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<p>NHS England and NHS Improvement are working with a range of rapid adopter sites
to implement patient-initiated follow-ups as part of the restoration of services following
COVID-19. This includes joint work to monitor uptake in these sites. Alongside this,
50 trusts provided information detailing their implementation of patient-initiated
follow-up this summer. For the longer term, NHS England and NHS Improvement are working
with NHS Digital and other organisations to seek to capture further data on patient
initiated follow-up usage in future.</p><p>The initial guidance was prepared in rapid
response to the need to restore outpatient services following COVID-19. The Academy
of Medical Royal Colleges patient lay committee was involved in the development of
the guidance. We are working nationally with the NHS England and NHS Improvement personalised
care group to engage further with patients and patient organisations as part of the
ongoing development of supplementary guidance and tools for local systems. The guidance
includes a recommendation that providers/systems carry out local patient engagement
as part of implementation.</p>
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