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<p>HM Revenue and Customs (HMRC) has no plans to privatise its Debt Management and
Banking (DMB) Operations.</p><p> </p><p>HMRC has been using debt collection services
provided by private sector suppliers for several years. This has given HMRC additional
capacity to complement its in house operations and increase the flexibility of its
business operations, with Debt Collection Agencies (DCAs) working alongside in house
debt collection activity.</p><p> </p><p>HMRC plans to continue to use private sector
services - the overall aim being to strengthen further HMRC's debt collection service,
making optimal use of both internal and external collection specialists.</p><p> </p><p>In
the future, HMRC will purchase those externally provided services through the Debt
Market Integrator (DMI), a Cabinet Office led initiative to create a “one stop shop”
for all government departments to access a range of private sector debt collection
services.</p><p> </p>
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