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1000268
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2018-11-02
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 November 2018 to Question 185131 on Independent Case Examiner, if she will publish that same information for complaints by women on the equalisation of the state pension age. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 187381 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
star this property answer text <p>Individual departments have set up complaints procedures. That approach has not changed under Labour 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint.</p><p>The Independent Case Examiner is independent, and discusses complaints. The Independent Case Examiner is appointed under contract to adjudicate on escalated complaints about the DWP, and its contracted service providers, in cases where the complainant has exhausted the relevant internal complaints process and remains dissatisfied. If a complainant is dissatisfied with the outcome of an I Independent Case Examiner investigation (or the service provided by the Independent Case Examiner) they can ask their Member of Parliament to escalate their complaint to the Parliamentary and Health Service Ombudsman.</p><p>The table below provides details of the number of complaints concerning the equalisation of women’s state pension age, that have been (a) received; (b) accepted for investigation and (c) resolved by the Independent Case Examiner in each month since January 2017 (we have interpreted (c) as a request for the number of concluded complaint examinations).</p><p>At the end of October 2018, there were 865 such cases awaiting a decision on whether the complaint could be accepted for investigation, which explains the drop in the number of cases accepted for investigation since April 2018.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Complaints received</p></td><td><p>Complaints accepted for investigation</p></td><td><p>Concluded complaint examinations</p></td></tr><tr><td><p>January 2017</p></td><td><p>2</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>February 2017</p></td><td><p>26</p></td><td><p>5</p></td><td><p>0</p></td></tr><tr><td><p>March 2017</p></td><td><p>211</p></td><td><p>187</p></td><td><p>0</p></td></tr><tr><td><p>April 2017</p></td><td><p>172</p></td><td><p>157</p></td><td><p>0</p></td></tr><tr><td><p>May 2017</p></td><td><p>171</p></td><td><p>148</p></td><td><p>0</p></td></tr><tr><td><p>June 2017</p></td><td><p>144</p></td><td><p>124</p></td><td><p>1</p></td></tr><tr><td><p>July 2017</p></td><td><p>222</p></td><td><p>185</p></td><td><p>0</p></td></tr><tr><td><p>August 2017</p></td><td><p>290</p></td><td><p>243</p></td><td><p>0</p></td></tr><tr><td><p>September 2017</p></td><td><p>297</p></td><td><p>232</p></td><td><p>0</p></td></tr><tr><td><p>October 2017</p></td><td><p>418</p></td><td><p>338</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>320</p></td><td><p>265</p></td><td><p>6</p></td></tr><tr><td><p>December 2017</p></td><td><p>222</p></td><td><p>177</p></td><td><p>4</p></td></tr><tr><td><p>January 2018</p></td><td><p>314</p></td><td><p>254</p></td><td><p>11</p></td></tr><tr><td><p>February 2018</p></td><td><p>240</p></td><td><p>210</p></td><td><p>28</p></td></tr><tr><td><p>March 2018</p></td><td><p>171</p></td><td><p>132</p></td><td><p>16</p></td></tr><tr><td><p>April 2018</p></td><td><p>196</p></td><td><p>2</p></td><td><p>11</p></td></tr><tr><td><p>May 2018</p></td><td><p>159</p></td><td><p>2</p></td><td><p>15</p></td></tr><tr><td><p>June 2018</p></td><td><p>147</p></td><td><p>2</p></td><td><p>30</p></td></tr><tr><td><p>July 2018</p></td><td><p>131</p></td><td><p>0</p></td><td><p>13</p></td></tr><tr><td><p>August 2018</p></td><td><p>108</p></td><td><p>5</p></td><td><p>14</p></td></tr><tr><td><p>September 2018</p></td><td><p>101</p></td><td><p>1</p></td><td><p>15</p></td></tr><tr><td><p>October 2018</p></td><td><p>119</p></td><td><p>0</p></td><td><p>14</p></td></tr></tbody></table><p> </p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-12T14:57:29.843Zmore like thismore than 2018-11-12T14:57:29.843Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
808820
star this property registered interest false more like this
star this property date less than 2017-12-18more like thismore than 2017-12-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether some universal credit claimants are being required to attend in-person appointments to reset their universal credit login details; and if he will ensure that all universal credit claimants are able to amend their account details using online portals. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 119929 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-12-21more like thismore than 2017-12-21
star this property answer text <p>Currently, Universal Credit requires claimants to attend the Jobcentre for a face to face interview to reset their Universal Credit login in details. We plan to automate this process in the very near future.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-12-21T15:14:08.29Zmore like thisremove minimum value filter
star this property answering member
3969
star this property label Biography information for Damian Hinds more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810714
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 December 2017 to Question 119929 on universal credit, when the automated system will be be operational. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121059 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>In order to roll out Universal Credit safely and securely, improvements are built into the Universal Credit IT system using a test and learn approach. We learn from our data and research before features are considered, approved and progressed. Implementing the automated system is important to us and will be prioritised in due course.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:54:52.88Zmore like thismore than 2018-01-08T15:54:52.88Z
star this property answering member
3969
star this property label Biography information for Damian Hinds more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810716
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres: Closures more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many jobcentre premises were closed in 2017, including centres that were merged with larger jobcentres or co-located in other government buildings. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121061 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>Since the Written Ministerial Statement laid out in Parliament on 5 July 2017 confirming our plan to rationalise the DWP estate, the Department has closed 46 jobcentres up to and including 20 December 2017.</p><p> </p><p>The staff and services from 26 jobcentres have merged into nearby, larger Jobcentre offices, and there have been 20 co-locations with Local Authorities.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:51:12.083Zmore like thismore than 2018-01-08T15:51:12.083Z
star this property answering member
3969
star this property label Biography information for Damian Hinds more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810717
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate he has made of the average distance a claimant travels to reach their nearest job centre for an appointment; and what the average distance is in rural areas. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121062 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>DWP does not collect information on the travel times and distances for individual claimants.</p><p> </p><p>When DWP looked at proposed jobcentre closures, there was a reasonable expectation that claimants can travel 3 miles or 20 minutes by public transport to a new jobcentre location from their existing jobcentre.</p><p> </p><p>There are large areas of the country where claimants have always travelled further than this.</p><p> </p><p>If claimants are experiencing any difficulties with accessing DWP services, they should discuss their issues with their work coach who will be happy to help overcome any issues affecting their claim or work search.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:44:45.747Zmore like thismore than 2018-01-08T15:44:45.747Z
star this property answering member
3969
star this property label Biography information for Damian Hinds more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
823568
star this property registered interest false more like this
star this property date less than 2018-01-16more like thismore than 2018-01-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 January 2019 to Question 121059, on universal credit, what data and research the Government would require before it would judge an automated system to be approved. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 123033 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-24more like thismore than 2018-01-24
star this property answer text <p>I refer the Hon. Gentleman to the answers of 8 January 2018 to Question <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-21/121059/" target="_blank">121059</a> and 21 December <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-18/119929/" target="_blank">119929</a>.</p><p>Our design priorities are constantly being evaluated and updated. This means the Department has not yet set a date for implementation of the automated system.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
123034 more like this
123035 more like this
star this property question first answered
less than 2018-01-24T10:46:56.397Zmore like thismore than 2018-01-24T10:46:56.397Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
823569
star this property registered interest false more like this
star this property date less than 2018-01-16more like thismore than 2018-01-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 January 2018 to Question 121059, whether the Government is conducting data collection and research on the use of an automated system for universal credit claimants. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 123034 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-24more like thismore than 2018-01-24
star this property answer text <p>I refer the Hon. Gentleman to the answers of 8 January 2018 to Question <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-21/121059/" target="_blank">121059</a> and 21 December <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-18/119929/" target="_blank">119929</a>.</p><p>Our design priorities are constantly being evaluated and updated. This means the Department has not yet set a date for implementation of the automated system.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
123033 more like this
123035 more like this
star this property question first answered
less than 2018-01-24T10:46:56.46Zmore like thismore than 2018-01-24T10:46:56.46Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
823571
star this property registered interest false more like this
star this property date less than 2018-01-16more like thismore than 2018-01-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether it is her policy to implement an automated system for universal credit claimants to reset their login details; and what the timetable is for setting up such a system. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 123035 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-24more like thismore than 2018-01-24
star this property answer text <p>I refer the Hon. Gentleman to the answers of 8 January 2018 to Question <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-21/121059/" target="_blank">121059</a> and 21 December <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-12-18/119929/" target="_blank">119929</a>.</p><p>Our design priorities are constantly being evaluated and updated. This means the Department has not yet set a date for implementation of the automated system.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
123033 more like this
123034 more like this
star this property question first answered
less than 2018-01-24T10:46:56.507Zmore like thismore than 2018-01-24T10:46:56.507Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
823573
star this property registered interest false more like this
star this property date less than 2018-01-16more like thismore than 2018-01-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the number of paying parents involved in pay arrangements though the child maintence service who are listed as self-employed or as company directors. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 123037 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-22more like thismore than 2018-01-22
star this property answer text <p>The department does not hold data on the number of paying parents who are acting as company directors.</p><p> </p><p>The Child Maintenance Service is currently in the process of assuring employment data and therefore this will be available at a future date when it would be released in line with the Code of Practice for Official Statistics.</p> more like this
star this property answering member constituency North West Hampshire more like this
star this property answering member printed Kit Malthouse more like this
star this property question first answered
less than 2018-01-22T15:28:39.013Zmore like thismore than 2018-01-22T15:28:39.013Z
star this property answering member
4495
star this property label Biography information for Kit Malthouse more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
823582
star this property registered interest false more like this
star this property date less than 2018-01-16more like thismore than 2018-01-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Personal Independence Payment more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that the transfer from disability living allowance to personal independence payments is made effectively; and what representations she has received on claimants whose payments have changed significantly despite there being no change in their circumstances. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 123045 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-19more like thismore than 2018-01-19
star this property answer text <p>The claiming process for Personal Independence Payment (PIP), including the arrangements to invite existing Disability Living Allowance (DLA) claimants to claim PIP, was co-produced with the assistance of disabled people, carers and their representative support organisations to ensure it works effectively. Up to the end of October 2017 nearly 1,177,000 DLA to PIP claims had been registered, of which nearly 1,100,000 claims had been cleared. To ensure continuity of payment, DLA claimants continue to get paid while their PIP claim is being assessed.</p><p> </p><p>The Secretary of State and Ministers receive a wide range of representations about PIP from individuals, organisations and Parliamentarians. However, as PIP is a different benefit to DLA, with different assessment criteria, someone moving from DLA to PIP will not automatically be entitled to PIP, or guaranteed the same level of award. PIP is intended to focus support on those who need it most and 38 per cent of those previously in receipt of DLA are currently receiving the highest possible rate of benefit compared with only 15 per cent on DLA of working age at May 2013.</p>
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-01-19T11:33:36.717Zmore like thismore than 2018-01-19T11:33:36.717Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this