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1038951

	registered interest
	date	10/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what funds his Department has spent on advertisements promoting online passport applications in each of the last three years; and what funds he plans to spend on promoting online passport applications in the next financial year.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	207212
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>HM Passport Office (HMPO) has an ambitious transformation plan to increase digital applications, helping to reduce operational expenditure by removing paper and customer errors from the process.</p><p>In June 2016, HMPO launched its first fully digital online application service for adults renewing their passport. This launch was supported by no cost communications activity, including PR and stakeholder engagement. Last financial year (2017/18) a small scale paid search campaign, costing £9,665, was trialled to encourage customers to use the online application channel. In this financial year (2018/19) a marketing campaign, costing £536,639.04, was delivered via radio and digital advertising.</p><p>A re-launch of the marketing campaign in 2019/20 has been planned, forecast at £1m. This activity is dependent on the outcome of the EU Exit withdrawal agreement.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 15/01/2019 17:04:22 answering member 4048 label Biography information for Caroline Nokes
	tabling member	4440 label Biography information for Marion Fellows

1039083

	registered interest
	date	10/01/2019
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Television: Disability Aids
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent discussions his Department has had with interest groups on audio description for TV.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	207314
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>Government officials have met with interest groups and stakeholders regarding accessibility for visual and hearing impaired consumers, specifically for on-demand services. In December 2017 DCMS asked Ofcom to provide recommendations on making on-demand services more accessible to a wider range of consumers, including the hearing impaired. Ofcom consulted on this, and published its report in December 2018 with recommendations on the scope of new regulations for on-demand services. Government will continue to engage with interested parties as we take this matter forward.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 15/01/2019 16:47:16 answering member 4115 label Biography information for Margot James
	tabling member	4440 label Biography information for Marion Fellows