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830588
star this property registered interest false more like this
star this property date less than 2018-01-25more like thismore than 2018-01-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what guidance her Department has issued to jobcentres on processing claimants who have moved from one job centre catchment area to another, particularly when a claimant moves to or from a universal credit full service rollout area to one that does not yet offer universal credit. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 125116 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-31more like thismore than 2018-01-31
star this property answer text <p>Full guidance is made available to all DWP staff on what action is required when a claimant moves to a different area. To assist with this process, claimants are made aware of what steps they need to take to ensure that there are no delays in their payments. Work coaches and colleagues in service centres work hard to ensure that any errors made are kept to a minimum and rectified promptly.</p><p> </p><p>If a claimant moves out of a postcode area where Universal Credit Full Service is delivered into a postcode area where it is not, their Universal Credit Full Service claim will remain open.</p><p> </p><p>Their previous office would retain ownership of their records and, in collaboration with the new site, work with the claimant to move them closer to or into work. The claim would then transfer fully when the new office the claimant is now attending begins to deliver Universal Credit Full Service.</p><p> </p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN 125113 remove filter
star this property question first answered
less than 2018-01-31T16:28:38.523Zmore like thismore than 2018-01-31T16:28:38.523Z
star this property answering member
4014
unstar this property label Biography information for Alok Sharma more like this
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this