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<p>Information about the extremes of a distribution (e.g. the longest clearance times)
risks being disclosive. We would not release this information publicly. Therefore
we have presented information on the average clearance time and for the upper quartile
of clearance times.</p><p> </p><p>Measures to reduce the number of outstanding MRs
include:</p><p> </p><ul><li>Age profiles of outstanding work are managed at a national
level to ensure that cases which have been outstanding for longest are actioned first.</li><li>Resource
levels dedicated to the clearance of MRs have been regularly reviewed with significant
recruitment, training and redeployment undertaken to support reduced clearance times.</li></ul><p>
</p><p>MR is a key element of the decision making process for both the Department
and claimants, and whilst ensuring they make quality decisions, decision makers work
hard to clear applications without delay. Gathering the right evidence is critical
at the MR stage if decisions are not to go to appeal; and we are reviewing our processes
to not only obtain this, but to do so whilst continuing to make timely decisions.</p><p>
</p><p>The Northern Irish Assembly has devolved responsibility for social security
benefits. The responsibility for statistics in Northern Ireland lies with the Department
for Communities: <a href="http://www.communities-ni.gov.uk" target="_blank">http://www.communities-ni.gov.uk</a></p><p>
</p><p> </p><p>Information on the median and upper quartile clearance times for Personal
Independence Payment (PIP) Mandatory Reconsiderations (MRs) are provided in the tables
below.</p><p /><table><tbody><tr><td><p><strong>Table 1: Median Clearance Times, in
Calendar Days, for PIP MRs, </strong> <strong>Normal Rules, by Financial Year of MR
Clearance</strong></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p>Financial
Year of MR Clearance</p></td><td><p>Great Britain</p></td><td><p>Wales</p></td><td><p>Newport
East</p></td></tr><tr><td><p>2013/14</p></td><td><p>27</p></td><td><p>28</p></td><td><p>#</p></td></tr><tr><td><p>2014/15</p></td><td><p>33</p></td><td><p>29</p></td><td><p>31</p></td></tr><tr><td><p>2015/16</p></td><td><p>24</p></td><td><p>25</p></td><td><p>23</p></td></tr><tr><td><p>2016/17</p></td><td><p>33</p></td><td><p>33</p></td><td><p>29</p></td></tr><tr><td><p>2017/18</p></td><td><p>29</p></td><td><p>30</p></td><td><p>29</p></td></tr><tr><td><p>April
2018 - January 2019</p></td><td><p>37</p></td><td><p>38</p></td><td><p>38</p></td></tr></tbody></table><p>
</p><p> </p><p> </p><table><tbody><tr><td colspan="4"><p><strong>Table 2: Upper Quartile
of Clearance Times, in Calendar Days, for PIP MRs, Normal Rules, by Financial Year
of MR Clearance</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p>
</p></td><td><p> </p></td></tr><tr><td><p>Financial Year of MR Clearance</p></td><td><p>Great
Britain</p></td><td><p>Wales</p></td><td><p>Newport East</p></td></tr><tr><td><p>2013/14</p></td><td><p>42</p></td><td><p>46</p></td><td><p>#</p></td></tr><tr><td><p>2014/15</p></td><td><p>54</p></td><td><p>43</p></td><td><p>43</p></td></tr><tr><td><p>2015/16</p></td><td><p>36</p></td><td><p>36</p></td><td><p>36</p></td></tr><tr><td><p>2016/17</p></td><td><p>50</p></td><td><p>47</p></td><td><p>44</p></td></tr><tr><td><p>2017/18</p></td><td><p>42</p></td><td><p>43</p></td><td><p>41</p></td></tr><tr><td><p>April
2018 - January 2019</p></td><td><p>51</p></td><td><p>55</p></td><td><p>57</p></td></tr></tbody></table><p>
</p><p>The figures cover clearance times for all types of PIP MRs including those
where the claimant was disallowed PIP for reasons other than failing the PIP assessment,
such as disallowances pre-referral to an Assessment Provider due to non return of
the PIP Part 2 form within the time limit, and disallowances post-referral to the
Assessment Provider where the customer failed to attend the assessment.</p><p> </p><p>This
data on PIP MR clearance times is unpublished data. It should be used with caution
and it may be subject to future revision.</p><p> </p><p># denotes less than 50 MRs
cleared in the time period.</p>
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