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unstar this property registered interest false more like this
star this property date less than 2019-07-16more like thismore than 2019-07-16
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure people liable under the Child Maintenance Service's Direct Pay category pay (a) in full and (b) on time. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows remove filter
star this property uin 277773 remove filter
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-22more like thismore than 2019-07-22
star this property answer text <p>The Child Maintenance Service (CMS) provides support to all Direct Pay clients. Those who do not receive their maintenance in full and on time, should contact the CMS straight away, so the case can be moved into the Collect &amp; Pay service to enforce regular payments of ongoing maintenance and arrange collection of arrears.</p><p> </p><p>For clients using the Direct Pay service a payment schedule is issued, detailing the maintenance and arrears due to be paid. It is clearly explained to both parents that they will be responsible for managing their payments and keeping appropriate records of the child maintenance payments made.</p><p> </p><p>At the start of every case, and at each annual review, parents are notified what to do if their arrangement breaks down. The CMS sends SMS messages to parents using Direct Pay three months after they set up their arrangement to remind them to contact the Service if their arrangement is not working.</p><p> </p><p>The importance of full and on time payments is emphasised to clients by CMS caseworkers and Child Maintenance Options call handlers. Receiving parents are advised to contact us if payments are not received.</p>
unstar this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-22T15:40:24.687Zmore like thismore than 2019-07-22T15:40:24.687Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4440
unstar this property label Biography information for Marion Fellows more like this