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165910
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2014-11-25
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
unstar this property hansard heading Revenue and Customs more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what the average length of time taken to answer calls to tax credit helplines was in the last 12 months. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 215872 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-28more like thismore than 2014-11-28
star this property answer text <p>HM Revenue and Customs (HMRC) publishes quarterly information about our telephony performance, which is available on GOV.UK: <br><br>www.gov.uk/government/publications/business-plan-indicators</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2014-11-28T14:35:43.863Zmore like thismore than 2014-11-28T14:35:43.863Z
star this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
155581
star this property registered interest false more like this
star this property date less than 2014-11-11more like thismore than 2014-11-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to page 44 of Information about Secondary Legislation Arising from the Child Maintenance and Other Payments Bill, published by his Department in January 2008, if he will publish the report of the evaluation to test the links between payments of child maintenance and client behaviour concerning the repayment of other financial commitments. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 214209 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-17more like thismore than 2014-11-17
star this property answer text <p>The report ‘Child Maintenance and Other Payments Bill: Disclosure of Information to credit reference agencies - exploratory analysis’ was published by the Department in 2008 and a copy is attached.</p> more like this
star this property answering member constituency Thornbury and Yate more like this
star this property answering member printed Steve Webb more like this
star this property question first answered
less than 2014-11-17T12:22:06.047Zmore like thismore than 2014-11-17T12:22:06.047Z
star this property answering member
220
star this property label Biography information for Steve Webb more like this
star this property attachment
1
star this property file name PQ214209 - Disclosure of Information to Credit Reference Agencies Exploratory Analysis.pdf more like this
star this property title Disclosure Information/ Exploratory Analysis more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
142313
star this property registered interest false more like this
star this property date less than 2014-11-06more like thismore than 2014-11-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Welfare State: Reform more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 7 July 2014 to Question 203664, when he plans to start the public consultation on the implementation of section 40 of the Welfare Reform Act 2008. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 213703 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-11more like thismore than 2014-11-11
star this property answer text <p /> <p>I will be making a written ministerial statement soon to address this issue.</p> more like this
star this property answering member constituency Thornbury and Yate more like this
star this property answering member printed Steve Webb more like this
star this property question first answered
less than 2014-11-11T13:59:23.1303267Zmore like thismore than 2014-11-11T13:59:23.1303267Z
star this property answering member
220
star this property label Biography information for Steve Webb more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
142314
star this property registered interest false more like this
star this property date less than 2014-11-06more like thismore than 2014-11-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 7 July 2014 to Question 203665, when he plans to publish a report on the initial findings of the series of behaviour change trials carried out by his Department to test different interventions that tackle barriers that prevent parents making regular child maintenance payments. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 213702 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-11more like thismore than 2014-11-11
star this property answer text <p /> <p>The series of behaviour change trials are now complete, and full evaluation is on-going. Where appropriate, findings will be published once full evaluation is complete. Trials that we have found to be successful are already being considered for wider implementation and we will be incorporating the learning from all our trials into our approach to tackling compliance and arrears.</p> more like this
star this property answering member constituency Thornbury and Yate more like this
star this property answering member printed Steve Webb more like this
star this property question first answered
less than 2014-11-11T13:49:08.2520235Zmore like thismore than 2014-11-11T13:49:08.2520235Z
star this property answering member
220
star this property label Biography information for Steve Webb more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
101974
star this property registered interest false more like this
star this property date less than 2014-10-30more like thismore than 2014-10-30
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property hansard heading Divorce: Internet more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, with reference to the announcement on 23 October 2014 by the Minister of State for Justice and Civil Liberties on more support for separating couples and parents, how much of the new £2 million package will be spent on improving the Government's Sorting Out Separation website. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 212777 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-04more like thismore than 2014-11-04
star this property answer text <p>The Government is committed to making sure that when people separate they do it in the best possible way. Too many people end up fighting expensive and confrontational court battles when they could be helped to resolve their problems outside the courts. However when people do end up in court it is imperative that they have the right advice and information.</p><p> </p><p>The new package of support which I announced on 23 October is aimed at keeping disputes away from court, while those who end up in court will be provided with better support. The £2m funding identified in the announcement will be used to support the increase of legal and practical support for litigants in person in the civil and family courts. This strategy has been agreed with the legal and advice sectors and we are working with them on implementation.</p><p>The funding will not be used to support improvements to the DWP's Sorting out Separation website. This is because we are already working closely with DWP to improve and refine Sorting out Seperation. The DWP has appointed commercial providers with digital expertise to run the new contract for strategic development and improvement of the online service and to raise its profile for online search. MoJ and DWP are working closely with providers as their recommendations are implemented.</p>
star this property answering member constituency Bermondsey and Old Southwark more like this
star this property answering member printed Simon Hughes more like this
star this property question first answered
less than 2014-11-04T16:41:29.2820141Zmore like thismore than 2014-11-04T16:41:29.2820141Z
star this property answering member
194
star this property label Biography information for Simon Hughes more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
101975
star this property registered interest false more like this
star this property date less than 2014-10-30more like thismore than 2014-10-30
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property hansard heading Divorce more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what steps he is taking to integrate the new supporting separated parents in dispute helpline pilot to be run by the Children and Family Court Advisory and Support Service with the Sorting Out Separation Service and the Child Maintenance Options Service operated by the Department for Work and Pensions. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 212778 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-04more like thismore than 2014-11-04
star this property answer text <p>The ‘supporting separated parents in dispute helpline’ pilot is complementary to the online Sorting out Separation information and advice service. However, the pilot is different because it will test the provision of tailored information and signposting based on a telephone discussion with an experienced Children and Family Court Advisory and Support Service (Cafcass) professional. The Cafcass professional will signpost separating parents in dispute to sources of information, advice and support appropriate to their circumstances, which could include Sorting out Separation or the Child Maintenance Options online and telephone service, as appropriate.</p><p> </p><p>Additionally, we are working closely with DWP to improve and refine Sorting out Separation. The DWP has appointed commercial providers with digital expertise to run the new contract for strategic development and improvement of the online service and to raise its profile for online search. MoJ and DWP are working closely with providers as their recommendations are implemented.</p><p> </p>
star this property answering member constituency Bermondsey and Old Southwark more like this
star this property answering member printed Simon Hughes more like this
star this property question first answered
less than 2014-11-04T09:07:21.8867831Zmore like thismore than 2014-11-04T09:07:21.8867831Z
star this property answering member
194
star this property label Biography information for Simon Hughes more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
100021
star this property registered interest false more like this
star this property date less than 2014-10-15more like thismore than 2014-10-15
star this property answering body
Department of Health more like this
star this property answering dept id 17 more like this
star this property answering dept short name Health more like this
star this property answering dept sort name Health more like this
unstar this property hansard heading Home Care Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Health, if he will bring forward proposals to facilitate the portability of home-based care packages between local authorities in different countries in the UK. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 905560 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-21more like thismore than 2014-10-21
star this property answer text <p>Adults with care and support needs should be able to move between countries within the United Kingdom knowing that their care will continue during the move.</p><p> </p><p> </p><p> </p><p>As the care and support systems in the four countries are different, we are developing principles with the Devolved Administrations to ensure continuity of care for people moving.</p><p> </p><p>These should be published in November.</p><p> </p> more like this
star this property answering member constituency North Norfolk more like this
star this property answering member printed Norman Lamb more like this
star this property question first answered
less than 2014-10-21T15:45:44.866352Zmore like thismore than 2014-10-21T15:45:44.866352Z
star this property answering member
1439
star this property label Biography information for Norman Lamb more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
93314
star this property registered interest false more like this
star this property date less than 2014-10-14more like thismore than 2014-10-14
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
unstar this property hansard heading Members: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for the Home Department, when she intends to reply to the letter of 9 September 2014 from the hon. Member for Edinburgh East. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 210428 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-20more like thismore than 2014-10-20
star this property answer text <p>I wrote to the hon. Member separately on this individual case on Monday 13 October.</p><p> </p><p> </p><p> </p> more like this
star this property answering member constituency Old Bexley and Sidcup more like this
star this property answering member printed James Brokenshire more like this
star this property question first answered
less than 2014-10-20T14:08:59.6557789Zmore like thismore than 2014-10-20T14:08:59.6557789Z
star this property answering member
1530
star this property label Biography information for James Brokenshire more like this
star this property previous answer version
22603
star this property answering member constituency Old Bexley and Sidcup more like this
star this property answering member printed James Brokenshire more like this
star this property answering member
1530
star this property label Biography information for James Brokenshire more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
93367
star this property registered interest false more like this
star this property date less than 2014-10-14more like thismore than 2014-10-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Employment and Support Allowance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 July 2014 to Question 205882, what the full cost, including apportioned indirect costs, is of initiating payment of employment and support allowance (ESA) at the assessment rate; what the full cost is of an ESA change; and how many changes ESA claimants require on average per year. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 210313 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-17more like thismore than 2014-10-17
star this property answer text <p /> <p /> <p>Please see the table below:</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Operational Operating Costs</strong></p></td><td><p><strong>Unit Cost</strong></p></td><td><p><strong>Total DWP</strong></p><p><strong>Operating Costs</strong></p></td><td><p><strong>Unit Cost - Total Costs</strong></p></td></tr><tr><td><p><strong>ESA</strong><strong> Claims</strong></p></td><td><p>£21,639,678.74</p></td><td><p>£25.09</p></td><td><p>£59,680,390.98</p></td><td><p>£66.66</p></td></tr><tr><td><p><strong>ESA</strong><strong> Changes (Incl WCA)</strong></p></td><td><p>£61,465,559.37</p></td><td><p>£12.74</p></td><td><p>£143,414,434.36</p></td><td><p>£28.52</p></td></tr><tr><td><p><strong> </strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong> </strong></p></td><td><p><strong>Number of Customers</strong></p></td><td><p><strong>ESA</strong><strong> Changes Processed</strong></p></td><td><p><strong>Average Number of Changes</strong></p></td><td><p> </p></td></tr><tr><td><p><strong>ESA</strong><strong> Changes</strong></p></td><td><p>1,880,822</p></td><td><p>5,028,874</p></td><td><p>2.67</p></td><td><p> </p></td></tr></tbody></table><p> </p><p> </p><p>The cost of initiating payment of Employment and Support Allowance (ESA) at the assessment rate is provided in ESA Claims. We have provided the annual costs for 13/14 and the Unit Costs. The Unit Cost is the average cost of one ESA Claim through the process.</p><p> </p><p>We have provided the annual cost for ESA changes 13/14 and the unit costs. The Unit Cost is the average cost of one ESA change being made.</p><p> </p><p>We have calculated the average number of changes required by ESA claimants in 13/14 by dividing the number of ESA changes processed by the number of ESA customers.</p><p><strong> </strong></p><p> </p>
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper more like this
star this property question first answered
less than 2014-10-17T12:59:08.3736682Zmore like thismore than 2014-10-17T12:59:08.3736682Z
star this property answering member
1520
star this property label Biography information for Mr Mark Harper more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter
93368
star this property registered interest false more like this
star this property date less than 2014-10-14more like thismore than 2014-10-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Jobseeker's Allowance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 July 2014 to Question 205883, what the full cost, including apportioned indirect costs, is of processing a new claim for jobseeker's allowance; and what the full cost is of a jobseeker's allowance interview. more like this
star this property tabling member constituency Edinburgh East more like this
star this property tabling member printed
Sheila Gilmore more like this
star this property uin 210314 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-20more like thismore than 2014-10-20
star this property answer text <p><strong>Please see table below:</strong></p><p> </p><table><tbody><tr><td> </td><td><p>Unit Cost - Total Costs</p></td></tr><tr><td><p>JSA Claims (Incl LMDM)</p></td><td><p>£ 27.16</p></td></tr><tr><td><p>(WS) JSA NJI Advice</p></td><td><p>£ 46.48</p></td></tr></tbody></table><p> </p><p>The cost of processing a New Claim for Jobseekers’ Allowance is provided in JSA Claims. We have provided the unit costs for 13/14. The Unit Cost is the average cost of one JSA Claim through the process.</p><p> </p><p>For the costs of a jobseekers' allowance interview, we have provided the New Jobseekers’ interview Unit cost for 13/14 under JSA NJI advice. The Unit Cost is the average cost of one New Jobseekers’ interview.</p><p> </p><p> </p> more like this
star this property answering member constituency Wirral West more like this
star this property answering member printed Esther McVey more like this
star this property question first answered
less than 2014-10-20T16:08:07.8133654Zmore like thismore than 2014-10-20T16:08:07.8133654Z
star this property answering member
4084
star this property label Biography information for Esther McVey more like this
star this property previous answer version
22797
star this property answering member constituency Wirral West more like this
star this property answering member printed Esther McVey more like this
star this property answering member
4084
star this property label Biography information for Esther McVey more like this
star this property tabling member
3965
unstar this property label Biography information for Sheila Gilmore remove filter