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57875
star this property registered interest false more like this
star this property date less than 2014-06-04more like thismore than 2014-06-04
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Courts: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many calls were made on higher-rate telephone numbers to (a) magistrates' courts, (b) county courts and county court money claims centres in England in 2012-13 and 2013-14; and what the average duration was of calls to such numbers. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Mr Frank Field remove filter
unstar this property uin 198816 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-10more like thismore than 2014-06-10
star this property answer text <p /> <p /> <p>I refer the hon. Member to the replies given to him on 12 May 2014, Official Report, Columns 413-414W (for volume and average duration of calls), and on 10 April 2014, Official Report Columns 396-397W (for a note on money claims centres).</p> more like this
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara remove filter
star this property question first answered
less than 2014-06-10T12:05:15.8750111Zmore like thismore than 2014-06-10T12:05:15.8750111Z
unstar this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
478
star this property label Biography information for Frank Field more like this
223046
star this property registered interest false more like this
star this property date less than 2015-02-23more like thismore than 2015-02-23
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Civil Proceedings: Fees and Charges more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment he has made of the likely effect of the proposed increase in court fees for bringing money claims over the value of £10,000 on the ability of people on low incomes to make such claims. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Mr Frank Field remove filter
unstar this property uin 224889 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2015-03-02more like thismore than 2015-03-02
star this property answer text <p /> <p>90% of money claims are for sums of less than £10,000 and will therefore be unaffected by these plans.</p><p>In order to protect access to justice, a system of fee waivers is available to those unable to afford court fees. Eligibility is based on an individual’s ability to pay, and the scheme is targeted towards those in households on low incomes who are in receipt of certain state benefits. Applicants will also be subject to an assessment of the value of their disposable capital assets with a higher threshold applying to those aged 61 or over.</p> more like this
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara remove filter
star this property question first answered
less than 2015-03-02T17:10:10.837Zmore like thismore than 2015-03-02T17:10:10.837Z
unstar this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
478
star this property label Biography information for Frank Field more like this
48862
star this property registered interest false more like this
star this property date less than 2014-04-28more like thismore than 2014-04-28
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, pursuant to the Answer of 10 April 2014, Official Report, column 396W, on courts, how many calls were made to higher rate telephone numbers for (a) magistrates' courts, (b) county courts and (c) the county court bulk centre in Northampton in each year since 2009; what the average duration was of calls to the higher-rate telephone numbers in each case in the most recent period for which figures are available; how much revenue was generated from such calls; which individual numbers are used for more than one court; and how many courts are covered by each of these numbers. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Mr Frank Field remove filter
unstar this property uin 196914 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-05-12more like thismore than 2014-05-12
star this property answer text <p> </p><p> </p><p>Information on volumes and durations for calls to higher-rate telephone numbers for magistrates' courts, county courts and the county court bulk centre in Northampton in each year since 2009 is not systematically collected by the service providers, and to obtain it would incur disproportionate costs.</p><p> </p><p>Between November 2013 to March 2014 the percentage of higher rate calls dropped significantly from 41% to 30% with the increasing use of 0300 numbers. This figure is set to drop even further as 19 higher rate numbers to the county court bulk centre are currently being replaced by 0300 numbers.</p><p> </p><p>During this period 137,763 calls to higher rate numbers were answered at the county court bulk centre with an average duration of 4 minutes 14 seconds. This figure represents 35% of all calls with the remainder being 0300 numbers.</p><p> </p><p>The Department has received no revenue from higher rate telephone numbers for the period under review.</p><p> </p><p> </p><p> </p><p>The following individual numbers are used for more than one court:</p><p>0844 892 4000 is used by Basildon, Bury St Edmonds, Cambridge, Chelmsford, Colchester, Ipswich, Kings Lyn, Norwich, Peterborough, Southend County Courts, and by Basildon, Chelmsford, Colchester, Harlow, Southend Magistrates' Courts.</p><p> </p><p>0844 892 0550 is used by Bedford, Luton, Hertford, St Albans, Watford County Courts.</p><p> </p><p>0845 300 4239 is used by Aylesbury, Banbury, Bicester, East Berkshire (Bracknell), East Berkshire (Maidenhead), East Berkshire (Slough), High Wycombe, Milton Keynes, Oxford and South Oxfordshire, Reading, West Berkshire (Newbury) Magistrates' Courts.</p><p> </p><p>0845 200 2078 is used by Chester, South Cheshire (Crewe), Liverpool and Knowsley, Macclesfield, Runcorn (Halton), Sefton, St Helens, Warrington, Wirral Magistrates' Courts.</p><p> </p><p>0845 601 0485 is used by Harrogate, Northallerton, Shipton, York Magistrates' Courts.</p><p> </p><p>0845 310 0575 is used by Cambridge, Peterborough Magistrates' Courts.</p><p> </p><p>The following Magistrates' Courts have higher-rate numbers which are not shared:</p><p>Leamington Spa (0845 521 2300)</p><p>Nottingham (0845 408 3500)</p><p> </p><p>Pursuant to the Answer of 10 April 2014 (191689), 19 higher rate numbers to the County Court Bulk Centre in Northampton are in the process of being replaced by 0300 numbers. The higher-rate number for Central London Combined Court Centre has been discontinued. Taking into account these further reductions in higher-rate numbers, the percentage fall in higher-rate numbers since 2009 is 79% compared to the 55% previously stated.</p><p>Magistrates' Courts' and County Courts use a total of ten higher-rate numbers, sharing them for queries about fines, family matters, etc. Twenty-one of the Magistrates' Courts' using higher rate numbers offer alternative 0300 numbers.</p><p>As stated in previous answers to parliamentary questions, the Department's approach is not to use higher rate numbers and instead, wherever possible, to assign 0300 numbers, for which the tariff is similar to calling an 01 or 02 (geographic) number, whether the caller is using a fixed line or a mobile phone —see: <a href="http://www.publications.parliament.uk/pa/cm201314/cmhansrd/cm131120/text/131120w0001.htm#131120113000070" target="_blank">http://www.publications.parliament.uk/pa/cm201314/cmhansrd/cm131120/text/131120w0001.htm#131120113000070</a></p><p>and</p><p><a href="http://www.publications.parliament.uk/pa/cm201213/cmhansrd/cm130322/text/130322w0001.htm#13032267000050" target="_blank">http://www.publications.parliament.uk/pa/cm201213/cmhansrd/cm130322/text/130322w0001.htm#13032267000050</a></p>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara remove filter
star this property question first answered
less than 2014-05-12T12:00:00.00Zmore like thismore than 2014-05-12T12:00:00.00Z
unstar this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property previous answer version
8218
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
478
star this property label Biography information for Frank Field more like this
42822
star this property registered interest false more like this
star this property date less than 2014-03-12more like thismore than 2014-03-12
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name
star this property answering dept sort name
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many and what proportion of (a) magistrates' courts, (b) County courts and (c) County Court money claims centres use higher-rate telephone numbers. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Mr Frank Field remove filter
unstar this property uin 191689 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-10more like thismore than 2014-04-10
star this property answer text <p> </p><p> </p><p>The information held centrally on how many and what proportion of (a) magistrates' courts, (b) County courts and (c) County Court money claims centres use higher-rate telephone numbers is as follows:</p><p>(a) Magistrates' courts: 33 out of 330 courts</p><p>(b) County Courts: 17 out of 216 courts</p><p>(c) The County Court Bulk Centre in Northampton which centrally</p><p>manages money claims, also uses higher rate telephone numbers.</p><p>Some of the individual numbers are used for more than one court.</p><p>As stated in previous answers to parliamentary questions, the Department's approach is not to use 084 or 087 for non-geographic numbers and instead, wherever possible, to assign 0300 numbers, for which the tariff is similar to calling an 01 or 02 (geographic) number, whether the caller is using a fixed line or a mobile phone —see: <a href="http://www.publications.parliament.uk/pa/cm201213/cmhansrd/cm130423/text/130423w0004.htm#130423w0004. htm_wqn27" target="_blank">http://www.publications.parliament.uk/pa/cm201213/cmhansrd/cm130423/text/130423w0004.htm#130423w0004. htm_wqn27</a></p><p>and</p><p><a href="http://www.theyworkforyou.com/wrans/?ids2013-11-20a.175002.h&amp;s=Vaz+0845#g175002.q0" target="_blank">http://www.theyworkforyou.com/wrans/?ids2013-11-20a.175002.h&amp;s=Vaz+0845#g175002.q0</a></p><p>The number of 08 numbers used by the department has fallen by 55% since December 2009.</p>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara remove filter
star this property question first answered
less than 2014-04-10T12:00:00.00Zmore like thismore than 2014-04-10T12:00:00.00Z
unstar this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
478
star this property label Biography information for Frank Field more like this