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43281

	registered interest
	date	17/03/2014
	answering body	Department for Education
	answering dept id	60
	answering dept short name	Education
	answering dept sort name	Education
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Education and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
	tabling member printed	Lord Mendelsohn
	uin	HL6034
	answer	answer is ministerial correction date of answer 27/03/2014 answer text <p>The Department for Education uses a range of feedback mechanisms across policy and delivery work to improve the experience of users and customers. Feedback is commissioned by the relevant teams; there is no central coordination of this activity. To collect details of this would incur disproportionate cost. The Department's management board considers papers covering the range of the Department's responsibilities, which reflect the results of the Department's feedback mechanisms.</p> answering member printed Lord Nash question first answered 27/03/2014 12:00:00 answering member 4270 label Biography information for Lord Nash
	tabling member	4286 label Biography information for Lord Mendelsohn

44880

	registered interest
	date	25/03/2014
	answering body	Department for Energy and Climate Change
	answering dept id	63
	answering dept short name	Energy and Climate Change
	answering dept sort name	Energy and Climate Change
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what is the percentage cost over-run established by the management board for any budget in the Department of Energy and Climate Change to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.
	tabling member printed	Lord Mendelsohn
	uin	HL6283
	answer	answer is ministerial correction date of answer 27/03/2014 answer text <p>The departmental management board review the Department's expenditure forecasts against Parliamentary control totals. No cost over-runs have been forecast in the last 12 months.</p> answering member printed Baroness Verma question first answered 27/03/2014 12:00:00 answering member 3790 label Biography information for Baroness Verma
	tabling member	4286 label Biography information for Lord Mendelsohn