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1134485

	registered interest
	date	25/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will publish the changes in a claimant's circumstances that would result in natural migration from legacy benefits to universal credit.
	tabling member constituency	Alyn and Deeside
	tabling member printed	Mark Tami
	uin	268991
	answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Currently people only move to Universal Credit because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit.</p><p> </p><p>Claimant circumstances within the legacy system are diverse and interact with a range of benefits in different ways. Eligibility for Universal Credit is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.</p><p>Therefore, it is not possible to give a definitive list as each will depend on the individual circumstances of the claimants involved and the specific nature of the change.</p><p>However, some specific examples of changes which would cause a claimant to move on to Universal Credit are:</p><ul><li>A single Jobseeker’s Allowance claimant starts working for more than 16 hours per week;</li><li>A Housing Benefit claimant moves to new rented accommodation in a different local authority area;</li><li>An Income Support claimant wishes to claim support for their first child;</li><li>A Working Tax Credits claimant’s only employment ends and they wish to claim support because they have insufficient income (whether during or at the end of the WTC run-on period);</li><li>The child (or youngest child) of an Income Support claimant reaches the age of five (and the claimant does not belong to any other prescribed category for continuing to receive Income Support);</li><li>A Child Tax Credit claimant moves to new accommodation, and they need support with rent costs for the first time.</li></ul><p><strong> </strong></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 11:45:03 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	1383 label Biography information for Mark Tami

1134487

	registered interest
	date	25/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what proportion of unsuccessful claims for universal credit were as a result of (a) a claimant's lack of digital skills and (b) inadequate support for that claimant.
	tabling member constituency	Alyn and Deeside
	tabling member printed	Mark Tami
	uin	268993
	answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Data on the proportion of unsuccessful claims to Universal Credit which were a result of (a) a claimant's lack of digital skills and (b) inadequate support for that claimant is not gathered by the Department.</p><p> </p><p>The Universal Credit Full Service Claimant Survey found that 98 per cent of claimants claimed online. This can be accessed at: <a href="https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey" target="_blank">https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey</a></p><p> </p><p>For those claimants who are unable to access or use our digital services, there is assistance available to make and maintain their claim using the Freephone Universal Credit helpline. Face-to-face support is also available in all Jobcentres. In exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.</p><p> </p><p>Running alongside the national Jobcentre offer from 1 April 2019 is the Citizens Advice Help to Claim which support claimants in making a new Universal Credit claim or moving from a legacy benefit to Universal Credit because of a change of circumstances. Help to Claim offers tailored, practical support to help people make their claim up to receiving their first full correct payment on time. It is widely available online, through a Freephone number and face to face through local Citizens Advice services.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 11:59:14 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	1383 label Biography information for Mark Tami

1134488

	registered interest
	date	25/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of natural migrations to universal credit from legacy benefits were as a result of (a) a trigger for natural migration, (b) claimant error, (c) official error, (d) incorrect advice from staff or contractors and (e) inadequate advice from third party advisers.
	tabling member constituency	Alyn and Deeside
	tabling member printed	Mark Tami
	uin	268994
	answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>The requested information is not available.</p><p> </p><p>Currently people only move to Universal Credit (UC) because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit. It has always been the case that in such circumstances, new claims would be assessed based upon their new circumstances and under the rules of the new benefit.</p><p> </p><p>Claimant circumstances within the legacy system are diverse and interact with a range of benefits in different ways. Eligibility for UC is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 03/07/2019 12:05:46 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	1383 label Biography information for Mark Tami