Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member printed question first answered answering member label
tabling member	label

Search

1691284

	registered interest
	date	22/02/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Compensation
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they are taking to improve the performance of train operators to reduce the amount of money being paid under the Delay Repay scheme.
	tabling member printed	Lord Bradshaw
	uin	HL2702
	answer	answer is ministerial correction date of answer 06/03/2024 answer text <p>The Department monitors performance on the rail network closely and holds industry to account, reviewing performance on a weekly basis and holding regular high-level meetings with both Network Rail and representatives from the train operators.</p><p> </p><p>The Department has been clear that industry needs to make significant improvements to deliver the punctual, reliable services that passengers deserve and in doing so, reduce the need for passengers to claim under the Delay Repay scheme.</p> answering member printed Lord Davies of Gower question first answered 06/03/2024 16:25:33 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1686090

	registered interest
	date	30/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Train Operating Companies: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 30 January (HL1680), how the current quality of service provided by train operating companies can be assessed when service quality regime scores for April-October 2023 are only now under evaluation.
	tabling member printed	Lord Bradshaw
	uin	HL2024
	answer	answer is ministerial correction date of answer 13/02/2024 answer text <p>The Department regularly assesses the quality of service provided by the train operators, including through independent inspections that take place across the network every Rail Period, which is typically every 28 days. The results are used to inform frequent performance discussions and are published online for passengers.</p><p> </p><p>Performance Fees for service quality are based on scores achieved over a longer Assessment Period. This is annual in the current National Rail Contracts and was bi-annual in previous contracts.</p> answering member printed Lord Davies of Gower question first answered 13/02/2024 16:29:14 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1685676

	registered interest
	date	29/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: North of England
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government whether a train service specification had been developed for the TransPennine route upgrade prior to the commencement of the works.
	tabling member printed	Lord Bradshaw
	uin	HL1979
	answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>Train service specifications were produced whilst the TransPennine Route Upgrade programme was at the development stage, before the commencement of programme delivery. However, these specifications continue to be refined as programme design matures to ensure the most efficient use of programme resources and funding.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:48:15 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1685677

	registered interest
	date	29/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Cross Country Line: Rolling Stock
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answers by Baroness Vere of Norbiton on 14 July 2023 (HL8970) and Lord Davies of Gower on 24 January (HL1398), when is the earliest date by which additional rolling stock will be made available on the Cross Country network.
	tabling member printed	Lord Bradshaw
	uin	HL1980
	answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>CrossCountry is working with industry partners to acquire additional trains as they become available within the rolling stock market. CrossCountry is assessing whether it would be possible to operate a small number of additional trains during 2024 to deliver additional capacity, subject to their availability, the contractual terms with the rolling stock owner and an appropriate business case. All trains in the CrossCountry fleet are also due to be refurbished to improve passengers’ on-board experience.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:47:55 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1685678

	registered interest
	date	29/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Infrastructure
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government whether, when life-expired railway infrastructure is being replaced, present appraisal methodology provides for the replacement infrastructure to reflect the current speeds and braking characteristics of modern trains.
	tabling member printed	Lord Bradshaw
	uin	HL1981
	answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>The need to replace railway infrastructure is determined by regular inspections and reviews of the current state of the network. These test that the infrastructure is sufficient to safely and reliably support the type and speed of trains that it is intended to allow the operation of.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:46:29 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1685679

	registered interest
	date	29/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Great Western Railway: Rolling Stock
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 24 January (HL1400), who pays for repairs to damaged rolling stock, in particular between Cardiff and London.
	tabling member printed	Lord Bradshaw
	uin	HL1982
	answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>Train operators are responsible for meeting the costs involved in maintaining their fleets in accordance with the leasing and operating arrangements they have in place with the rolling stock owners.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:47:14 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1685680

	registered interest
	date	29/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Compensation
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 24 January (HL1399), whether they have access to information on the amount of money being refunded under the delay replay scheme as a result of disrupted rail services.
	tabling member printed	Lord Bradshaw
	uin	HL1983
	answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>The Department publishes annual figures on the amount of compensation paid by train operating companies to passengers. These figures include delay compensation paid out under the Delay Repay and Traditional Charter schemes when passengers’ journeys are disrupted by delays or cancellations; and discretionary compensation that is paid following complaints of poor service, for example when toilets on the train aren’t working.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:44:30 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1683541

	registered interest
	date	18/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government whether they intend to resume publication of the National Rail Passenger Satisfaction Survey which was discontinued during the COVID-19 pandemic.
	tabling member printed	Lord Bradshaw
	uin	HL1727
	answer	answer is ministerial correction date of answer 30/01/2024 answer text <p>The Department for Transport are working closely with Transport Focus and other bodies within the industry to develop cost effective proposals for improving understanding of customer satisfaction across the rail network. This seeks to build on existing sources of information including independent research, complaints data, “mystery shopper” research and other surveys.</p> answering member printed Lord Davies of Gower question first answered 30/01/2024 12:42:20 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1682798

	registered interest
	date	17/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Avanti West Coast: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of whether the Service Quality Regime for the Avanti West Coast train operator provides good value for money.
	tabling member printed	Lord Bradshaw
	uin	HL1680
	answer	answer is ministerial correction date of answer 30/01/2024 answer text <p>The Department uses performance fees to incentivise operators to deliver the right outcomes for passengers.</p><p> </p><p>Standards provided at stations and on trains are evaluated through an independent regime, the Service Quality Regime (SQR), so fees are awarded fairly and accurately ensuring value for money for taxpayers.</p><p> </p><p>To date no fees have been paid to Avanti under SQR. The first period assessed under SQR are scores for April to October 2023 and evaluation is currently underway.</p> answering member printed Lord Davies of Gower question first answered 30/01/2024 11:29:13 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw

1681356

	registered interest
	date	10/01/2024
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Castle Line: Standards
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 20 December 2023 (HL1201), when they expect any further services to be reintroduced between Nottingham and Lincoln, as passenger numbers now exceed those before the COVID-19 pandemic.
	tabling member printed	Lord Bradshaw
	uin	HL1396
	answer	answer is ministerial correction date of answer 24/01/2024 answer text <p>No further services are planned to be reintroduced between Nottingham and Lincoln stations, as services are now back to the regular frequency that was historically the case.</p> answering member printed Lord Davies of Gower question first answered 24/01/2024 12:33:57 answering member 4499 label Biography information for Lord Davies of Gower
	tabling member	2483 label Biography information for Lord Bradshaw