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1317098

	registered interest
	date	21/05/2021
	answering body	Ministry of Housing, Communities and Local Government
	answering dept id	7
	answering dept short name	Housing, Communities and Local Government
	answering dept sort name	Housing, Communities and Local Government
	hansard heading	Parking: Private Sector
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has plans to encourage private companies that levy car parking charges to introduce clearer signage for the public on the charges and potential consequences of parking in private car parks.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5219
	answer	answer is ministerial correction date of answer 01/06/2021 answer text <p>My department is leading on the implementation of the Parking (Code of Practice) Act 2019, which includes creation of an independent Code of Practice for private parking companies to improve standards.</p><p>MHCLG is developing the Code of Practice through the British Standards Institution (BSI) in close consultation with key stakeholders, including landowners, consumer organisations, and the private parking industry, who are advising on its impact. The draft Code, which is available online at <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstandardsdevelopment.bsigroup.com%2Fprojects%2F2020-00193&amp;data=04%7C01%7CParliamentary%40communities.gov.uk%7Ca2a0204852e34133c00c08d924df3cf5%7Cbf3468109c7d43dea87224a2ef3995a8%7C0%7C0%7C637581363473074510%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=bait8IhMX4KGzLgjIudX6vZk9S1AjaePkQ4jmknX9lw%3D&amp;reserved=0" target="_blank">https://standardsdevelopment.bsigroup.com/projects/2020-00193</a> and on which the BSI recently publicly consulted, includes a requirement for a clear signage, surface markings, and clear and accessible displays of terms and conditions, as well as appropriate terminology used in operator notices or by debt recovery agents.</p><p>In parallel to the BSI consultation on the Code, my department consulted on the Parking Code of Practice Enforcement Framework and on 20 March 2021 published the response to the consultation, available online at: <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fconsultations%2Fparking-code-enforcement-framework&amp;data=04%7C01%7CParliamentary%40communities.gov.uk%7Ca2a0204852e34133c00c08d924df3cf5%7Cbf3468109c7d43dea87224a2ef3995a8%7C0%7C0%7C637581363473084459%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=QLqVF%2FiRg2LmiI%2BsdMsnSfK6Cz75nvSdgfKBAN5KIR4%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/consultations/parking-code-enforcement-framework</a></p><p>The consultation response announced our intention to develop a series of fairer parking measures which will benefit motorists and encourage people to return to high streets and town centres. This includes the creation of a single independent appeals service for motorists to turn to if they receive a private parking charge and an Appeals Charter, which will protect motorists from charges that are unfair or issued in error.</p> answering member constituency Thornbury and Yate answering member printed Luke Hall grouped question UIN 5220 question first answered 01/06/2021 10:49:24 answering member 4450 label Biography information for Luke Hall
	tabling member	4488 label Biography information for Martyn Day

1317099

	registered interest
	date	21/05/2021
	answering body	Ministry of Housing, Communities and Local Government
	answering dept id	7
	answering dept short name	Housing, Communities and Local Government
	answering dept sort name	Housing, Communities and Local Government
	hansard heading	Parking: Fees and Charges
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an assessment of the implications for its policies of the practice of car parking companies (a) sending letters threatening legal action and (b) passing details to debt collection agencies in cases of unpaid parking charges.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5220
	answer	answer is ministerial correction date of answer 01/06/2021 answer text <p>My department is leading on the implementation of the Parking (Code of Practice) Act 2019, which includes creation of an independent Code of Practice for private parking companies to improve standards.</p><p>MHCLG is developing the Code of Practice through the British Standards Institution (BSI) in close consultation with key stakeholders, including landowners, consumer organisations, and the private parking industry, who are advising on its impact. The draft Code, which is available online at <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstandardsdevelopment.bsigroup.com%2Fprojects%2F2020-00193&amp;data=04%7C01%7CParliamentary%40communities.gov.uk%7Ca2a0204852e34133c00c08d924df3cf5%7Cbf3468109c7d43dea87224a2ef3995a8%7C0%7C0%7C637581363473074510%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=bait8IhMX4KGzLgjIudX6vZk9S1AjaePkQ4jmknX9lw%3D&amp;reserved=0" target="_blank">https://standardsdevelopment.bsigroup.com/projects/2020-00193</a> and on which the BSI recently publicly consulted, includes a requirement for a clear signage, surface markings, and clear and accessible displays of terms and conditions, as well as appropriate terminology used in operator notices or by debt recovery agents.</p><p>In parallel to the BSI consultation on the Code, my department consulted on the Parking Code of Practice Enforcement Framework and on 20 March 2021 published the response to the consultation, available online at: <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fconsultations%2Fparking-code-enforcement-framework&amp;data=04%7C01%7CParliamentary%40communities.gov.uk%7Ca2a0204852e34133c00c08d924df3cf5%7Cbf3468109c7d43dea87224a2ef3995a8%7C0%7C0%7C637581363473084459%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=QLqVF%2FiRg2LmiI%2BsdMsnSfK6Cz75nvSdgfKBAN5KIR4%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/consultations/parking-code-enforcement-framework</a></p><p>The consultation response announced our intention to develop a series of fairer parking measures which will benefit motorists and encourage people to return to high streets and town centres. This includes the creation of a single independent appeals service for motorists to turn to if they receive a private parking charge and an Appeals Charter, which will protect motorists from charges that are unfair or issued in error.</p> answering member constituency Thornbury and Yate answering member printed Luke Hall grouped question UIN 5219 question first answered 01/06/2021 10:49:24 answering member 4450 label Biography information for Luke Hall
	tabling member	4488 label Biography information for Martyn Day

1317036

	registered interest
	date	21/05/2021
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Internet: Safety
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has had with the Home Secretary on the potential merits of expanding the scope of the proposed online safety Bill to tackle online scams and fraud.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5215
	answer	answer is ministerial correction date of answer 26/05/2021 answer text <p>The Online Safety Bill was developed jointly by DCMS and the Home Office, involving close cooperation at Ministerial and official level.</p><p><strong> </strong></p><p>The government is deeply concerned about the growth and scale of online fraud. The Online Safety Bill, published on the 12th May, will therefore require companies in scope of regulation to take action to tackle fraud, where it is facilitated through user-generated content (for example by social media posts) or via search results. We expect the regulatory framework to have a particular impact on specific types of fraud, such as romance scams, which are estimated to cost over £60 million a year and cause significant psychological harm to victims.</p><p> </p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 26/05/2021 09:52:30 answering member 4008 label Biography information for Dame Caroline Dinenage
	tabling member	4488 label Biography information for Martyn Day

1317037

	registered interest
	date	21/05/2021
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Royal Mail: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what discussions she has had with representatives from Royal Mail on the Royal Mail delivery fee text message scam.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5216
	answer	answer is ministerial correction date of answer 02/06/2021 answer text <p>Fraudsters are sophisticated and will exploit any vulnerabilities they can, especially as more of us find ourselves at home and online.</p><p>To protect the public, the National Cyber Security Centre (NCSC), the UK’s national technical authority on cyber security, established the Suspicious Email Reporting Service. This service allows the public to report suspicious emails and potential phishing scams more effectively and easily to law enforcement. It has proved an instant success with the public, with over 5.8 million reports received and over 43,000 scams and 84,000 websites taken down since its inception in April 2020. To use the service, suspicious emails should be forwarded to: <a href="mailto:report@phishing.gov.uk" target="_blank">report@phishing.gov.uk</a>.</p><p>As well as this, we continue to encourage the public to forward suspicious text messages to 7726 (which is free of charge) and anyone who has been a targeted by a scam to report it. Action Fraud is the national reporting service for all victims of fraud and cybercrime and can be contacted by phone on 0300 123 2040 or through their website: <a href="http://www.actionfraud.police.uk/report_fraud" target="_blank">http://www.actionfraud.police.uk/report_fraud</a>. All of this information is being used by the City of London Police, the National Cyber Security Centre and the National Crime Agency alongside crime reports to identify, disrupt and stop fraudsters.</p><p>The Government is also aware of the ongoing scams relating to Royal Mail and the Post Office. We are working closely alongside the City of London Police (the national lead force for fraud) and wider law enforcement to track and mitigate the risk to the public. Royal Mail has issued guidance on how to spot fake emails and communications and what to do if you have received one. More information can be found on the Royal Mail’s website: <a href="https://www.royalmail.com/help/scam-examples" target="_blank">https://www.royalmail.com/help/scam-examples</a>.</p> answering member constituency Torbay answering member printed Kevin Foster grouped question UIN 5217 question first answered 02/06/2021 11:28:27 answering member 4451 label Biography information for Kevin Foster
	tabling member	4488 label Biography information for Martyn Day

1317038

	registered interest
	date	21/05/2021
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Fraud: Internet
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what assessment her Department has made of the effectiveness of the National Cyber Security Centre Suspicious Email Reporting Service in tackling online scams and frauds.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5217
	answer	answer is ministerial correction date of answer 02/06/2021 answer text <p>Fraudsters are sophisticated and will exploit any vulnerabilities they can, especially as more of us find ourselves at home and online.</p><p>To protect the public, the National Cyber Security Centre (NCSC), the UK’s national technical authority on cyber security, established the Suspicious Email Reporting Service. This service allows the public to report suspicious emails and potential phishing scams more effectively and easily to law enforcement. It has proved an instant success with the public, with over 5.8 million reports received and over 43,000 scams and 84,000 websites taken down since its inception in April 2020. To use the service, suspicious emails should be forwarded to: <a href="mailto:report@phishing.gov.uk" target="_blank">report@phishing.gov.uk</a>.</p><p>As well as this, we continue to encourage the public to forward suspicious text messages to 7726 (which is free of charge) and anyone who has been a targeted by a scam to report it. Action Fraud is the national reporting service for all victims of fraud and cybercrime and can be contacted by phone on 0300 123 2040 or through their website: <a href="http://www.actionfraud.police.uk/report_fraud" target="_blank">http://www.actionfraud.police.uk/report_fraud</a>. All of this information is being used by the City of London Police, the National Cyber Security Centre and the National Crime Agency alongside crime reports to identify, disrupt and stop fraudsters.</p><p>The Government is also aware of the ongoing scams relating to Royal Mail and the Post Office. We are working closely alongside the City of London Police (the national lead force for fraud) and wider law enforcement to track and mitigate the risk to the public. Royal Mail has issued guidance on how to spot fake emails and communications and what to do if you have received one. More information can be found on the Royal Mail’s website: <a href="https://www.royalmail.com/help/scam-examples" target="_blank">https://www.royalmail.com/help/scam-examples</a>.</p> answering member constituency Torbay answering member printed Kevin Foster grouped question UIN 5216 question first answered 02/06/2021 11:28:27 answering member 4451 label Biography information for Kevin Foster
	tabling member	4488 label Biography information for Martyn Day

1317052

	registered interest
	date	21/05/2021
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Internet: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she is taking to raise awareness of online scams.
	tabling member constituency	Linlithgow and East Falkirk
	tabling member printed	Martyn Day
	uin	5218
	answer	answer is ministerial correction date of answer 02/06/2021 answer text <p>The Government recognises the serious risks presented by online scams and fraud and is working collaboratively with law enforcement and the private sector to reaffirm messages to the public setting out how they can protect themselves from fraud and stay safe online.</p><p>We know one of the best ways to deal with these scams is for the public to be well-informed on how to protect themselves. This is why we published guidance for the public to spot potential frauds and the steps they can take to avoid them. This advice can be accessed at:</p><p><a href="http://www.gov.uk/government/publications/coronavirus-covid-19-fraud-and-cyber-crime" target="_blank">www.gov.uk/government/publications/coronavirus-covid-19-fraud-and-cyber-crime</a>.</p><p>As well as this, Action Fraud, the national reporting service for all victims of fraud and cybercrime, also regularly provide fraud alerts via their website, which can help individuals raise their awareness of these sorts of scams, and advise on how to combat them:</p><p><a href="http://www.actionfraud.police.uk/news" target="_blank">www.actionfraud.police.uk/news</a>.</p><p>We continue to encourage anybody who suspects an email, text or other form of communication to be suspicious to report it to <a href="mailto:report@phishing.gov.uk" target="_blank">report@phishing.gov.uk</a> or forward a text to 7726, free of charge.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 02/06/2021 11:34:06 answering member 4451 label Biography information for Kevin Foster
	tabling member	4488 label Biography information for Martyn Day