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901389
star this property registered interest false more like this
star this property date less than 2018-05-10more like thismore than 2018-05-10
star this property answering body
Treasury more like this
star this property answering dept id 14 remove filter
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Royal Bank of Scotland: Small Businesses more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, with reference to the oral contribution of the Economic Secretary to the Treasury of 10 March 2018, Official Report, column 978, what compensation he proposes be provided to the small business customers of Royal Bank of Scotland who were subject to inappropriate behaviour by that company. more like this
star this property tabling member constituency Sefton Central more like this
star this property tabling member printed
Bill Esterson remove filter
star this property uin 142837 remove filter
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-05-15more like thismore than 2018-05-15
star this property answer text <p>In November 2016 the Royal Bank of Scotland (RBS) established a complaints process for small and medium-sized enterprises in their Global Restructuring Group (GRG) between 2008-2013, overseen by an independent third party, and took the decision to automatically refund complex fees paid by relevant customers to GRG during that period. RBS have set aside £400m for this scheme.</p><p> </p><p>Following a meeting with the Chief Executive of RBS I received a letter on 9 May stating that RBS have also committed to setting up an independent appeal process for consequential loss claims under the redress scheme.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2018-05-15T13:44:25.69Zmore like thismore than 2018-05-15T13:44:25.69Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4061
unstar this property label Biography information for Bill Esterson more like this