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<p><strong> </strong></p><p><strong> </strong></p><p>Consumers with first generation
smart (SMETS1) meters are still able to switch supplier. If the new supplier is not
able to operate the meter in 'smart' mode, the meter will continue to record energy
consumption accurately and can be used in 'traditional' mode.</p><p> </p><p>Second
generation smart (SMETS2) meters will be fully compatible between energy providers,
therefore allowing all consumers to retain smart services when they switch energy
suppliers.</p><p> </p><p>The Data and Communications Company is developing a solution
to move SMETS1 meters onto the national communications infrastructure to enable consumers
to retain their smart services upon switching. We expect this to commence in late
2018.</p><p> </p>
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