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1133472
star this property registered interest false more like this
star this property date less than 2019-06-19more like thismore than 2019-06-19
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the Digital Economy and Society Index 2019, published by the European Commission in June, in particular its finding that the UK (1) has fallen from 7th to 10th on the measure of Digital Connectivity, and (2) ranks 26th out of 28 countries for full fibre (FTTP) coverage. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16507 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-03more like thismore than 2019-07-03
star this property answer text <p>The UK compares well on superfast connectivity and it is currently available to over 96% of UK premises, following over £1bn of public investment. This is above European counterparts like Spain, France and Germany. Demand for these services is also increasing with 45% of households now opting for a superfast service. This deployment is also supported by competition from ultrafast services of at least 100Mbps, currently available to 53% of UK premises.</p><p> </p><p>We are now focussing on full fibre. Published last year, the Future Telecoms Infrastructure Review set out our national strategy for ensuring 15m premises are able to connect to full fibre by 2025, with a nationwide network by 2033. Coverage is increasing quickly, and is now approaching 8% with around half of this coverage achieved in the last 12 months.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN HL16509 more like this
star this property question first answered
less than 2019-07-03T12:37:15.477Zmore like thismore than 2019-07-03T12:37:15.477Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1133473
star this property registered interest false more like this
star this property date less than 2019-06-19more like thismore than 2019-06-19
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband: Universal Service Obligation more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what progress they have made in the implementation of the Universal Service Obligation (USO) for broadband; what recent assessment they have made of whether a 10Mbps minimum is fit for purpose for the modern economy; and when they plan to review the USO. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16508 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-03more like thismore than 2019-07-03
star this property answer text <p>On 6 June 2019, the telecoms regulator Ofcom, responsible for implementing the USO, announced that customers will be able to request Universal Service Obligation (USO) connections from March 2020, in line with the Government’s commitment.</p><p> </p><p>The USO will give customers the right to request a broadband connection with a download speed of at least 10Mbps. This download speed and the other quality parameters of the USO are in line with Ofcom’s advice on the needs of a typical household at present. However, recognising that take-up and use of broadband changes, the Government legislated to enable it to direct Ofcom to carry out reviews of the USO. Any review would look not just at the minimum download speed but all aspects of the USO specification. There is also a formal requirement for the Government to direct Ofcom to undertake a review when superfast broadband has been taken up by 75% of UK premises.</p><p> </p><p> </p><p>The USO is designed to act as a safety net to ensure everyone can access a minimum level of connectivity but the Government is also committed to investing to deliver faster speeds across the UK. Our Superfast programme has ensured superfast broadband (24mbps) coverage for over 96% of UK premises. Further, in the Future Telecoms Infrastructure Review, the Government committed to an “outside-in” approach to the deployment of gigabit capable broadband, which will ensure that the least commercial areas of the country get this type of connectivity at the same time as the market deploys to more commercial areas. The first step in this approach is the £200 million Rural Gigabit Connectivity (RGC) Programme, which will test a model of connecting public sector buildings with gigabit capable connections, starting with primary schools. The RGC programme also has a rural gigabit broadband voucher component, offering up to £3,500 for small businesses and up to £1,500 for residents to encourage the take-up of gigabit-capable connectivity by residents and businesses in rural areas.</p><p><strong> </strong></p>
star this property answering member printed Lord Ashton of Hyde remove filter
star this property question first answered
less than 2019-07-03T16:37:28.073Zmore like thismore than 2019-07-03T16:37:28.073Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1133474
star this property registered interest false more like this
star this property date less than 2019-06-19more like thismore than 2019-06-19
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what proportion of UK customers have access to 100Mbps broadband; and whether they intend to ensure that the UK meets the European Commission’s target for 50 per cent of all broadband customers to have 100Mbps by 2020. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16509 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-03more like thismore than 2019-07-03
star this property answer text <p>The UK compares well on superfast connectivity and it is currently available to over 96% of UK premises, following over £1bn of public investment. This is above European counterparts like Spain, France and Germany. Demand for these services is also increasing with 45% of households now opting for a superfast service. This deployment is also supported by competition from ultrafast services of at least 100Mbps, currently available to 53% of UK premises.</p><p> </p><p>We are now focussing on full fibre. Published last year, the Future Telecoms Infrastructure Review set out our national strategy for ensuring 15m premises are able to connect to full fibre by 2025, with a nationwide network by 2033. Coverage is increasing quickly, and is now approaching 8% with around half of this coverage achieved in the last 12 months.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN HL16507 more like this
star this property question first answered
less than 2019-07-03T12:37:15.54Zmore like thismore than 2019-07-03T12:37:15.54Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1133475
star this property registered interest false more like this
star this property date less than 2019-06-19more like thismore than 2019-06-19
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Telecommunications: Compensation more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government how much automatic compensation has been paid to broadband and home phone customers by members of Ofcom’s voluntary code of practice since that code came into force in April. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16510 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-03more like thismore than 2019-07-03
star this property answer text <p>In March 2017, Ofcom consulted on an automatic compensation scheme for fixed broadband and landline consumers. Following the consultation, providers serving 90% of these consumers agreed to introduce a voluntary automatic compensation scheme, which came into effect from 1 April 2019. The scheme compensates consumers for delayed repairs following a loss of service, missed repairs or appointments, and delays to the start of a new service. Ofcom plans to review the scheme, including the amount of compensation paid out by providers, next year.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property question first answered
less than 2019-07-03T12:38:43.05Zmore like thismore than 2019-07-03T12:38:43.05Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137384
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Telecommunications: Compensation more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16510), what data are collected by the Department for Digital, Culture, Media and Sport on the amounts of compensation paid by broadband and home phone providers due to delayed (1) repairs, and (2) service. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16991 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The automatic compensation scheme for fixed broadband and landline consumers was established by Ofcom, the UK’s independent regulator for communication services. The Department has not, to date, received any data from Ofcom about the scheme. As set out in our previous answer, the Department’s understands that Ofcom intends to review the scheme next year.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN
HL16992 more like this
HL16993 more like this
star this property question first answered
less than 2019-07-19T10:46:42.677Zmore like thismore than 2019-07-19T10:46:42.677Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137385
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Telecommunications: Compensation more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16510), what (1) measures are being used, and (2) data are being collected, to assess the performance of Ofcom’s automatic compensation scheme for fixed broadband and landline consumers. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16992 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The automatic compensation scheme for fixed broadband and landline consumers was established by Ofcom, the UK’s independent regulator for communication services. The Department has not, to date, received any data from Ofcom about the scheme. As set out in our previous answer, the Department’s understands that Ofcom intends to review the scheme next year.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN
HL16991 more like this
HL16993 more like this
star this property question first answered
less than 2019-07-19T10:46:42.747Zmore like thismore than 2019-07-19T10:46:42.747Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137386
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Telecommunications: Compensation more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16510), what data the Department for Digital, Culture, Media and Sport has so far received from Ofcom about levels of compensation paid out since Ofcom’s automatic compensation scheme for fixed broadband and landline consumers was launched. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16993 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The automatic compensation scheme for fixed broadband and landline consumers was established by Ofcom, the UK’s independent regulator for communication services. The Department has not, to date, received any data from Ofcom about the scheme. As set out in our previous answer, the Department’s understands that Ofcom intends to review the scheme next year.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN
HL16991 more like this
HL16992 more like this
star this property question first answered
less than 2019-07-19T10:46:42.787Zmore like thismore than 2019-07-19T10:46:42.787Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137387
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16507), where the UK’s rate of 53 per cent consumer access to 100Mbps places the UK in rankings of broadband accessibility of all EU countries; and what is their target for access to 100Mbps by 2020. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16994 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The UK’s current ultrafast broadband coverage is currently low compared to European counterparts however the UK is amongst the leaders of superfast broadband coverage, ahead of Spain, France and Germany, thanks, in part, to over £1.8bn of public investment.</p><p> </p><p>Superfast broadband, which is delivered through part-fibre part-copper networks, meets the needs of most consumers today . However, it is full fibre networks that will be needed to meet expected future demands with the focus not purely on speed, but also resilience and reliability. The Future Telecoms Infrastructure Review published the Government’s targets for full fibre coverage.</p><p> </p><p>The last EU report on broadband coverage had the UK at 26th of all Member States for full fibre at just over 2% coverage. However, we have since started to increase deployment at pace and our current full fibre coverage is 8% which represents almost 2.5 million homes and businesses. Our target to reach 15 million premises by 2025 represents around half of the homes and businesses in the UK. We are driving take-up and demand for full fibre. Our £67 million Gigabit Voucher Scheme, launched in April 2018, provides small grants for residents and small businesses to upgrade to a gigabit-capable connection, and support the take up of faster services. Vouchers are also available under the Rural Gigabit Connectivity programme, with higher values to reflect the greater costs of connecting in rural and remote areas.</p><p><strong> </strong></p>
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN HL16995 more like this
star this property question first answered
less than 2019-07-19T10:47:52.57Zmore like thismore than 2019-07-19T10:47:52.57Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137388
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16507), where the UK’s rate of eight per cent access to full fibre places the UK in rankings of broadband accessibility of all EU countries; and what proportion of consumers they estimate will have access to full fibre if the target of 15 million premises having access by 2025 is met. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16995 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The UK’s current ultrafast broadband coverage is currently low compared to European counterparts however the UK is amongst the leaders of superfast broadband coverage, ahead of Spain, France and Germany, thanks, in part, to over £1.8bn of public investment.</p><p> </p><p>Superfast broadband, which is delivered through part-fibre part-copper networks, meets the needs of most consumers today . However, it is full fibre networks that will be needed to meet expected future demands with the focus not purely on speed, but also resilience and reliability. The Future Telecoms Infrastructure Review published the Government’s targets for full fibre coverage.</p><p> </p><p>The last EU report on broadband coverage had the UK at 26th of all Member States for full fibre at just over 2% coverage. However, we have since started to increase deployment at pace and our current full fibre coverage is 8% which represents almost 2.5 million homes and businesses. Our target to reach 15 million premises by 2025 represents around half of the homes and businesses in the UK. We are driving take-up and demand for full fibre. Our £67 million Gigabit Voucher Scheme, launched in April 2018, provides small grants for residents and small businesses to upgrade to a gigabit-capable connection, and support the take up of faster services. Vouchers are also available under the Rural Gigabit Connectivity programme, with higher values to reflect the greater costs of connecting in rural and remote areas.</p><p><strong> </strong></p>
star this property answering member printed Lord Ashton of Hyde remove filter
star this property grouped question UIN HL16994 more like this
star this property question first answered
less than 2019-07-19T10:47:52.633Zmore like thismore than 2019-07-19T10:47:52.633Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this
1137389
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Broadband more like this
unstar this property house id 2 remove filter
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Lord Ashton of Hyde on 3 July (HL16508), what plans they have to instruct Ofcom to undertake a review of the Universal Service Obligation; and when they estimate the target of 75 per cent take-up of superfast broadband will be reached in the UK. more like this
star this property tabling member printed
Lord Mendelsohn remove filter
star this property uin HL16996 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-19more like thismore than 2019-07-19
star this property answer text <p>The Government intends to direct Ofcom to carry out a review of the Universal Service Obligation (USO) when at least 75% of premises have taken-up superfast broadband of 30 Mbps or more. In their 2018 Connected Nations report, Ofcom reported that 45% of the UK has taken-up superfast broadband but neither Ofcom nor Government has conducted a formal estimate of when 75% take-up is likely to be reached. However, Ofcom will continue to monitor the progress of the Universal Service Obligation (USO), and wider connectivity trends, through its Connected Nations report. These reports will inform Government’s ongoing assessment of whether a review of the USO before the 75% threshold has been reached is appropriate.</p> more like this
star this property answering member printed Lord Ashton of Hyde remove filter
star this property question first answered
less than 2019-07-19T10:48:17.577Zmore like thismore than 2019-07-19T10:48:17.577Z
star this property answering member
4247
star this property label Biography information for Lord Ashton of Hyde more like this
star this property tabling member
4286
star this property label Biography information for Lord Mendelsohn more like this