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1088757
star this property registered interest false more like this
star this property date less than 2019-03-14more like thismore than 2019-03-14
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the current waiting time is from the submission of a complaint to the office of the Independent Case Examiner to the allocation of the case to an Investigation Case Manager; and what steps she is taking to reduce that time. more like this
star this property tabling member constituency Plymouth, Sutton and Devonport more like this
star this property tabling member printed
Luke Pollard remove filter
star this property uin 232654 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-03-19more like thismore than 2019-03-19
star this property answer text <p>As at 15 March 2019, the Independent Case Examiner’s (ICE) Office was allocating cases to Investigation Case Managers that were accepted for investigation on the following dates:</p><p> </p><ul><li>DWP Pension, Disability and Working Age benefits - 29 November 2017</li><li>Child Maintenance Group - 5 December 2017</li><li>Contracted Provision - 8 January 2018</li></ul><p> </p><p>The ICE Office resources are reviewed on an annual basis and the Office received funding for thirteen additional staff in the current financial year (2018/2019). Productivity within the ICE Office has increased during the current reporting year, having cleared 1,139 complaints between March 2018 and February 2019, compared to 868 in the same period the previous year.</p> more like this
star this property answering member constituency North Swindon more like this
star this property answering member printed Justin Tomlinson more like this
star this property question first answered
remove filter
unstar this property answering member
4105
star this property label Biography information for Justin Tomlinson more like this
star this property tabling member
4682
unstar this property label Biography information for Luke Pollard more like this