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806648
star this property registered interest false more like this
star this property date less than 2017-12-14more like thismore than 2017-12-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the average waiting time was for claimants of universal credit from (a) the opening of a universal credit account and (b) an interview at a job centre to the first payment of universal credit. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 119724 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-12-20more like thismore than 2017-12-20
star this property answer text <p>The information is not available in the format requested. However, we do have data for the declaration date to payment date.</p><p> </p><p>Data published on 2 October 2017 shows that, 81% of new Universal Credit households received their first payment in full and on time. Across the whole of Universal Credit 92% of all households received full payment on time. The published data can be found here. <a href="https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017" target="_blank">https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017</a></p><p> </p><p>The policy intention is that claimants receive the first payment 5 weeks after their date of entitlement (6 weeks if waiting days are served). This mirrors the world of work and allows for time in which to gather information about a claimant’s earnings.</p><p> </p><p>Our internal data shows that for those cases where full payment has not been made, around a sixth, have not signed their Claimant Commitment or passed identity checks . The others have outstanding verification issues, for example, housing, self-employed earnings and child-care costs.</p><p> </p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-12-20T15:43:01.1Zmore like thismore than 2017-12-20T15:43:01.1Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
806662
star this property registered interest false more like this
star this property date less than 2017-12-14more like thismore than 2017-12-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether he has received any representations on technical and administration problems regarding the transfer of claimants from employment and support allowance to universal credit. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 119738 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-12-20more like thismore than 2017-12-20
star this property answer text <p>Our Ministerial Correspondence Team has not received any letters relating to claimants facing technical or administrative problems when transferring from Employment and Support Allowance (ESA) to Universal Credit.</p><p>However, Universal Credit Programme colleagues have received representations from various customer support groups seeking clarification of the ESA to UC journey for their service users. These concerns have been raised informally at engagement events as well as through more formal routes into the Programme.</p><p> </p><p>As a result, the Department has worked to produce a set of communications, to help local partnership managers better explain the ESA to UC journey to our stakeholders.</p><p>In addition we are improving the learning for work coaches and case managers to better understand the process and how to support claimants effectively.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-12-20T15:41:04.527Zmore like thismore than 2017-12-20T15:41:04.527Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
808820
star this property registered interest false more like this
star this property date less than 2017-12-18more like thismore than 2017-12-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether some universal credit claimants are being required to attend in-person appointments to reset their universal credit login details; and if he will ensure that all universal credit claimants are able to amend their account details using online portals. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 119929 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-12-21more like thismore than 2017-12-21
star this property answer text <p>Currently, Universal Credit requires claimants to attend the Jobcentre for a face to face interview to reset their Universal Credit login in details. We plan to automate this process in the very near future.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-12-21T15:14:08.29Zmore like thismore than 2017-12-21T15:14:08.29Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810714
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 December 2017 to Question 119929 on universal credit, when the automated system will be be operational. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121059 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>In order to roll out Universal Credit safely and securely, improvements are built into the Universal Credit IT system using a test and learn approach. We learn from our data and research before features are considered, approved and progressed. Implementing the automated system is important to us and will be prioritised in due course.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:54:52.88Zmore like thismore than 2018-01-08T15:54:52.88Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810716
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres: Closures more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many jobcentre premises were closed in 2017, including centres that were merged with larger jobcentres or co-located in other government buildings. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121061 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>Since the Written Ministerial Statement laid out in Parliament on 5 July 2017 confirming our plan to rationalise the DWP estate, the Department has closed 46 jobcentres up to and including 20 December 2017.</p><p> </p><p>The staff and services from 26 jobcentres have merged into nearby, larger Jobcentre offices, and there have been 20 co-locations with Local Authorities.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:51:12.083Zmore like thismore than 2018-01-08T15:51:12.083Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
810717
star this property registered interest false more like this
star this property date less than 2017-12-21more like thismore than 2017-12-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate he has made of the average distance a claimant travels to reach their nearest job centre for an appointment; and what the average distance is in rural areas. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen remove filter
star this property uin 121062 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-08more like thismore than 2018-01-08
star this property answer text <p>DWP does not collect information on the travel times and distances for individual claimants.</p><p> </p><p>When DWP looked at proposed jobcentre closures, there was a reasonable expectation that claimants can travel 3 miles or 20 minutes by public transport to a new jobcentre location from their existing jobcentre.</p><p> </p><p>There are large areas of the country where claimants have always travelled further than this.</p><p> </p><p>If claimants are experiencing any difficulties with accessing DWP services, they should discuss their issues with their work coach who will be happy to help overcome any issues affecting their claim or work search.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2018-01-08T15:44:45.747Zmore like thismore than 2018-01-08T15:44:45.747Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds remove filter
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this