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<p>The Government set up the Money Advice Service (MAS) to provide free-to-use financial
guidance for all consumers, whatever their circumstances. Moving forward, the Government
has legislated to merge the functions of MAS with those of The Pensions Advisory Service
(TPAS) and Pension Wise, to create a Single Financial Guidance Body, which will simplify
the existing public financial guidance landscape.</p><p> </p><p>The Government has
also implemented a regulatory framework for financial services that ensures firms
give support to vulnerable consumers, such as people diagnosed with cancer who have
banking and other financial problems. The Financial Conduct Authority has a statutory
objective to protect consumers and its <em>Principles for Business</em> require firms
to pay due regard to the interests of its customers and treat them fairly.</p><p>
</p><p>The Government supports ongoing FCA work to make help available to vulnerable
customers, such as the publication by banks of a list of additional services they
offer customers, including specialist cancer support services.</p>
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