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967500

	registered interest
	date	04/09/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they will meet with senior officials from Govia Thameslink to discuss the provision of automatic replacement services to London Kings Cross to ensure passengers can get to London when the Peterborough to Horsham line is blocked.
	tabling member printed	Lord Naseby
	uin	HL9990
	answer	answer is ministerial correction date of answer 18/09/2018 answer text <p>Govia Thameslink Railway (GTR) and Network Rail have agreed service recovery plans in place that are activated depending on the specific incident, its location on the network, destination and time of day.</p><p> </p><p>Recognising the potential impact of delays on passengers these plans will typically balance trying to get the maximum number of passengers to their destination as quickly as possible, recovering the delays whilst also attempting to ensure no further delays and obstructions are introduced across the network. There will be times that these plans need to be adapted to suit the situation and scale of the incident. As such it is important that decisions are taken by operational staff within Network Rail and GTR as they are best placed to understand the potential impact on passengers on a case by case basis.</p> answering member printed Baroness Sugg question first answered 18/09/2018 11:37:06 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

1470458

	registered interest
	date	14/06/2022
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Driving Tests: Waiting Lists
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when they expect average driving test waiting times to return to the average in February 2020.
	tabling member printed	Lord Naseby
	uin	HL950
	answer	answer is ministerial correction date of answer 27/06/2022 answer text <p>The Driver and Vehicle Standards Agency (DVSA) is continuing to work hard to provide as many practical driving test appointments as possible. It is forecasting recovery to single figure waiting times by February 2023. The DVSA constantly assesses its modelling and regularly adjusts assumptions as appropriate if changing trends become apparent.</p> answering member printed Baroness Vere of Norbiton question first answered 27/06/2022 13:53:40 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	1251 label Biography information for Lord Naseby

1653721

	registered interest
	date	17/07/2023
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what discussions they have held with the Rail Delivery Group regarding how ticket services not available on ticket vending machines, such as refunds and season ticket changes will be handled.
	tabling member printed	Lord Naseby
	uin	HL9408
	answer	answer is ministerial correction date of answer 25/07/2023 answer text <p>We recognise there are a wide range of fares and tickets offered to passengers, and that not all products are offered consistently online or at ticket vending machines. However, an estimated 99% of all transactions made at ticket offices last year could be made at TVMs or online.</p><p>The rail industry is looking to expand digital ticketing options and make them even easier for passengers to use through upgrades to ticket vending machines and digitisation of more tickets and processes.</p><p> </p><p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers. This includes ensuring that passengers can easily buy the right ticket for the journey they want to make, with consideration of the product range available at the station and what support is available to help with purchase.</p><p> </p><p>Passengers will not be expected to travel out of their way to buy a ticket and will be able to buy en-route or at their destination.</p> answering member printed Baroness Vere of Norbiton question first answered 25/07/2023 13:25:15 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	1251 label Biography information for Lord Naseby

1653720

	registered interest
	date	17/07/2023
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Great British Railways: Software
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what has happened to “the Great British Railways” app that was announced in 2021 which was to be issued by the Rail Delivery Group with the objective of making online purchases of tickets easier.
	tabling member printed	Lord Naseby
	uin	HL9407
	answer	answer is ministerial correction date of answer 25/07/2023 answer text <p>As set out in the Plan for Rail, we recognise that the current multitude of train company websites with different standards of service is confusing to passengers. We are continuing to review the best way to address this and are working closely with the rail sector to do this.</p><p> </p><p>We want to see a more competitive retail market and will break down the systems and structural barriers to entry so it is easier to enter the market to sell rail tickets.</p> answering member printed Baroness Vere of Norbiton question first answered 25/07/2023 13:18:59 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	1251 label Biography information for Lord Naseby

932064

	registered interest
	date	27/06/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they have discussed with Great Northern and Thameslink why station staff are not given a reliable timetable for the day's trains.
	tabling member printed	Lord Naseby
	uin	HL9037
	answer	answer is ministerial correction date of answer 10/07/2018 answer text <p>The Department for Transport has been in regular contact with Govia Thameslink Railway (GTR), who run Thameslink and Great Northern services, about timetable reliability and passenger communication. We have made clear that the current situation is unacceptable.</p><p> </p><p>GTR plan to publish a new interim timetable in mid-July which should be much more reliable and resilient than the current timetable.</p> answering member printed Baroness Sugg question first answered 10/07/2018 10:50:30 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

932063

	registered interest
	date	27/06/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they have discussed with Great Northern and Thameslink the number of trains cancelled on the publicised day of travel on the London to Peterborough line.
	tabling member printed	Lord Naseby
	uin	HL9036
	answer	answer is ministerial correction date of answer 10/07/2018 answer text <p>The Department for Transport is in daily contact with senior officials from Great Northern and Thameslink to ensure that performance on this part of the network is stabilised as soon as possible.</p><p> </p><p>We have made clear that the level of service since the May 2018 timetable change is not acceptable. Great Northern and Thameslink are currently operating an amended timetable to try to provide passengers with certainty but I am aware that there have still been many cancellations on the day. Great Northern and Thameslink plan to publish a new interim timetable in mid-July which is designed to bring stability to the service.</p> answering member printed Baroness Sugg question first answered 10/07/2018 10:50:53 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

932062

	registered interest
	date	27/06/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what assessment they have made of the decision by Great Northern and Thameslink that for most afternoons on the London to Peterborough line there will be no stopping trains for 2 hours or more.
	tabling member printed	Lord Naseby
	uin	HL9035
	answer	answer is ministerial correction date of answer 10/07/2018 answer text <p>We have made clear that the level of service since the May 2018 timetable change is not acceptable. Great Northern and Thameslink are currently operating an amended timetable to try to provide passengers with certainty. However, they plan to publish a new interim timetable in mid-July which is designed to bring stability to the service.</p> answering member printed Baroness Sugg question first answered 10/07/2018 10:51:07 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

932061

	registered interest
	date	27/06/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when they last met senior officials from Great Northern and Thameslink for the London to Peterborough line to ensure progress on running a reliable timetable.
	tabling member printed	Lord Naseby
	uin	HL9034
	answer	answer is ministerial correction date of answer 10/07/2018 answer text <p>Officials from the Department for Transport are in daily contact with senior officials from Great Northern and Thameslink to ensure that performance on this part of the network is stabilised as soon as possible.</p> answering member printed Baroness Sugg question first answered 10/07/2018 10:52:42 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

932060

	registered interest
	date	27/06/2018
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Govia Thameslink Railway: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether the contracts agreed with Great Northern and Thameslink on the Peterborough to London line provide for sufficient frequency and capacity of trains to enable adequate seating for passengers for the duration of their journey.
	tabling member printed	Lord Naseby
	uin	HL9033
	answer	answer is ministerial correction date of answer 10/07/2018 answer text <p>The full Great Northern and Thameslink timetable between London and Peterborough is designed to reflect the demand for these services in line with the requirements in the Franchise Agreement. We have been clear that the level of service since the May 2018 timetable change is not acceptable.</p> answering member printed Baroness Sugg question first answered 10/07/2018 10:52:51 answering member 4584 label Biography information for Baroness Sugg
	tabling member	1251 label Biography information for Lord Naseby

1648369

	registered interest
	date	27/06/2023
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	A1: Repairs and Maintenance
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government when they expect the pot holes on the A1(M) to have been repaired.
	tabling member printed	Lord Naseby
	uin	HL8839
	answer	answer is ministerial correction date of answer 04/07/2023 answer text <p>Safety inspections on the A1(M) are carried out by National Highways on a weekly basis and since January this year they have identified and repaired 16 potholes on the A1(M) between junctions 15 and 16 (Alconbury to Peterborough). There are no further potholes identified or awaiting repair. A maintenance scheme to resurface and address surface defects on the northbound carriageway of this stretch of the road is planned for September/October 2023.</p><p> </p><p>In the same period, National Highways has also identified over 340 potholes on the A1(M) in both directions between junctions 6 and 10. To date, they have repaired 323 and plan to carry out minor surface repairs to address the remaining 19 potholes over the next two months.</p> answering member printed Baroness Vere of Norbiton question first answered 04/07/2023 11:22:26 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	1251 label Biography information for Lord Naseby