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<p>As set out in the Department’s 2022/23 Annual Report and Accounts (page 308 to
310), DWP uses a range of advanced analytics to identify patterns in claims that could
suggest fraud or error, so that these claims can be reviewed by relevant DWP teams
including Targeted Case Review agents. The final decision on benefit entitlement is
made by a human caseworker.</p><p> </p><p>The National Audit Office confirm that DWP
have governance and processes in place to monitor the bias of these models.</p>
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