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173250

	registered interest
	date	12/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Merseyside
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much of his Department's budget was allocated to (a) Wirral and (b) Birkenhead constituency in 2013-14.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	220438
	answer	answer is ministerial correction date of answer 15/01/2015 answer text <p /> <p>This information is not available or held centrally and could only be obtained at disproportionate cost.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 15/01/2015 13:52:46 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

175523

	registered interest
	date	23/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Disability Living Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many calls were made to the disability living allowance helpline, 08457 123456 in each of the last five financial years; how much revenue was generated from these calls; and by when he expects to end the use of this number.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	221919
	answer	answer is ministerial correction date of answer 28/01/2015 answer text <p>The following table details the number of calls received on the Disability Living Allowance Helpline, 08457 123456 for each of the last five financial years as reported on OPMIS (Operational Management Information Statistics) system.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Financial year</p></td><td><p>Calls rec’d on 08457123456 helpline</p></td></tr><tr><td><p><em>2009/10</em></p></td><td><p><strong>5,289,494</strong></p></td></tr><tr><td><p><em>2010/11</em></p></td><td><p><strong>4,980,340</strong></p></td></tr><tr><td><p><em>2011/12</em></p></td><td><p><strong>4,760,016</strong></p></td></tr><tr><td><p><em>2012/13</em></p></td><td><p><strong>4,523,861</strong></p></td></tr><tr><td><p><em>2013/14 </em></p></td><td><p><strong>3,631,121</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>DWP received no revenue for calls to this number for the financial years 2009/10 to 2013/14. The DLA Helpline service can also be accessed by dialling 03457 123456. Callers to 08457 123456 are informed of the availability of the 0345 option and are signposted to their telephony provider for advice on which number is cheaper. The use of 0845 numbers were inherited from previous Government and this Department has since introduced 0345 numbers because they are cheaper under most operators’ packages and where they are not, we have kept 0845 numbers.</p><p> </p><p> </p><p> </p><p>Any charges that apply to these calls will be set by the customer’s telephone or mobile operator. Charge variations will occur due to operator packages and individual price plans. We are aware of possible concerns about call charges to our enquiry lines so we will offer to call a customer back if concerns are raised over the cost of the call.</p><p> </p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 28/01/2015 16:32:17 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

175976

	registered interest
	date	27/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much funding has been allocated to universal credit since June 2010.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	222162
	answer	answer is ministerial correction date of answer 02/02/2015 answer text <p /> <p>Information about the funding allocated to Universal Credit is contained within the document: Universal Credit at Work, published by DWP in October 2014</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 02/02/2015 16:24:59 answering member 1520 label Biography information for Mr Mark Harper
	tabling member	478 label Biography information for Lord Field of Birkenhead

176197

	registered interest
	date	27/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disqualification
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much benefit expenditure was withdrawn through sanctions in each month since May 2010; how many claimants have had benefits withdrawn through sanctions in each of those months; and what the average amount withdrawn through sanctions from a claimant was in each of those months.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	222148
	answer	answer is ministerial correction date of answer 02/02/2015 answer text <p /> <p>As previously replied and reiterated in the Debate on the matter, the Department doesn’t make an estimate of the amount of benefit that would have been withheld as a result of benefit sanctions.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 02/02/2015 12:11:19 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

177605

	registered interest
	date	03/02/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many calls were made to the winter fuel payment helpline 08459 151515 in each of the last five financial years; how much revenue was generated by these calls; and when he expects to end the use of this number.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	223167
	answer	answer is ministerial correction date of answer 09/02/2015 answer text <p /> <p>Calls to the winter fuel payment helpline were:</p><p> </p><p>· 2013/14 226,672</p><p>· 2012/13 303,610</p><p>· We do not hold data for the three financial years before 2012/13</p><p> </p><p>For the financial years of 2009/10 – 2013/14, the Department for Work and Pensions did not receive any revenue for the telephone number 08459 151515.</p><p> </p><p>The Winter Fuel Payment Helpline service can also be accessed by dialling 0345 9151515. Callers to 0845 9151515 are informed of the availability of the 0345 number option. There is still evidence that the 0845 option can be cheaper for some callers and as a result there are currently no plans to discontinue this number.</p><p> </p><p>DWP use of 0845 numbers will be reviewed once the impacts of Ofcom changes to 08 numbers are known. These changes are currently scheduled to be implemented in July 2015.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 09/02/2015 14:03:42 answering member 220 label Biography information for Steve Webb
	tabling member	478 label Biography information for Lord Field of Birkenhead