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tabling member › label	Biography information for Wera Hobhouse
answer › date of answer	2024-01-16

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1680851

registered interest

date

09/01/2024

answering body

Department for Energy Security and Net Zero

answering dept id

215

answering dept short name

Energy Security and Net Zero

answering dept sort name

Energy Security and Net Zero

hansard heading

Energy: Meters

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to help ensure that prepayment meters are not involuntarily installed in people's homes.

tabling member constituency

Bath

tabling member printed

Wera Hobhouse

uin

8804

answer

is ministerial correction

date of answer

16/01/2024

answer text

Prepayment meters can continue to play a role in the market, however it is important that the rules around their use are sufficient to protect consumers and are properly enforced. Involuntary installations should only ever be a last resort for managing customer debts. Ofgem implemented new rules regarding the involuntary installation of prepayment meters on 8th November and suppliers must refrain from all involuntary installations for high-risk customers. The Government will continue to work closely with Ofgem and industry to see that the new rules lead to positive changes for consumers and won't hesitate to intervene again if necessary.

answering member constituency

Derby North

answering member printed

Amanda Solloway

question first answered

16/01/2024 11:45:10

answering member

4372

	label	Biography information for Amanda Solloway

tabling member

4602

	label	Biography information for Wera Hobhouse