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tabling member printed	Kevin Brennan
house id	1
answering body	Department for Transport
hansard heading	Aviation: Coronavirus

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1192782

registered interest

date

04/05/2020

answering body

Department for Transport

answering dept id

answering dept short name

Transport

answering dept sort name

Transport

hansard heading

Aviation: Coronavirus

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Transport, what steps he will take to ensure that airlines repay customer fares promptly where flights are cancelled in response to the covid-19 outbreak.

tabling member constituency

Cardiff West

tabling member printed

Kevin Brennan

uin

42920

answer

is ministerial correction

date of answer

11/05/2020

answer text

The Government recognises the challenges businesses and consumers are experiencing regarding refunds for cancelled holidays and flights. Airlines are working hard to answer the high call volumes and to process the very large number of applications for refunds. We appreciate the frustration consumers may be experiencing. We are clear that refunds must be paid when asked for by the consumer. The Department for Transport is in regular conversation with UK airlines and wider membership bodies. The department is working closely with the sector, the regulator and consumer groups to help ensure airlines deliver on their commitments.

answering member constituency

Rochester and Strood

answering member printed

Kelly Tolhurst

question first answered

11/05/2020 15:04:31

answering member

4487

	label	Biography information for Kelly Tolhurst

tabling member

1400

	label	Biography information for Kevin Brennan