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681377

	registered interest
	date	30/01/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Child Support Agency: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many peopled waited more than (a) six months, (b) nine months and (c) 12 months for the Independent Care Examiner to process their complaint about the Child Support Agency.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	62317
	answer	answer is ministerial correction date of answer 07/02/2017 answer text <p>Once a complaint has been accepted for investigation, the ICE Office will consider whether a solution to the complaint can be brokered with the relevant department or its supplier and the complainant – known as “resolution”. If it is not possible to resolve the complaint, the case papers will be requested and the case will be allocated to an Investigation Case Manager.</p><p> </p><p>Following a review of the evidence, it may be possible for the Investigation Case Manager to “settle” the complaint if the relevant department or its supplier agrees to action that satisfies the complainant. If the complaint cannot be settled, the ICE will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>In the 2016 calendar year the average time taken to process complaints relating to the Child Support Agency, from the point the complaint was accepted for investigation to case closure, was 53 weeks.</p><p> </p><table><tbody><tr><td colspan="2"><p><strong>Time taken to process Child Support Agency complaints during the 2016 calendar year</strong></p></td></tr><tr><td><p>Less than six months</p></td><td><p>49</p></td></tr><tr><td><p>More than six months (but less than nine)</p></td><td><p>11</p></td></tr><tr><td><p>More than nine months (but less than 12)</p></td><td><p>76</p></td></tr><tr><td><p>More than 12 months</p></td><td><p>265</p></td></tr></tbody></table><p> </p><p>Resources for the Independent Case Examiner’s Office are reviewed annually.</p><p> </p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes grouped question UIN 62316 62433 question first answered 07/02/2017 16:04:45 answering member 4048 label Biography information for Caroline Nokes
	tabling member	4122 label Biography information for Alex Cunningham

682426

	registered interest
	date	31/01/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Child Support Agency: Appeals
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if he will increase resources for the Independent Care Examiner to enable it to deal with Child Support Agency appeal cases in a timely manner.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	62433
	answer	answer is ministerial correction date of answer 07/02/2017 answer text <p>Once a complaint has been accepted for investigation, the ICE Office will consider whether a solution to the complaint can be brokered with the relevant department or its supplier and the complainant – known as “resolution”. If it is not possible to resolve the complaint, the case papers will be requested and the case will be allocated to an Investigation Case Manager.</p><p> </p><p>Following a review of the evidence, it may be possible for the Investigation Case Manager to “settle” the complaint if the relevant department or its supplier agrees to action that satisfies the complainant. If the complaint cannot be settled, the ICE will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>In the 2016 calendar year the average time taken to process complaints relating to the Child Support Agency, from the point the complaint was accepted for investigation to case closure, was 53 weeks.</p><p> </p><table><tbody><tr><td colspan="2"><p><strong>Time taken to process Child Support Agency complaints during the 2016 calendar year</strong></p></td></tr><tr><td><p>Less than six months</p></td><td><p>49</p></td></tr><tr><td><p>More than six months (but less than nine)</p></td><td><p>11</p></td></tr><tr><td><p>More than nine months (but less than 12)</p></td><td><p>76</p></td></tr><tr><td><p>More than 12 months</p></td><td><p>265</p></td></tr></tbody></table><p> </p><p>Resources for the Independent Case Examiner’s Office are reviewed annually.</p><p> </p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes grouped question UIN 62316 62317 question first answered 07/02/2017 16:04:45 answering member 4048 label Biography information for Caroline Nokes
	tabling member	4122 label Biography information for Alex Cunningham

681376

	registered interest
	date	30/01/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Child Support Agency: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the average time taken by the Independent Case Examiner to process a complaint relating to the Child Support Agency.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	62316
	answer	answer is ministerial correction date of answer 07/02/2017 answer text <p>Once a complaint has been accepted for investigation, the ICE Office will consider whether a solution to the complaint can be brokered with the relevant department or its supplier and the complainant – known as “resolution”. If it is not possible to resolve the complaint, the case papers will be requested and the case will be allocated to an Investigation Case Manager.</p><p> </p><p>Following a review of the evidence, it may be possible for the Investigation Case Manager to “settle” the complaint if the relevant department or its supplier agrees to action that satisfies the complainant. If the complaint cannot be settled, the ICE will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>In the 2016 calendar year the average time taken to process complaints relating to the Child Support Agency, from the point the complaint was accepted for investigation to case closure, was 53 weeks.</p><p> </p><table><tbody><tr><td colspan="2"><p><strong>Time taken to process Child Support Agency complaints during the 2016 calendar year</strong></p></td></tr><tr><td><p>Less than six months</p></td><td><p>49</p></td></tr><tr><td><p>More than six months (but less than nine)</p></td><td><p>11</p></td></tr><tr><td><p>More than nine months (but less than 12)</p></td><td><p>76</p></td></tr><tr><td><p>More than 12 months</p></td><td><p>265</p></td></tr></tbody></table><p> </p><p>Resources for the Independent Case Examiner’s Office are reviewed annually.</p><p> </p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes grouped question UIN 62317 62433 question first answered 07/02/2017 16:04:44 answering member 4048 label Biography information for Caroline Nokes
	tabling member	4122 label Biography information for Alex Cunningham

1387859

	registered interest
	date	14/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many planned maintenance shutdowns there were on oil and gas installations on the UK Continental Shelf in (a) 2018, (b) 2019, (c) 2020 and (d) 2021 to date.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	92926
	answer	answer is ministerial correction date of answer 05/01/2022 answer text <p>The Health and Safety Executive (HSE) does not routinely collect information on planned maintenance shutdowns on a yearly basis. There is no legal duty for operators on the UK Continental Shelf to inform HSE of this information, however it is held at a company level.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/01/2022 12:08:20 answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham

1404936

	registered interest
	date	20/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Employment and Support Allowance: Tees Valley
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 January 2022 to Question 105509, what her timeframe is for providing the number of people affected by the underpayment of benefits in (a) Stockton North constituency and (b) the Tees Valley Combined Authority area.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	108521
	answer	answer is ministerial correction date of answer 25/01/2022 answer text <p>The Department published an update on the exercise to correct past ESA underpayments on Gov.uk on 8 July 2021. This reported that as of 1 June 2021, of the 600,000 cases checked, 118,000 arrears payments have been made totalling £613 million. This report showed the numbers of cases paid arrears at a national level only as the data was not available at sub-national level at that time. The Department is investigating the feasibility of providing this analysis at a constituency level and will pre-announce any upcoming publication in line with normal statistical practices.</p><p> </p><p /> answering member constituency Norwich North answering member printed Chloe Smith question first answered 25/01/2022 17:50:46 answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham

1388608

	registered interest
	date	16/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 November 2021 to Question 80980 on Offshore Industry: Continental Shelf, if she will provide a copy of the HSE’s detailed questions to production installation duty holders regarding the specific impact of pandemic-related down-manning on maintenance and inspection backlogs.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	94352
	answer	answer is ministerial correction date of answer 05/01/2022 answer text <p>A copy of the Health and Safety Executive’s Question Set, as referred to in the answer to Question 80980, is attached.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/01/2022 18:05:12 answering member 1609 label Biography information for Chloe Smith attachment 1 file name HSE Pandemic Maintenance Backlog Questions.pdf title HSE Pandemic Maintenance Backlog Questions
	tabling member	4122 label Biography information for Alex Cunningham

1388611

	registered interest
	date	16/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 November 2021 to Question 80980 on Offshore Industry: Continental Shelf, if she will provide the duty holders that worked with HSE on alternative ways of carrying out safety critical maintenance work; and what the outcomes were of that work.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	94355
	answer	answer is ministerial correction date of answer 12/01/2022 answer text <p>Although many duty holders undertook extended maintenance shutdowns in 2021, these were often not enough to eliminate the backlog issues. As well as through its day-to-day regulatory activities, the Health and Safety Executive (HSE) also impacts on offshore safety through membership of working groups. One of these is the Asset Integrity Task Group (AITG). AITG members include Apache, BP, CNOOC, CNR, Repsol Sinopec, TAQA as well as the Oil and Gas Authority and Oil and Gas UK. The AITG’s current key focus relates to addressing asset integrity issues, including maintenance backlog, through a more effective focus on Process Safety Leadership. The offshore industry signed up to improving its approach to Process Safety Leadership at the Oil and Gas UK’s Health &amp; Safety Conference in 2019.</p><p> </p><p>Outcomes of HSE’s working on alternative means than traditional shutdowns to address maintenance backlogs, include the recognition by industry that a move towards more sustained asset integrity campaigns for late life installations is required. Potential solutions include increasing the size of the offshore workforce using flotels or jack-up drilling rigs in accommodation mode alongside production installations and more frequent maintenance campaigns; more extended shutdowns and Floating Production Storage and Offloading vessel (FPSOs) being taken off station for extensive maintenance that cannot be done offshore.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 12/01/2022 11:38:32 answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham

1388612

	registered interest
	date	16/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 November 2021 to Question 80980 on Offshore Industry: Continental Shelf, if she will publish the types of enforcement action the HSE took where backlogs were not being manged safely; and if she will provide to which installations those actions applied.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	94356
	answer	answer is ministerial correction date of answer 12/01/2022 answer text <p>HSE does not record its enforcement actions specifically in relation to “maintenance backlogs”. A search of HSE’s database has revealed that since the start of the initial pandemic lockdown in March 2020, there have been 112 interventions that have looked at maintenance management, including backlog, and have resulted in enforcement action in the form of letters and notices. A table showing the actions in relation to installations and their duty holders is attached.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 12/01/2022 11:14:32 question first ministerially corrected 12/01/2022 16:57:58 answering member 1609 label Biography information for Chloe Smith attachment 1 file name 94356 attachment.pdf title Attachment for 94356 previous answer version 42538 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham

1388610

	registered interest
	date	16/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 November 2021 to Question 80980 on Offshore Industry: Continental Shelf, what steps she is taking to ensure that staffing levels are not reduced below that required to safely operate installations on the UKCS.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	94354
	answer	answer is ministerial correction date of answer 11/01/2022 answer text <p>The UKCS safety case regime requires all offshore duty holders to demonstrate to the Health and Safety Executive (HSE) they can comply with safety legislation. Every UKCS offshore installation has an accepted safety case. HSE has a targeted intervention plan which involves testing the assertions made in safety cases. All duty holders must continue to demonstrate they are operating in compliance with their accepted safety case, and this includes the potential impact of reducing personnel numbers offshore for whatever reason. HSE’s interventions have covered duty holders’ continued ability to comply with legal requirements irrespective of whatever changes in offshore personnel levels they make.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 11/01/2022 14:29:22 answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham

1388609

	registered interest
	date	16/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Offshore Industry: Continental Shelf
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 November 2021 to Question 80980 on Offshore Industry: Continental Shelf, what the percentage increase was in the maintenance backlogs based on the data provided to the HSE.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	94353
	answer	answer is ministerial correction date of answer 12/01/2022 answer text <p>The data provided to the Health and Safety Executive (HSE) indicates that there has been a distinct increasing trend in maintenance backlogs. Operators record and classify their maintenance backlog figures according to their own safety management systems. There is no legal requirement for operators to be record it in a particular way. This means that it is difficult and potentially misleading to compare the maintenance figures for different operators in absolute terms. What is clear though is that there is a clear trend of an increase in maintenance backlog among UKCS operators. HSE’s focus is on how effectively operators risk manage their backlogs until they have dealt with them.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 12/01/2022 17:48:43 answering member 1609 label Biography information for Chloe Smith
	tabling member	4122 label Biography information for Alex Cunningham