</p></td><td><p>220</p></td></tr><tr><td><p><strong>Feb-22</strong></p></td><td><p>37,890</p></td><td><p>7,540</p></td><td><p>4,170</p></td><td><p>3,590</p></td></tr><tr><td><p><strong>Mar-22</strong></p></td><td><p>37,540</p></td><td><p>7,510</p></td><td><p>4,670</p></td><td><p>8,070</p></td></tr><tr><td><p><strong>Apr-22</strong></p></td><td><p>30,610</p></td><td><p>6,630</p></td><td><p>3,560</p></td><td><p>7,170</p></td></tr><tr><td><p><strong>May-22</strong></p></td><td><p>35,190</p></td><td><p>7,150</p></td><td><p>3,810</p></td><td><p>8,960</p></td></tr><tr><td><p><strong>Jun-22</strong></p></td><td><p>31,350</p></td><td><p>6,130</p></td><td><p>3,540</p></td><td><p>7,380</p></td></tr><tr><td><p><strong>Jul-22</strong></p></td><td><p>31,420</p></td><td><p>6,430</p></td><td><p>3,240</p></td><td><p>7,380</p></td></tr><tr><td><p><strong>Aug-22</strong></p></td><td><p>32,630</p></td><td><p>6,680</p></td><td><p>3,840</p></td><td><p>8,160</p></td></tr><tr><td><p><strong>Sep-22</strong></p></td><td><p>31,890</p></td><td><p>6,480</p></td><td><p>3,760</p></td><td><p>7,420</p></td></tr><tr><td><p><strong>Oct-22</strong></p></td><td><p>35,240</p></td><td><p>6,310</p></td><td><p>3,500</p></td><td><p>7,910</p></td></tr></tbody></table><p>
</p><p>With channel proportion as:</p><p> </p><table><tbody><tr><td><p><strong>Proportion
of WCA per channel</strong></p></td><td><p><strong>(a) Telephone</strong></p></td><td><p><strong>(b)
Paper-based</strong> <strong> </strong></p></td><td><p><strong>(c) Video</strong>
<strong> </strong></p></td><td><p><strong>(d) Face-to-Face</strong></p></td></tr><tr><td><p><strong>Nov-21</strong></p></td><td><p>66%</p></td><td><p>15%</p></td><td><p>7%</p></td><td><p>12%</p></td></tr><tr><td><p><strong>Dec-21</strong></p></td><td><p>68%</p></td><td><p>14%</p></td><td><p>6%</p></td><td><p>12%</p></td></tr><tr><td><p><strong>Jan-22</strong></p></td><td><p>80%</p></td><td><p>12%</p></td><td><p>7%</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Feb-22</strong></p></td><td><p>71%</p></td><td><p>14%</p></td><td><p>8%</p></td><td><p>7%</p></td></tr><tr><td><p><strong>Mar-22</strong></p></td><td><p>65%</p></td><td><p>13%</p></td><td><p>8%</p></td><td><p>14%</p></td></tr><tr><td><p><strong>Apr-22</strong></p></td><td><p>64%</p></td><td><p>14%</p></td><td><p>7%</p></td><td><p>15%</p></td></tr><tr><td><p><strong>May-22</strong></p></td><td><p>64%</p></td><td><p>13%</p></td><td><p>7%</p></td><td><p>16%</p></td></tr><tr><td><p><strong>Jun-22</strong></p></td><td><p>65%</p></td><td><p>13%</p></td><td><p>7%</p></td><td><p>15%</p></td></tr><tr><td><p><strong>Jul-22</strong></p></td><td><p>65%</p></td><td><p>13%</p></td><td><p>7%</p></td><td><p>15%</p></td></tr><tr><td><p><strong>Aug-22</strong></p></td><td><p>64%</p></td><td><p>13%</p></td><td><p>7%</p></td><td><p>16%</p></td></tr><tr><td><p><strong>Sep-22</strong></p></td><td><p>64%</p></td><td><p>13%</p></td><td><p>8%</p></td><td><p>15%</p></td></tr><tr><td><p><strong>Oct-22</strong></p></td><td><p>67%</p></td><td><p>12%</p></td><td><p>7%</p></td><td><p>15%</p></td></tr></tbody></table><p>
</p><p><strong>Please note:</strong></p><p> </p><ul><li>Actual volumes are rounded
to the nearest 10.</li><li>Proportions are based on actual figures.</li><li>Percentages
may not add up to 100% due to rounding.</li><li>All of the above data is derived from
contractual management information produced by the assessment providers.</li><li>Please
note that on 8 December 2021 the country were instructed to follow Plan B measures
to slow the spread of Omicron; as part of these instructions health assessment providers
were instructed to pause face-to-face assessments until the restrictions were lifted
on 27 January 2022.</li><li>The above data is derived from unpublished management
information which is collected for internal departmental use only and has not been
quality assured to Official Statistics Publication Standards.</li></ul>
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