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47735
unstar this property registered interest false more like this
star this property date less than 2014-04-08more like thismore than 2014-04-08
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the early operational performance of each private sector company providing personal independence payments assessments. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane remove filter
star this property uin 195828 remove filter
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-28more like thismore than 2014-04-28
star this property answer text <p> </p><p>Personal independence payment (PIP) is a new benefit and processes are currently bedding in. The Department's contracts with Capita and Atos Healthcare for the delivery of assessments for personal independence payment include a full set of service level agreements setting out the Department's expectations for service delivery, including quality of assessments and the number of days to provide advice to the Department.</p><p> </p><p> </p><p> </p><p>Officials meet regularly with both assessment providers to discuss performance. We are closely monitoring their progress against the Department's expectations for service delivery and are taking action to drive up performance where this does not meet the required standards. In particular, for both providers, the end-to-end process for many claimants is taking significantly longer than originally anticipated. We are working with the providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. Special rules claims for terminally ill claimants are dealt with urgently by our assessment providers. The latest published statistics show that over 99% of people with terminal illnessess who have applied have been awarded the benefit, which means over 9,500 terminally ill claimants are now receiving personal independence payment.</p><p> </p><p> </p><p> </p><p>Although limited data has started to feed through, we need to wait until the Department has quality assured, meaningful figures for publication. We intend to publish official statistics on PIP from spring 2014 in line with our publication strategy. An ad-hoc release of PIP information was published on 11 February 2014.</p><p> </p><p />
star this property answering member constituency Hemel Hempstead more like this
star this property answering member printed Mike Penning more like this
star this property grouped question UIN
195868 more like this
195870 more like this
star this property question first answered
less than 2014-04-28T12:00:00.00Zmore like thismore than 2014-04-28T12:00:00.00Z
star this property answering member
1528
star this property label Biography information for Sir Mike Penning more like this
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this