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519378
star this property registered interest false more like this
star this property date less than 2016-05-18more like thismore than 2016-05-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many pieces of recording equipment are available in each region of the UK for the purposes of recording work capability assessments. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 37212 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-05-23more like thismore than 2016-05-23
unstar this property answer text <p>Centre for Health and Disability Assessments offer audio recordings to customers who request them in advance, or on the day, and recording machines are now available at every assessment centre. For every 10,000 Work Capability Assessments completed the Department receives an average of 66 requests for an audio recorded assessment.</p><p> </p><p>There are currently 24 audio-recording machines in Scotland and the North East; 43 in North and Central England; 39 in Wales and the West, and; 22 in London and South England, totalling 128 for Great Britain.</p><p><strong> </strong></p><p>(Source: Centre for Health Disability Assessments)</p> more like this
star this property answering member constituency Witham more like this
star this property answering member printed Priti Patel more like this
star this property question first answered
less than 2016-05-23T16:40:20.437Zmore like thismore than 2016-05-23T16:40:20.437Z
star this property answering member
4066
star this property label Biography information for Priti Patel more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
517250
star this property registered interest false more like this
star this property date less than 2016-05-03more like thismore than 2016-05-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many work capability assessments have been cancelled or rearranged in each of the last five years; and what the (a) shortest, (b) average and (c) longest period of time was before such an appointment was rearranged. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 36280 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-05-09more like thismore than 2016-05-09
unstar this property answer text <p>Around 55% of all cancelled appointments are customer instigated cancellations.</p><p> </p><p>On 1 March 2015, a new provider took over the Work Capability Assessment contract in which the Department had set a far higher target for face-to-face assessments than that for the previous contract holder. In order to achieve its target the new provider increased the number of assessments undertaken by 29% over that undertaken in the previous year. This led to more people being seen more quickly but with a subsequent rise in the number of cancellations.</p><p> </p><p>Cancelled/Re-arranged Work Capability Assessments in the last five years are shown in the table below:</p><p> </p><table><tbody><tr><td><p>Period</p></td><td><p>Number of Cancelled Appointments</p></td></tr><tr><td><p>1 May 2011 to 30 Apr 2012</p></td><td><p>377,122</p></td></tr><tr><td><p>1 May 2012 to 30 Apr 2013</p></td><td><p>509,653</p></td></tr><tr><td><p>1 May 2013 to 30 Apr 2014</p></td><td><p>398,133</p></td></tr><tr><td><p>1 May 2014 to 30 Apr 2015</p></td><td><p>333,990</p></td></tr><tr><td><p>1 May 2015 to 30 Apr 2016</p></td><td><p>505,950</p></td></tr></tbody></table><p> </p><p>(Source: Centre for Health Disability Assessments)</p><p> </p><p>Information on the shortest, average and longest period of time before appointments are re-arranged is not readily available and to provide it would incur disproportionate cost.</p>
star this property answering member constituency Witham more like this
star this property answering member printed Priti Patel more like this
star this property question first answered
less than 2016-05-09T16:35:11.093Zmore like thismore than 2016-05-09T16:35:11.093Z
star this property answering member
4066
star this property label Biography information for Priti Patel more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
851618
star this property registered interest false more like this
star this property date less than 2018-02-28more like thismore than 2018-02-28
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will place a copy of the routine oral questions asked during face-to-face medical assessments for (a) personal independence payment and (b) employment and support allowance in the Library. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 130381 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-03-05more like thismore than 2018-03-05
unstar this property answer text <p>There is no set script or bank of questions that Healthcare Professionals ask during face-to-face assessments for Employment and Support Allowance or Personal Independence Payment (PIP). The assessments are conducted in line with the guidance available to the Health Professionals: the PIP Assessment Guide, Part 1 (<a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/684001/pip-assessment-guide-part-1-assessment-process.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/684001/pip-assessment-guide-part-1-assessment-process.pdf</a>); and the Work Capability Assessment Handbook (<a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/634850/wca-handbook.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/634850/wca-handbook.pdf</a>).</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-03-05T15:07:07.26Zmore like thismore than 2018-03-05T15:07:07.26Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
750667
star this property registered interest false more like this
star this property date less than 2017-07-11more like thismore than 2017-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce the time taken to obtain an assessment for employment and support allowance. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 4312 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2017-07-17more like thismore than 2017-07-17
unstar this property answer text <p>Since the Centre for Health and Disability Assessments took over the contract to carry out assessments in March 2015, they have made a number of improvements to claimants’ experience of assessments, including:</p><p> </p><ul><li>Increasing the number of Healthcare Professionals by around 70% since the start of the contract, thereby ensuring that claimants go through the assessment process more quickly; and,</li><li>Increasing the number of assessment rooms used so that they can see more people at more locations.</li></ul><p> </p><p>As a result of these improvements, the time taken from referral to the supplier to the claimant receiving a face-to-face Work Capability Assessment has more than halved since the start of the contract.</p> more like this
star this property answering member constituency Portsmouth North more like this
star this property answering member printed Penny Mordaunt more like this
star this property question first answered
less than 2017-07-17T10:56:45.513Zmore like thismore than 2017-07-17T10:56:45.513Z
star this property answering member
4017
star this property label Biography information for Penny Mordaunt more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
750670
star this property registered interest false more like this
star this property date less than 2017-07-11more like thismore than 2017-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) average and (c) longest waiting time was for an assessment for employment and support allowance in the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 4394 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2017-07-17more like thismore than 2017-07-17
unstar this property answer text <p>The information requested is not readily available. A programme of work is currently underway to look into what information on ESA waiting times is available to publish as official statistics on the ESA-WCA process. When a decision has been made DWP Statisticians will pre-announce the statistics in accordance with the UKSA release protocols.</p><p> </p><p>The Labour Market statisticians are currently working on producing some published statistics based on the Median clearance times for the initial part of the customer journey.</p> more like this
star this property answering member constituency Portsmouth North more like this
star this property answering member printed Penny Mordaunt more like this
star this property question first answered
less than 2017-07-17T16:31:01.027Zmore like thismore than 2017-07-17T16:31:01.027Z
star this property answering member
4017
star this property label Biography information for Penny Mordaunt more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
919195
star this property registered interest false more like this
star this property date less than 2018-06-07more like thismore than 2018-06-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether she plans to issue revised guidance on work capability assessments. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 151092 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-06-14more like thismore than 2018-06-14
unstar this property answer text <p>Work Capability Assessment (WCA) guidance is available via the WCA Handbook, available on Gov.uk. This document is reviewed regularly and an updated version will be published during Summer 2018.</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-06-14T09:08:21.46Zmore like thismore than 2018-06-14T09:08:21.46Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
519376
star this property registered interest false more like this
star this property date less than 2016-05-18more like thismore than 2016-05-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the Answer of 9 May 2016 to Question 36280, for what reasons work capability assessments have been cancelled. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 37214 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-05-23more like thismore than 2016-05-23
unstar this property answer text <p>Work Capability Assessments can be cancelled for a wide variety of reasons linked to the need for matching the customer’s own requirements with the availability of all those parts necessary for an assessment to take place. Over half of all cancellations are customer instigated cancellations.</p><p> </p><p>Where the cancellations are instigated by DWP we will rearrange the appointment at a convenient time for the customer.</p> more like this
star this property answering member constituency Witham more like this
star this property answering member printed Priti Patel more like this
star this property question first answered
less than 2016-05-23T16:53:00.89Zmore like thismore than 2016-05-23T16:53:00.89Z
star this property answering member
4066
star this property label Biography information for Priti Patel more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
519375
star this property registered interest false more like this
star this property date less than 2016-05-18more like thismore than 2016-05-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Work Capability Assessment remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the Answer of 9 May 2016 to Question 36280, how many people are waiting for a rearranged work capability assessment having had their initial appointment cancelled. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field remove filter
star this property uin 37213 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-05-24more like thismore than 2016-05-24
unstar this property answer text <p>On 19 May 2016, there were a total of 28,420 people waiting to attend a rearranged work capability assessment having had their initial appointment cancelled of which 17,019 have a new appointment already allocated.</p> more like this
star this property answering member constituency Witham more like this
star this property answering member printed Priti Patel more like this
star this property question first answered
less than 2016-05-24T13:09:04.667Zmore like thismore than 2016-05-24T13:09:04.667Z
star this property answering member
4066
star this property label Biography information for Priti Patel more like this
star this property previous answer version
228
star this property answering member constituency Witham more like this
star this property answering member printed Priti Patel more like this
star this property answering member
4066
star this property label Biography information for Priti Patel more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this