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tabling member printed	Lord Mendelsohn
min answer › question first answered	2017-07-31T13:38:56.527Z
max date	2019-05-23
hansard heading	Small Businesses: Complaints

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tabling member printed

uin

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is ministerial correction

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answering member printed

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788337

registered interest

date

13/11/2017

answering body

Department for Business, Energy and Industrial Strategy

answering dept id

201

answering dept short name

Business, Energy and Industrial Strategy

answering dept sort name

Business, Energy and Industrial Strategy

hansard heading

Small Businesses: Complaints

house id

legislature

25277

	pref label	House of Lords

question text

To ask Her Majesty's Government further to the Written Answer by Lord Henley on 10 November (HL2702), how many complaints from small businesses have been received by (1) the Department for Business, Energy and Industrial Strategy, and (2) the Small Business Commissioner's office, since 1 October; and of those, how many have not been accepted because of the delay in the launch of the Small Business Commissioner's complaints handling service.

tabling member printed

Lord Mendelsohn

uin

HL3129

answer

is ministerial correction

date of answer

20/11/2017

answer text

<p>Since 1 October, the Department for Business Energy & Industrial Strategy has not received any complaints from small businesses that would be in scope of the proposed Small Business Commissioner’s complaints handling service. The office of the Small Business Commissioner has received two enquiries on behalf of small businesses, neither of which would be in scope of the proposed complaints handling service. Secondary legislation relating to this complaints handling service is currently before this House, and would need to come into force before the complaints service could launch. Subject to the will of Parliament, when it is in force small businesses will be able to submit complaints for consideration, including complaints relating to the period from 6 April 2017.</p>

answering member printed

Lord Henley

question first answered

20/11/2017 15:17:54

answering member

2616

	label	Biography information for Lord Henley

tabling member

4286

	label	Biography information for Lord Mendelsohn