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830585

	registered interest
	date	25/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of errors in benefit payments resulting from claimants moving from one job centre catchment area to another, particularly when one jobcentre operates universal credit and the other does not.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	125113
	answer	answer is ministerial correction date of answer 31/01/2018 answer text <p>Full guidance is made available to all DWP staff on what action is required when a claimant moves to a different area. To assist with this process, claimants are made aware of what steps they need to take to ensure that there are no delays in their payments. Work coaches and colleagues in service centres work hard to ensure that any errors made are kept to a minimum and rectified promptly.</p><p> </p><p>If a claimant moves out of a postcode area where Universal Credit Full Service is delivered into a postcode area where it is not, their Universal Credit Full Service claim will remain open.</p><p> </p><p>Their previous office would retain ownership of their records and, in collaboration with the new site, work with the claimant to move them closer to or into work. The claim would then transfer fully when the new office the claimant is now attending begins to deliver Universal Credit Full Service.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 125116 question first answered 31/01/2018 16:28:38 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4672 label Biography information for Ged Killen

830588

	registered interest
	date	25/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentres
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what guidance her Department has issued to jobcentres on processing claimants who have moved from one job centre catchment area to another, particularly when a claimant moves to or from a universal credit full service rollout area to one that does not yet offer universal credit.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	125116
	answer	answer is ministerial correction date of answer 31/01/2018 answer text <p>Full guidance is made available to all DWP staff on what action is required when a claimant moves to a different area. To assist with this process, claimants are made aware of what steps they need to take to ensure that there are no delays in their payments. Work coaches and colleagues in service centres work hard to ensure that any errors made are kept to a minimum and rectified promptly.</p><p> </p><p>If a claimant moves out of a postcode area where Universal Credit Full Service is delivered into a postcode area where it is not, their Universal Credit Full Service claim will remain open.</p><p> </p><p>Their previous office would retain ownership of their records and, in collaboration with the new site, work with the claimant to move them closer to or into work. The claim would then transfer fully when the new office the claimant is now attending begins to deliver Universal Credit Full Service.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 125113 question first answered 31/01/2018 16:28:38 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4672 label Biography information for Ged Killen

829935

	registered interest
	date	24/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 24 January 2018 to Question 123035, what estimate her Department has made of the cost of introducing an automated system for universal credit claimants to reset their login details.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	124678
	answer	answer is ministerial correction date of answer 29/01/2018 answer text <p>In line with programmes of this size, it is not our policy to cost individual features. Costs are managed at a programme level.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 29/01/2018 13:02:41 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4672 label Biography information for Ged Killen

834006

	registered interest
	date	30/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 January 2018 to Question 124678, on Universal Credit, which programme is dealing with the implementation of the automated login system; and what the cost of that programme is.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	125763
	answer	answer is ministerial correction date of answer 02/02/2018 answer text <p>The Universal Credit programme deals with the implementation of the automated login system. Overall investment costs of Universal Credit, for the 10 year lifetime of the programme, are estimated at £1.7bn.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 02/02/2018 10:00:21 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4672 label Biography information for Ged Killen