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1183151
star this property registered interest false more like this
unstar this property date less than 2020-03-05more like thisremove minimum value filter
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Small Businesses: Ofcom and Ofgem more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Government has plans to encourage (a) Ofgem and (b) Ofcom to cooperate on producing guidance for best practice in their dealings with SMEs operating in the (i) energy, (ii) communications and (iii) other sectors. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 25700 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-03-12more like thismore than 2020-03-12
star this property answer text <p>The Government wants all consumers to pay a fair price for their energy. In 2019 Ofgem launched a Strategic Review of the Microbusiness Retail Market to better understand the customer journey for microbusinesses and consider what solutions may be necessary to safeguard them as consumers. The regulator plans to publish a consultation this spring setting out its detailed policy solutions in response to the Review’s findings.</p><p> </p><p> </p><p>Microbusinesses display similar characteristics to domestic consumers when buying energy. Therefore, where they have exhausted their energy company’s own complaints procedure, businesses with up to 10 employees can make a complaint to the Ombudsman Services: Energy.</p><p> </p><p>Larger businesses are more likely to be able to effectively procure their energy supply, as they procure other commodities for their businesses.</p><p><br> The Communications Act 2003 places a duty on Ofcom to ensure that Alternative Dispute Resolution (ADR) procedures are available for domestic and small business customers (defined as up to 10 employees). All communications providers must be a member of an approved scheme, Ofcom currently approves two ADR Schemes: Ombudsman Services: Communications (OS) and the Communications and Internet Services Adjudication Scheme (CISAS).</p><p> </p><p>In 2019 Ofcom published an independent review of the two approved ADR schemes. The review found that both schemes show a high level of decision-making accuracy with regard to case acceptance or rejection, and Ofcom is satisfied that both ADR Schemes are following the requirements set out in the ADR regulations and the Communications Act.</p><p> </p><p>It is for Ofgem and Ofcom to review the evidence and to work with Government to determine whether further regulatory intervention, or other steps, are necessary to assist SMEs.</p><p> </p><p>Though there are currently no plans to offer joint guidance between Ofcom, Ofgem and the FCA, they continue to cooperate on dealing with issues affecting SMEs in their respective sectors.</p>
unstar this property answering member constituency Spelthorne more like this
star this property answering member printed Kwasi Kwarteng more like this
star this property grouped question UIN
25701 more like this
25702 more like this
star this property question first answered
less than 2020-03-12T16:38:08.313Zmore like thismore than 2020-03-12T16:38:08.313Z
unstar this property answering member
4134
star this property label Biography information for Kwasi Kwarteng more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1183152
star this property registered interest false more like this
unstar this property date less than 2020-03-05more like thisremove minimum value filter
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Small Businesses: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will introduce a redress service for SMEs in the (a) energy and (b) communications sectors that is equivalent to that service offered by the Financial Ombudsman Service to SMEs operating in the financial sector. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 25701 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-03-12more like thismore than 2020-03-12
star this property answer text <p>The Government wants all consumers to pay a fair price for their energy. In 2019 Ofgem launched a Strategic Review of the Microbusiness Retail Market to better understand the customer journey for microbusinesses and consider what solutions may be necessary to safeguard them as consumers. The regulator plans to publish a consultation this spring setting out its detailed policy solutions in response to the Review’s findings.</p><p> </p><p> </p><p>Microbusinesses display similar characteristics to domestic consumers when buying energy. Therefore, where they have exhausted their energy company’s own complaints procedure, businesses with up to 10 employees can make a complaint to the Ombudsman Services: Energy.</p><p> </p><p>Larger businesses are more likely to be able to effectively procure their energy supply, as they procure other commodities for their businesses.</p><p><br> The Communications Act 2003 places a duty on Ofcom to ensure that Alternative Dispute Resolution (ADR) procedures are available for domestic and small business customers (defined as up to 10 employees). All communications providers must be a member of an approved scheme, Ofcom currently approves two ADR Schemes: Ombudsman Services: Communications (OS) and the Communications and Internet Services Adjudication Scheme (CISAS).</p><p> </p><p>In 2019 Ofcom published an independent review of the two approved ADR schemes. The review found that both schemes show a high level of decision-making accuracy with regard to case acceptance or rejection, and Ofcom is satisfied that both ADR Schemes are following the requirements set out in the ADR regulations and the Communications Act.</p><p> </p><p>It is for Ofgem and Ofcom to review the evidence and to work with Government to determine whether further regulatory intervention, or other steps, are necessary to assist SMEs.</p><p> </p><p>Though there are currently no plans to offer joint guidance between Ofcom, Ofgem and the FCA, they continue to cooperate on dealing with issues affecting SMEs in their respective sectors.</p>
unstar this property answering member constituency Spelthorne more like this
star this property answering member printed Kwasi Kwarteng more like this
star this property grouped question UIN
25700 more like this
25702 more like this
star this property question first answered
less than 2020-03-12T16:38:08.363Zmore like thismore than 2020-03-12T16:38:08.363Z
unstar this property answering member
4134
star this property label Biography information for Kwasi Kwarteng more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1183153
star this property registered interest false more like this
unstar this property date less than 2020-03-05more like thisremove minimum value filter
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Small Businesses: Dispute Resolution more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential effect of the definition of a microbusiness on access to complaint handling and dispute resolution processes by SMEs in the (a) energy and (b) communications sectors. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 25702 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-03-12more like thismore than 2020-03-12
star this property answer text <p>The Government wants all consumers to pay a fair price for their energy. In 2019 Ofgem launched a Strategic Review of the Microbusiness Retail Market to better understand the customer journey for microbusinesses and consider what solutions may be necessary to safeguard them as consumers. The regulator plans to publish a consultation this spring setting out its detailed policy solutions in response to the Review’s findings.</p><p> </p><p> </p><p>Microbusinesses display similar characteristics to domestic consumers when buying energy. Therefore, where they have exhausted their energy company’s own complaints procedure, businesses with up to 10 employees can make a complaint to the Ombudsman Services: Energy.</p><p> </p><p>Larger businesses are more likely to be able to effectively procure their energy supply, as they procure other commodities for their businesses.</p><p><br> The Communications Act 2003 places a duty on Ofcom to ensure that Alternative Dispute Resolution (ADR) procedures are available for domestic and small business customers (defined as up to 10 employees). All communications providers must be a member of an approved scheme, Ofcom currently approves two ADR Schemes: Ombudsman Services: Communications (OS) and the Communications and Internet Services Adjudication Scheme (CISAS).</p><p> </p><p>In 2019 Ofcom published an independent review of the two approved ADR schemes. The review found that both schemes show a high level of decision-making accuracy with regard to case acceptance or rejection, and Ofcom is satisfied that both ADR Schemes are following the requirements set out in the ADR regulations and the Communications Act.</p><p> </p><p>It is for Ofgem and Ofcom to review the evidence and to work with Government to determine whether further regulatory intervention, or other steps, are necessary to assist SMEs.</p><p> </p><p>Though there are currently no plans to offer joint guidance between Ofcom, Ofgem and the FCA, they continue to cooperate on dealing with issues affecting SMEs in their respective sectors.</p>
unstar this property answering member constituency Spelthorne more like this
star this property answering member printed Kwasi Kwarteng more like this
star this property grouped question UIN
25700 more like this
25701 more like this
star this property question first answered
less than 2020-03-12T16:38:08.393Zmore like thismore than 2020-03-12T16:38:08.393Z
unstar this property answering member
4134
star this property label Biography information for Kwasi Kwarteng more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1201809
star this property registered interest false more like this
unstar this property date less than 2020-06-09more like thismore than 2020-06-09
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Companies: Registration more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department plans to publish its response to its consultation on corporate transparency and register reform before the 2020 summer recess. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 57274 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-06-17more like thismore than 2020-06-17
star this property answer text <p>The Government is currently considering a broad package of reforms to Companies House to ensure it is fit for the future and continues to contribute to the UK’s business environment. This would amount to the most significant reform of the UK’s company registration framework since a companies register was first introduced in 1844, and it is important, therefore, to take the time to get it right.</p><p> </p><p>The consultation received a significant number of responses and an official government response with proposals for the way forward will be published in due course.</p> more like this
unstar this property answering member constituency Sutton and Cheam more like this
star this property answering member printed Paul Scully more like this
star this property question first answered
less than 2020-06-17T14:39:31.207Zmore like thismore than 2020-06-17T14:39:31.207Z
unstar this property answering member
4414
star this property label Biography information for Paul Scully more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1201810
star this property registered interest false more like this
unstar this property date less than 2020-06-09more like thismore than 2020-06-09
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Companies: Registration more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the consultation published by his Department on 5 May 2019 on corporate transparency and register reform, what assessment he has made of the level of resources required by Companies House to implement the reforms recommended in that consultation. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 57275 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-06-17more like thismore than 2020-06-17
star this property answer text <p>Companies House ensures it has the appropriate amount of resources to effectively manage the register. Staffing levels are made available in the Companies House Annual Report which is published after the end of the financial year.</p><p> </p><p>The Department’s consultation received a significant number of responses and an official government response with proposals for the way forward will be published in due course. An assessment of the staffing levels required to implement the recommended reforms will be finalised as the proposals are finalised.</p><p> </p><p>As proposals under the consultation have not yet been finalised, the staffing levels required have not been finalised.</p><p> </p> more like this
unstar this property answering member constituency Sutton and Cheam more like this
star this property answering member printed Paul Scully more like this
star this property question first answered
less than 2020-06-17T14:43:05.123Zmore like thismore than 2020-06-17T14:43:05.123Z
unstar this property answering member
4414
star this property label Biography information for Paul Scully more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1204752
star this property registered interest false more like this
unstar this property date less than 2020-06-17more like thismore than 2020-06-17
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Hydrogen: Investment and Job Creation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with representatives from businesses on (a) investment plans and (b) the potential for job creation in shovel-ready hydrogen projects. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 60823 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-06-25more like thismore than 2020-06-25
star this property answer text <p>We are in regular discussions with businesses about their investment plans for hydrogen projects, including those that are ready for very near-term deployment. In addition we are undertaking extensive stakeholder engagement as we develop new policy to help bring forward the technologies and supply chain we will need to grow the UK hydrogen economy.</p><p> </p><p>We recently published the Energy Innovation Needs Assessment (EINA) for hydrogen and fuel cells which identified that up to 15,000 jobs per annum by 2050 could be created through domestic hydrogen opportunities.</p><p> </p><p>We are also looking to formalise regular engagement between Government and industry to discuss and drive development if the UK hydrogen economy. This will consider how we can best work together to retain and expand jobs and skills in hydrogen and related sectors; as well as developing the UK supply chain.</p> more like this
unstar this property answering member constituency Spelthorne more like this
star this property answering member printed Kwasi Kwarteng more like this
star this property grouped question UIN 60826 more like this
star this property question first answered
less than 2020-06-25T10:45:02.77Zmore like thismore than 2020-06-25T10:45:02.77Z
unstar this property answering member
4134
star this property label Biography information for Kwasi Kwarteng more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1204832
star this property registered interest false more like this
unstar this property date less than 2020-06-17more like thismore than 2020-06-17
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Hydrogen: Investment and Job Creation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with businesses about (a) investment plans and (b) potential for jobs in shovel-ready hydrogen projects. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 60826 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-06-25more like thismore than 2020-06-25
star this property answer text <p>We are in regular discussions with businesses about their investment plans for hydrogen projects, including those that are ready for very near-term deployment. In addition we are undertaking extensive stakeholder engagement as we develop new policy to help bring forward the technologies and supply chain we will need to grow the UK hydrogen economy.</p><p> </p><p>We recently published the Energy Innovation Needs Assessment (EINA) for hydrogen and fuel cells which identified that up to 15,000 jobs per annum by 2050 could be created through domestic hydrogen opportunities.</p><p> </p><p>We are also looking to formalise regular engagement between Government and industry to discuss and drive development if the UK hydrogen economy. This will consider how we can best work together to retain and expand jobs and skills in hydrogen and related sectors; as well as developing the UK supply chain.</p> more like this
unstar this property answering member constituency Spelthorne more like this
star this property answering member printed Kwasi Kwarteng more like this
star this property grouped question UIN 60823 more like this
star this property question first answered
less than 2020-06-25T10:45:02.8Zmore like thismore than 2020-06-25T10:45:02.8Z
unstar this property answering member
4134
star this property label Biography information for Kwasi Kwarteng more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1225149
star this property registered interest false more like this
unstar this property date less than 2020-07-15more like thismore than 2020-07-15
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Small Businesses: EU Grants and Loans more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, when he plans to bring forward changes to the Undertaking in Difficulty rules. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 74670 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-07-20more like thismore than 2020-07-20
star this property answer text <p>Although the UK has left the EU, under the terms of the Withdrawal Agreement the EU State aid rules continue to apply in the UK until the end of the Transition Period. The rules are an exclusive competence of the European Commission and it is not within the power of the United Kingdom or any EU Member State to unilaterally vary or suspend them.</p><p> </p><p> </p><p>The Government has announced that following the end of the Transition Period, a new domestic subsidy control regime will replace the EU State aid rules. The treatment of firms in difficulty will be considered as part of the work to develop the new regime, which will also take into account, amongst other factors, the arrangements agreed under the Northern Ireland Protocol. Announcements on the new regime will be made in due course.</p> more like this
unstar this property answering member constituency Sutton and Cheam more like this
star this property answering member printed Paul Scully more like this
star this property question first answered
less than 2020-07-20T13:49:50.94Zmore like thismore than 2020-07-20T13:49:50.94Z
unstar this property answering member
4414
star this property label Biography information for Paul Scully more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1229673
star this property registered interest false more like this
unstar this property date less than 2020-08-28more like thismore than 2020-08-28
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading McColl's: Horizon IT System more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, how many sub-postmasters employed directly by McColls stores are known to have been removed from their employment as managers of branch sub Post Offices in McColls stores on grounds of alleged shortfalls in their Post Office Horizon branch accounts since 2000. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 82133 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-09-08more like thismore than 2020-09-08
star this property answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK.</p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. As such, the number of postmasters employed by McColls and who were subsequently removed as managers on grounds of alleged Horizon shortfalls are an operational matter for Post Office Limited.</p><p>​I have asked Nick Read, the Group Chief Executive of Post Office Limited, to write to the Hon. Member about this matter. A copy of his reply will be placed in the Libraries of the House. ​</p> more like this
unstar this property answering member constituency Sutton and Cheam more like this
star this property answering member printed Paul Scully more like this
star this property question first answered
less than 2020-09-08T10:53:27.887Zmore like thismore than 2020-09-08T10:53:27.887Z
unstar this property answering member
4414
star this property label Biography information for Paul Scully more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this
1231994
star this property registered interest false more like this
unstar this property date less than 2020-09-07more like thismore than 2020-09-07
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
unstar this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy remove filter
star this property hansard heading Horizon IT System: Compensation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he (a) holds information and (b) has received representations on the exclusion by the Post Office from the Horizon historical shortfall compensation scheme of the (i) 550 litigants who brought the Horizon scandal to light and (ii) (A) 600 subpostmasters employed through McColls and (B) 500 subpostmasters employed through the Co-op who were also affected by the Horizon system; and if he will make a statement. more like this
star this property tabling member constituency Thirsk and Malton more like this
star this property tabling member printed
Kevin Hollinrake remove filter
star this property uin 86113 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-09-10more like thismore than 2020-09-10
star this property answer text <p>The Historical Shortfall Scheme was designed for postmasters and companies who had or have a direct contract with Post Office, and therefore the individual or company had potential contractual liability for shortfalls found under previous versions of Horizon. On this basis, companies such as McColls and Co-Op were eligible to apply for the scheme. Claims could include consequential losses where appropriate. Assistants of postmasters or employees of other companies are not be eligible, as they had no contract with or contractual liability directly to the Post Office.</p><p> </p><p>The Historical Shortfalls Scheme was designed for postmasters or companies who were not part of the group litigation and have had issues with historical shortfalls recorded in Horizon and want these to be investigated and addressed. Claimants in the settled litigation were therefore not eligible for the Historical Shortfalls Scheme.</p> more like this
unstar this property answering member constituency Sutton and Cheam more like this
star this property answering member printed Paul Scully more like this
star this property question first answered
less than 2020-09-10T14:13:01.84Zmore like thismore than 2020-09-10T14:13:01.84Z
unstar this property answering member
4414
star this property label Biography information for Paul Scully more like this
star this property tabling member
4474
unstar this property label Biography information for Kevin Hollinrake more like this