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885271
unstar this property registered interest true more like this
star this property date less than 2018-04-17more like thismore than 2018-04-17
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Virgin Media more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, whether he is able to intervene in circumstances in which Virgin Media fails to provide telecommunication services to a charitable organisation within a reasonable timeframe. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 136136 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-04-25more like thismore than 2018-04-25
star this property answer text <p>Using the new powers in the Digital Economy Act 2017, Ofcom has introduced, amongst other actions, an Automatic Compensation Scheme that will benefit around 90% of landline and broadband customers in the UK from early 2019. As part of this scheme, if a provider promises a residential customer to start a new service on a particular date, but fails to do so, they will have to pay £5 for each calendar day of delay. For business customers, Ofcom is also introducing new rules to ensure all SMEs are given clearer, more detailed information upfront about what service quality to expect. This includes whether they can claim compensation when problems occur.</p><p> </p><p>At present, if the charitable organisation has a customer relationship with Virgin Media, the complaint for failing to provide telecommunication services can be pursued with Virgin Media. If Virgin Media are unable to resolve the situation within eight weeks, or where the complaint reaches deadlock, the case can be referred for alternative dispute resolution (ADR) to the Communications &amp; Internet Services Adjudication Scheme (CISAS), providing it meets the scheme’s eligibility criteria. Further details about their service can be viewed at: https://www.cedr.com/consumer/cisas.</p>
star this property answering member constituency Stourbridge more like this
star this property answering member printed Margot James more like this
star this property question first answered
less than 2018-04-25T14:03:35.337Zmore like thismore than 2018-04-25T14:03:35.337Z
star this property answering member
4115
star this property label Biography information for Margot James more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
1126179
unstar this property registered interest false more like this
star this property date less than 2019-05-13more like thismore than 2019-05-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Brexit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many staff in her Department who were transferred or seconded to work (a) in other departments or (b) on other departmental briefs on preparations for the UK to leave the EU, have since returned to her Department. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 253470 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-21more like thismore than 2019-05-21
star this property answer text <p>The Department for Work and Pensions have transferred/assigned 127 volunteers to other departments to support EU Exit related work, to date 125 have returned. The remaining 2 volunteers will continue to support another department with EU Policy related activity until June/July 2019.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-21T13:03:53.67Zmore like thismore than 2019-05-21T13:03:53.67Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
1126573
unstar this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Sick Leave more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of officials in her Department took sick leave for reasons relating to stress in the last 12 months; what proportion that leave was of total sick leave taken in her Department; and what the cost was to her Department of officials taking sick leave over that period. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 254082 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-22more like thismore than 2019-05-22
star this property answer text <p>The Department recognises its legal duty to protect the health, safety and welfare of our employees; this includes identifying and reducing workplace stressors. Our approach is a holistic one that utilises the Health and Safety Executive (HSE) Management Standards for work related stress and follows key principles to help identify and reduce work place stressors.</p><p> </p><p>2,473 employees took sick leave for reasons relating to stress in the last 12 months which represents 3% of our paid staff. As a percentage, such absences equated to 10.7% of all Working Days Lost due to sickness absence. However, as the Department continues to pay salaries during sickness absence there is no direct financial cost.</p><p> </p><p>Our approach to absence is fair but robust with the emphasis on health promotion and absence prevention. The Department has a range of support from mental health toolkits, stress reduction plans plus tailored support for people who do go off sick or need support through our Employee Assistance Programme which includes counselling.</p><p> </p><p>The Department has 965 Mental Health First Aiders, who provide acute, short-term and structured support to individuals, provide reassurance and signpost colleagues to both DWP and external sources of support as appropriate. Mental Health First Aiders are also provided with continuous professional development and support for their own mental wellbeing.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-22T16:17:12.38Zmore like thismore than 2019-05-22T16:17:12.38Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
1135249
unstar this property registered interest false more like this
star this property date less than 2019-06-27more like thismore than 2019-06-27
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Local Housing Allowance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans the Government has to restore local housing allowance rates to cover the cheapest third of local rents to improve affordability for residents in receipt of that allowance who seek to live in private accommodation. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 270236 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-02more like thismore than 2019-07-02
star this property answer text <p><strong> </strong></p><p>There are no plans to extend or maintain the Benefit Freeze after March 2020. Specific decisions on how to uprate the Local Housing Allowance from April 2020 will form part of the discussions in support of fiscal events later this year.</p><p><strong> </strong></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-02T10:47:16.797Zmore like thismore than 2019-07-02T10:47:16.797Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
855964
unstar this property registered interest false more like this
star this property date less than 2018-03-06more like thismore than 2018-03-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment: Disability more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to his Department's paper, Improving Lives: The Future of Work, Health and Disability, published in November 2017, what steps his Department has taken to (a) establish Community Partners and (b) to increase the number of Disability Employment Advisers by 300. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 131130 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-03-14more like thismore than 2018-03-14
star this property answer text <p>Community Partners and Disability Employment Advisors have been recruited to achieve the ambition set out in the Department’s paper, Improving Lives: The Future of Work, Health and Disability.</p><p>The Department is committed to recruiting around 200 Community Partners and is actively doing so. There are Community Partners in place in every Jobcentre Plus District. 116 Community Partners are currently in post and 38 others have accepted offers of employment. For all remaining posts recruitment is ongoing.</p><p> </p><p>The role of the Community Partner is to support work coaches with their experience and expertise in a full range of disabilities and health issues, including musculoskeletal conditions. Given that Districts are recruiting Community Partners with musculoskeletal expertise where they require it, the Department has no proposals to offer training to Community Partners on that subject.</p><p> </p><p>Each Jobcentre District has been asked to identify the most appropriate mix of Community Partner roles to address local circumstances. In around 10 Districts this has included musculoskeletal-specific Community Partners.</p><p> </p><p>Disability Employment Advisors (DEAs) have been recruited in every country and region of Great Britain. As at February 2018, there are 470 full time equivalent DEAs with an actual headcount above 500 when taking account of part time and dual role workers.</p><p> </p><p>The DEA role has also changed and in partnership with Community Partners and Work Psychologists they are working to improve the capability of all Work Coaches to better support claimants, including those with disabilities.</p><p> </p><p>Disability Employment Advisers have a tailored learning journey that equips them with the skills and knowledge to support work coaches and other DWP staff when they are working with customers with a wide range of health conditions. This includes researching local healthcare and disabled services organisations and identifying sources of support for claimants with physical health conditions.</p><p> </p>
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property grouped question UIN
131131 more like this
131132 more like this
star this property question first answered
less than 2018-03-14T17:42:21.607Zmore like thismore than 2018-03-14T17:42:21.607Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
855965
unstar this property registered interest false more like this
star this property date less than 2018-03-06more like thismore than 2018-03-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment: Disability more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what training his Department plans to offer to (a) Community Partners and (b) Disability Employment Advisers on musculoskeletal health. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 131131 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-03-14more like thismore than 2018-03-14
star this property answer text <p>Community Partners and Disability Employment Advisors have been recruited to achieve the ambition set out in the Department’s paper, Improving Lives: The Future of Work, Health and Disability.</p><p>The Department is committed to recruiting around 200 Community Partners and is actively doing so. There are Community Partners in place in every Jobcentre Plus District. 116 Community Partners are currently in post and 38 others have accepted offers of employment. For all remaining posts recruitment is ongoing.</p><p> </p><p>The role of the Community Partner is to support work coaches with their experience and expertise in a full range of disabilities and health issues, including musculoskeletal conditions. Given that Districts are recruiting Community Partners with musculoskeletal expertise where they require it, the Department has no proposals to offer training to Community Partners on that subject.</p><p> </p><p>Each Jobcentre District has been asked to identify the most appropriate mix of Community Partner roles to address local circumstances. In around 10 Districts this has included musculoskeletal-specific Community Partners.</p><p> </p><p>Disability Employment Advisors (DEAs) have been recruited in every country and region of Great Britain. As at February 2018, there are 470 full time equivalent DEAs with an actual headcount above 500 when taking account of part time and dual role workers.</p><p> </p><p>The DEA role has also changed and in partnership with Community Partners and Work Psychologists they are working to improve the capability of all Work Coaches to better support claimants, including those with disabilities.</p><p> </p><p>Disability Employment Advisers have a tailored learning journey that equips them with the skills and knowledge to support work coaches and other DWP staff when they are working with customers with a wide range of health conditions. This includes researching local healthcare and disabled services organisations and identifying sources of support for claimants with physical health conditions.</p><p> </p>
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property grouped question UIN
131130 more like this
131132 more like this
star this property question first answered
less than 2018-03-14T17:42:21.667Zmore like thismore than 2018-03-14T17:42:21.667Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
855966
unstar this property registered interest false more like this
star this property date less than 2018-03-06more like thismore than 2018-03-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment: Disability more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many musculoskeletal-specific community partner roles he plans to establish. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 131132 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-03-14more like thismore than 2018-03-14
star this property answer text <p>Community Partners and Disability Employment Advisors have been recruited to achieve the ambition set out in the Department’s paper, Improving Lives: The Future of Work, Health and Disability.</p><p>The Department is committed to recruiting around 200 Community Partners and is actively doing so. There are Community Partners in place in every Jobcentre Plus District. 116 Community Partners are currently in post and 38 others have accepted offers of employment. For all remaining posts recruitment is ongoing.</p><p> </p><p>The role of the Community Partner is to support work coaches with their experience and expertise in a full range of disabilities and health issues, including musculoskeletal conditions. Given that Districts are recruiting Community Partners with musculoskeletal expertise where they require it, the Department has no proposals to offer training to Community Partners on that subject.</p><p> </p><p>Each Jobcentre District has been asked to identify the most appropriate mix of Community Partner roles to address local circumstances. In around 10 Districts this has included musculoskeletal-specific Community Partners.</p><p> </p><p>Disability Employment Advisors (DEAs) have been recruited in every country and region of Great Britain. As at February 2018, there are 470 full time equivalent DEAs with an actual headcount above 500 when taking account of part time and dual role workers.</p><p> </p><p>The DEA role has also changed and in partnership with Community Partners and Work Psychologists they are working to improve the capability of all Work Coaches to better support claimants, including those with disabilities.</p><p> </p><p>Disability Employment Advisers have a tailored learning journey that equips them with the skills and knowledge to support work coaches and other DWP staff when they are working with customers with a wide range of health conditions. This includes researching local healthcare and disabled services organisations and identifying sources of support for claimants with physical health conditions.</p><p> </p>
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property grouped question UIN
131130 more like this
131131 more like this
star this property question first answered
less than 2018-03-14T17:42:21.717Zmore like thismore than 2018-03-14T17:42:21.717Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
882246
unstar this property registered interest false more like this
star this property date less than 2018-04-16more like thismore than 2018-04-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment and Support Allowance: Motor Neurone Disease more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of people in receipt of the upper rate of employment support allowance who have died of motor neurone disease since October 2016. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 135350 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-04-20more like thismore than 2018-04-20
star this property answer text <p>The Department does not hold information on cause of death.</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-04-20T14:55:33.793Zmore like thismore than 2018-04-20T14:55:33.793Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
882248
unstar this property registered interest false more like this
star this property date less than 2018-04-13more like thismore than 2018-04-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Personal Independence Payment: Motor Neurone Disease more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of granting indefinite personal independence payment awards to people diagnosed with motor neurone disease. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 135356 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-04-23more like thismore than 2018-04-23
star this property answer text <p>Reviews of Personal Independence Payment (PIP), which can be paid at one of eight rates, are a key part of the benefit and ensure that not only do awards remain correct where needs may change, including increasing, but that we also maintain contact with the claimant, both features missing from its predecessor Disability Living Allowance. Importantly, the length of an award is based on an individual’s circumstances and can vary from nine months to an on-going award, with a light touch review at the ten year point.</p><p> </p><p>We are aware through discussion with stakeholders such as the Motor Neurone Disease Association, that some people are not receiving an award duration that is appropriate to their condition and needs arising. We are, therefore, currently developing improved guidance to ensure that those with severe and/or progressive conditions, who are awarded the highest level of PIP, get an award duration that is appropriate and avoids unnecessary reviews. Once we have written the new guidance we will take that through a process of testing to ensure it works effectively and is delivering as intended.</p>
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-04-23T10:52:29.807Zmore like thismore than 2018-04-23T10:52:29.807Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter
889968
unstar this property registered interest false more like this
star this property date less than 2018-04-23more like thismore than 2018-04-23
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment Support Allowance: Motor Neurone Disease more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 April 2018 to Question 135350, if she will estimate the number of people in receipt of the upper rate of employment support allowance who have died of motor neurone disease since October 2016. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 137020 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-05-01more like thismore than 2018-05-01
star this property answer text <p>The Department does not hold information on cause of death and has no plans to collect this information.</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-05-01T16:46:17.147Zmore like thismore than 2018-05-01T16:46:17.147Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
151
star this property label Biography information for Tom Brake remove filter