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<p>Treasury ministers and officials are in close contact with the insurance industry,
and engage with the industry on a number of issues including pricing.</p><p> </p><p>Insurers
make decisions about the terms on which they will offer cover following an assessment
of the relevant risks. This is usually informed by the insurer’s claims experience
and other industry-wide statistics.</p><p> </p><p>It is important that everyone has
access to good insurance at the right price. The Government is determined that insurers
treat customers fairly. The FCA sets the standards required of insurance firms in
relation to their business to help ensure customers are treated in this manner.</p>
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